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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! How to Fix - Error in getting locked users?

I have users locked out and yet when I go to Device > Authentication Profile is how this error in the Locked Users column "Error in getting locked users". What is cause and how do I fix it?This has now come up fairly often.System PA-2020 with 4.0.4 code.

Assigning VPN User a Static IP

We have a customer who is running a specific thick application that requires the user to have the same IP address every time they attempt to authenticate to their servers. In the office this is not an issue since we can assign them a static IP and then do NAT based on that IP address. However, they need these users be able to VPN in and use the ...

jmahoney by • L1 Bithead
  • 4331 Views
  • 2 replies
  • 0 Likes

How to block upload dropbox with upstream proxy

Hi to all,I have to implement a block dropbox upload.The architecture that I have to provide the user network, the internal firewall Palo Alto, an external proxy, an external firewall, Internet.I configured the various points to implement the block and everything works if the client directly without going through the proxy, on the contrary inste...

SOCMAECI by • L0 Member
  • 2283 Views
  • 1 replies
  • 0 Likes

PanOS 4.1 - GlobalProtect portal client configuration failed

I am having a problem with my GlobalConnect configuration. Everything works fine when I have it set to On Demand. However, I have a set of users I want to effectively have the VPN always on, so for them I've created a second configuration but when a user in this group connects I get the following error in my System Log:GlobalProtect portal cli...

kkolk by • L0 Member
  • 4617 Views
  • 3 replies
  • 1 Likes

Resolved! Allow domain services through PAN 2050

I am trying to allow windows active directory services (2008 domain) through the firewall, in between zones. I have created my policy to allow the following applications:active-directoryms-ds-smbmsrpcnetbios-ssdnsms-win-dnsms-winsnetbios-dgms-netlogonI have created rules for bi-directional access. I am unable to join a server to the domain howe...

UncleRico by • Not applicable
  • 4698 Views
  • 2 replies
  • 0 Likes

L3 vlans and devices/systems that don't support vlanning issue.

Hello all,I've recently setup our PAN-2020's with L3 sub-interfaces presenting VLANS to our core switches (per this discussion: ). However, I've run into a problem that I can't manage or connect to devices, like our SAN, KVM, and even the PAN Firewall (management port) because they are on the same switch and use the default vlan of the switch. ...

cmateam by • L3 Networker
  • 3836 Views
  • 2 replies
  • 0 Likes

Resolved! VPN for IPAD

Does somebody how to configure an IPAD in order I can use the VPN. I have it working for windows laptops, but not for an Ipad, I look the manual but honestly I need somebody else to explain step by step. Can someone help me?Regards,

Resolved! LDAP not working

I am trying to get my PA to talk to an LDAP server. I set up the LDAP server as described in the documentation User Identification Tech Note - PANOS 4.1.pdf) but it never is able to connect. I get this error:ldap cfg mydomain failed to connect to server (10.10.10.10:389), source 10.10.252.4.Now 10.10.252.4 is configured as my Management interf...

kjh by • Not applicable
  • 4567 Views
  • 4 replies
  • 0 Likes

GlobalProtect Portal has a problem with DHCP Ext interface

I'm hoping that someone from PAN Support or Development can answer this question. I have been fighting with this for weeks now and have narrow the problem down to the GP Portal service.ScenarioI have a PA-200 in my lab with two Layer3 interfaces defined. The Internal L3 interface has a Static IP for the local network, while the other L3 interf...

jwolach by • L4 Transporter
  • 3710 Views
  • 5 replies
  • 0 Likes

Best way to block private ip's but make exception for 1 network.

I just upgraded from 4.0.7 to 4.1.6. Since this upgrade our monitoring server in the LAN 10.x.x.x/24 can not browse to our web servers in the DMZ 192.168.X.X/24. It shows up as, action blocked-url, with Category of private-ip-addresses. I have private-ip-addresses blocked in the URL filtering but I have a custom URL category defined that allows...

Need help with Enterasys NAC/NMS and PaloAlto UserID

I am trying to make the Enterasys/PaloAlto integration from this doc work:Running 4.1.6 code on the PA-4020 and the associated UserID agent on a single server. I followed the directions exactly but see no evidence info is making it to the UserID agent.Is this compatible with the latest UserID agent? Support directed me back to the community/de...

keklund by • L1 Bithead
  • 2405 Views
  • 1 replies
  • 0 Likes

ARP Cache Limit on PA-500

Hi PAN,When is that the PA-500 will have an ARP cache limit of 1000? I was promised during the launch of version 4.1 that the ARP cache limit had been increased to 1000 from 500 just to realise that it never happened. I am desperately waiting for something on this as clients are not at all happy with this and having a work around just to avoid...

Resolved! Renaming a VSYS

Should I expect any issues if I rename a VSYS? I assume it should rename all VSYS names in the config where applicable?

jambulo by • L4 Transporter
  • 5898 Views
  • 4 replies
  • 0 Likes
  • 24379 Posts
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