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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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GlobalProtect : Access to https on loopback unreachable from WAN

Hi, I have some trouble to get access to portal on This is my problem and configuration : When I try to get access to the portal on the loopback https://192.168.4.250 from Wifi access or Wan access but I don’t have a response.No packet come on the palo alto, I see on my internet router the “syn” but no “ack”The access to the portal from my LAN...

Websites loosing appearance

Hi,We're currently experiencing issues when trying to access some websites. Meaning, it few minutes for the website to appear and sometimes it doesn't appear at all.And when the website appears, it shows completely different than it should be. Like if you disabled CSS and provides you with an HTML only output.My first thought is an application t...

sebbarmo by • Not applicable
  • 6352 Views
  • 8 replies
  • 0 Likes

Indicated Firewall

I want to know wich Palo Alto model is the indicated for used in a company with 10,000 users filtered.We want filtered, url, antivirus, spyware and vulnerability. The installation firewall is in level 3.Regards.Hugo

Site to Site VPN with dual ISP

I have setup my Pa2020 with dual ISP, PrimaryISP using PBF w/monitor and BackupISP setup with Static route for 0.0.0.0/0.My issues is that my Site to Site VPN stops because of a timeout. I noticed in the VPN config uses my main virual router. Since my dual ISP routing is controled by the PBF, the VPN connection cant see the gateway.is there an...

PAlmart by • L1 Bithead
  • 7176 Views
  • 8 replies
  • 0 Likes

Resolved! DHCP Server netmask. How to define?

Working with the built-in DHCP server on a PA200. Running PanOS 5.0.4Eth1/3 has the address of 172.168.1.1/16I have devices with static IPS in the 172.168.1.0/24 range.I'd like to have the clients in the 172.168.2.0/24 range so I'll need the netmask to be 255.255.0.0, however, there's no way to set that (that I can see) on the PAN.Setting the DH...

Nathan.S by • L3 Networker
  • 10156 Views
  • 11 replies
  • 0 Likes

Resolved! Mac OS X Keychain asks for password on every connect

We have Machine Certificates on our Mac OS X Lion clients. When the portal accesses the system keychain to verify the certificates, it prompts the users twice to allow this action.Is this expected behavior? How do we get it to stop asking for permission to access the machine certificate every time a client connects to portal?

VPN Tunnel Management

I would love to see an easy way to enable and disable ipsec tunnels and / or individual proxy ID's within the ipsec tunnel in order to force the tunnel to renegotiate via the GUI interface. Why does such a basic function not exist on the PA in the gui?-Dan

PA installs - the missing details

Hello all,since I'm just getting to grips with the support processes here apologies if I've missed a nice handy guide anywhere about this. My various questions don't seem to be covered in the Tech Notes though.I'm installing some Palo Altos in to an existing network with multiple security elements. I'm missing some of the critical configuratio...

Security policy rule to allow users to download from certain URL's?

Just implemented a 3020 and have many Engineers looking to download EXE, ZIPs and ftp to sites all over the place. I am looking to allow them to use these services to certain URLs only. i have tried to create a custom URL list and File Transfer group but the problem i am having is created a rule that allows access to certain sites but not allo...

gkauno by • L1 Bithead
  • 6198 Views
  • 5 replies
  • 0 Likes

Do I Understand Profile Exceptions?

Hi,Created a Vulnerability Protection profile.Noticed that I was seeing a lot of "Microsoft Windows Registry Read Attempt" entries in the threat log. These appear to be benign. So I edited the profile, clicked the exceptions tab and checked the "enabled" checkbox for this vulnerability. I assumed this meant that this vulnerability would now be i...

charger by • L2 Linker
  • 6691 Views
  • 3 replies
  • 0 Likes

Upgrading to Pan OS 5.0.4 Error

Hi All,I just attempted to upgrade my existing pan os 4.1.2 to Pan 5.0.4. Everything went fine but my main link to router was down and so there is no internet access. I restarted the router and it was still no link. So i downgraded back to 4.1.2 and the link was back as normal. Anyone got this issue ?ThanksBen

mmxong by • Not applicable
  • 3994 Views
  • 3 replies
  • 0 Likes

Resolved! Global Protect license question when using different PAN OS versions

Please let me know what the license situation is for Global Protect when using different PAN OS versions:4.04.15.0Do you I need a Global Protect license when using PAN OS version 4.0?Do you I need a Global Protect license when using PAN OS version 4.1?Do you I need a Global Protect license when using PAN OS version 5.0?Thank you!

bbsoc by • L2 Linker
  • 2543 Views
  • 1 replies
  • 0 Likes
  • 24450 Posts
  • 125 Subscriptions
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