General Topics

Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

How to disable App-ID for all applications

Hello, I've got two VWIRE pairs that see some duplicate traffic. Basically:VWIRE1 sees LAN to InternetVWIRE2 sees LAN+DMZ to Internet.What I'd like to do to free up some resources is disable inspection on one of those pairs for traffic when source IP matches a CIDR block. Creating a custom application doesn't work in this case.Has anyone been ...

Resolved! Feature to test Firewall rule logic with test packets?

Im setting up some rules right now which 'should' just work as they are fairly straightforward.Is there a feature that will let me state a certain packet with certain info is comming in on an interface and the FW can tell me what rules it hits and what path it takes through virtual routers?I just want to see the flow of the packet through the fi...

Resolved! Since update problem with a particular site

Hi All,I have a rather strange thing happening. Tuesday this week I did the latest PA updates (Software, URL, Antivirus and The Application/threat). It all seemed to go fine, but I have been informed that since the updates our users are having problem with our ISP management site. Now there is nothing fancy about this site. It is all HTTP. Howev...

Address object limits / Panorama ...

Heya,Two related questions regarding address objects and current limits....1) Is there a command to see the number of address objects currently on a specific firewall (whether they're local objects or Panorama objects)? I'm familiar with how to view address object limits for a particular platform (show system state | match address)...but would ...

Resolved! Upgrade caused AD admin authentication to fail

I upgraded my passive unit from 4.1.6 to 4.1.8 after the reboot I can't login using my domain credentials. I still can with the active unit still on 4.1.6 and I can login with the local admin account. Everything is setup the same, and LDAP lookups seem to still be working. All I see in the logs is: general auth-fa 0 User 'DOMAIN\USER' failed...

Import global sign root CA

Hi,I'am setting up global protect. The customer has a global sign certificate to use with the Global Protect. But I have to select the root ca in the Global Protect configuration. On the website from Global sign I can copy the certificate but can I import this in some way on the Palo Alto?Or how should I do this?Regards,Kevin

4.1.5 and 4.1.7 Upgrades (Including hotfix 2)

So, I recently ran into an issue and I wanted to try to see if I could get some feedback from users to see if anyone else had something similar happen to them.We recently ran into an issue where our active firewall tanked and transferred responsibility to it's peer. Everything was working as it should, so i contact support to check what the iss...

Resolved! URL categories not being resolved

Hi,Our PAN 2020 is setup for URL filtering. After a reboot we're now getting excessive matches for the "unknown" category. It appears URLs are not looked up on "Dynamic DB" and "Cloud DB".Ex:(active)> test url www.nds.org.auwww.nds.org.au society (Dynamic db)(active)> test url-resolve-path www.nds.org.auURL www.nds.org.au, category unknow...

Resolved! User Activity Report

I was wondering if there was a way to either use the Custom reports to look exactly like the User Activity Report, and how would I script that or can I fit multiple users into the User Activity Report? This is what I want the end result to be, have reports automatically generated every month for certain users, that will automatically be emailed ...

Resolved! NAT Bidirectionnal,IPSEC NAT-T and secondary address problem

Hello,I am trying to have a Cisco router establishing an IP SEC Tunnel behind a pao alto firewal configured in L3 Mode.The tunnel should be established on a secondary address on a sub interfaceEth 1 Public, Two Sub interface 1.666 and 1.667eth1.666 address is x.y.z.131/25and need the tunnel on x.y.z.132 then I do NAT 1-1 rule with option bidirec...

Resolved! Captive portal with Client Certificate Profile and fallback to radius/kerberos

Hi,I have the following use case for a large customer :1/ Captive portal authentication with client certificate profiles.2/ When the client has no valid cert, an authentication fallback mechanism is required with username/password ( radius or kerberos)I know how to configure both authentication mechanisms seperate , but would it be possible to g...

Resolved! Virus definition upgrade server issues - anyone else?

Hi.I've just noticed that my PA's can't download the latest virus upgrade from Palo Alto.Every time I try, I get "Failed to download due to server error - please try again later".I've been getting this error for several days now - is anyone else seeing it?Trying to download virus incremental upgrade 835-1175, dated 2012/10/07. My automatic overn...

Resolved! 4.0 to 4.1 Upgrade Path

I have 22 firewalls plus Panorama that I am looking to upgrade from 4.0 to 4.1.x. Part of this will also require the upgrade of the User-ID Agent on a few servers.I have seen a few threads saying that Panorama needs to be a higher version than the firewalls, but have not seen an answer to the question if Panorama 4.1 can push policy to a 4.0 fir...

Case management : Upload file failed

Upload Failed:Amazon S3 returned an io error: Error #2038.occur to anyone ?

Resolved! iOS 6 and IPSec VPN

We have iPad 3's with IPSec VPN working with the Palo Alto 5020. We upgraded one iPad from iOS 5 to iOS 6 and now the VPN is not working. I know iOS 6 just officially came out this morning, but anyone else have this problem? Here's what I'm getting from a tail of the ikemgr.log...2012-09-19 17:22:39 [INTERNAL_ERR]: decrypt output length does n...

Discussions