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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! url filtering update error

Hi,I searched about this but couldn't find anything to solve an issue about upgrade brightcloud databese.On dashboard version is 0First installation and we get error.On the pcap we seeHTTP/1.1 401 UnauthorizedTransfer-Encoding: chunkedServer: Microsoft-HTTPAPI/2.0Date: Sat, 30 Mar 2013 17:40:54 GMTMar 30 19:40:54 Failed to download 'full_bcdb_4....

Did anyone succesfully connect with globalprotect through the IOS App ?

Hi,I just downloaded the app from the appstore, and just at the point where i got enthusiastic, i got a certificate error which should not be there because the chain is correct.After clicking OK, i got the error "Cannot connect to Globalprotect. Your internet connection or Globalprotect network appears te be offline." But if i try to connect thr...

Best Practices Agent configuration of many DC

Hi all,There are 18 seperate Domain Controllers on different cities.using 2 user id agent with all DC's make very high traffic between these sites and affect voip packets.When we disable the agent we saw that this is the issue.So how can we configure this ? Should we install 1 agent to every city DC or ???Thanks.

PA200 replacement fan

Aside from an RMA on the whole box, what can be done about a noisy PA200 fan (without getting a void warranty of course ) ?

BCH by • Not applicable
  • 2777 Views
  • 1 replies
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Virtual-wire active/passive HA issue

Hello!We are testing out a topology in the lab, with 2 PA-2020 in an active/passive HA cluster. They are between 2 pairs of Cisco switches and should play a role of redundant in-line firewalls. The connection to the switches is with FO modules on ports e1/13 and e1/14 (these ports are in a monitor group).What we have noticed is some strange beha...

cannot block hotspot shield

HIit seems it has became vey diffcult to block hotspot shield , even though the application is being idenfied by palo alto , still hot spot finds it way by port 80 . is there any way to block hot spot shield.Also From IPAD/IPHONE it is easily connectingThanksShabeer

shabeerc by • L2 Linker
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Resolved! User-ID agent , custom agent sequence or agent priority.

Hello,I know PANOS-5.0 provide custom agent sequence function.Does PANOS-4.1 have same function such as custom agent sequence or agent priority???I use two User-ID agent.Does Palo Alto Device receive ip-user mapping information from all(two) agents or one agent?????If it receive information from one agent, how way do I check device receive what...

Globalprotect and Lenovo/Stoneware's Lanschool

Good morning, all!For the past several months, we've had an ongoing issue with our student's take-home 1:1 netbooks. Once they attach to the globalprotect portal/gateway, they won't work with LanSchool any longer.First, the environment background:PA-2050 running 4.1.9, GP 1.1.4. GP is configured to recognize internal to the network, and does w...

bau55536 by • L0 Member
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PanAgent support

After upgrading to Panos 5 from panos 4.0.11 ; Can we use panagent or should we use user-id agent ?panagent version 3.1.2

Resolved! Block users

Is there a way to block Guest users using their personal device with the virus or malicious software on it from accessing our network and notify them immediately using response or some sort of redirect page to contact support. Can PAN do this? If so how

wesa by • Not applicable
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5.0.3 - Panorama Hanging on Commit

Has anyone else, with a 5.0.3 install, seen Panorama hang - requiring a hard (in the VM sense!) reset?Twice within 48 hours of upgrading to this version have I had Panorama freeze totally when commiting. First time was a local commit (saving a policy change) - GUI froze, SSH console hung after accepting credentials.Second time was when pushing a...

apackard by • L4 Transporter
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What are recommended storage retention thresholds for URL Filter logs to achieve custom detailed date range reporting?

What are recommended storage retention thresholds for URL Filter logs to achieve custom detailed date range reporting?Depending on the hardware and disk sizes e.g PAN-5020, what are recommended URL Filter logs retention durations.Most often we'd get requests for 90 day custom date range reports.Also, what is the groups experience with sending lo...

Resolved! PanVPN agent

Hello admins.I read in documentiotion that there is VPN client software for Palo Alto devices.I wanted to try it out, but my licence expired and I can`t access to software page (if there is one).I would like to know if system supports "client VPNs" (and not only "server VPNs").Thx

Internet load balancing

Hi i have 5 internet connections (two dedicated links with different ISPs and 3 shared links with one ISP) , I need to configure the 5 untrust zones for internet and one for trust how i can configure the VR and how i can i use PBF per group of users. and create a backup link in case the first internet link goes down.Regards,

Resolved! Deploying LSVPN ( Large Scale VPN) with NAT !!!

I'm newcomer with Palo Alto. I have project to deploy PA using LSVPN . But there is a problem because The Internet Link from ISP & MPLS must Via Router Cisco.But I wonder , when using Router at Border , that means you must NAT Public IP to Private IP of PA. So when deploy LSVPN, Traffic is encryped , that mean Router cann't NAT . So how to s...

MinhTuan by • L0 Member
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