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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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kiwi by • Community Team Member
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Resolved! Harddisk Diagnostic Run test

Hi All,Have you guys any experience to do harddisk diagnostic test on PA5020? if yes, how long i should wait? because i run the box almost 4 hours but till now no response from the box. there is no progress indicator so i dont know whether it still running or not.below is the last output. could i just stop it or must wait till finish?-------Rand...

el by • Not applicable
  • 7466 Views
  • 5 replies
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False Positive Virus

We use Total Defense for an antivirus program. It appears that one of the executable (both the 32 bit and 64 bit versions) in the latest update is being flagged as a virus, Virus/Win32.WGeneric.bnrd, the other executable files are fine. When I look at the Data Filtering log for Wildfire I see it says that it was forwarded. But when I look at ...

rgreens by • L2 Linker
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  • 3 replies
  • 0 Likes

Resolved! Problem with Captive Portal authenticated by User AD

Hi all,I got a problem when I use captive portal authenticated by user AD- First, I install Palo Alto User Agent on AD machine, this job worked fine. On the traffic log of PA, I saw User AD.- After that, I configure captive portal on PA and it works too, the user AD no need to login to Captive Portal (CP) and user not in AD must login via CP to ...

nguyenma by • Not applicable
  • 5562 Views
  • 4 replies
  • 0 Likes

Resolved! Multiple DMZ setup question

Hello,I'm looking to create 2 dmz's on the PAN as separate networks. This is how I have it envisioned and would appreciate any feedback.1. configure two layer 3 interafaces with GW IP assigned2. assign security zone to each interface3. attach each interface to existing VR4. route internal dmz address networks to each interface in VR5. set secur...

iguarino by • L0 Member
  • 5339 Views
  • 3 replies
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Resolved! PA 500 cluster synchronization failure

Hello,I've a problem with a cluster of PA500 running PANOS 4.1.8.Config File synchronization is not working between members.After a config change is done on the master, the following error message appears in the log file of the passive member:HA Group 1: Running configuration not synchronized after retriesThe only way to sync is to move on the C...

licenselu by • L4 Transporter
  • 7917 Views
  • 11 replies
  • 0 Likes

Applications within SOCKS

Hi,When deploying a Palo Alto inline between a client and a SOCKS proxy that client uses, will it be able to recognize the applications accessed over the SOCKS Proxy? Or will you only see the SOCKS application being used by that client?ThanksS

dinges by • L0 Member
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  • 2 replies
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vLAN clarification & help

At my place of employment we've implemented a couple PAN-2020s in HA and have defined about 6 to 8 networks 1 attached to 1 physical port in a L3 configuration. We have cables running to a switch that each are untagged with different vLAN ID's (LAN = Default_VLAN, DMZ = DMZ_VLAN, etc). The vLAN'ing is done on the switch (HP ProCurve 2810-48G) an...

cmateam by • L3 Networker
  • 5602 Views
  • 5 replies
  • 0 Likes

Single Mode Fiber GBICs ?

I need to purchase some Single Mode Fiber GBICS for my PA-4020's. They are really expensive. $750 a piece. Does anyone know if Cisco GBICS will work with the 4020s ? It's hard to justify spending thousands of dollars when I have a stack of Cisco SFP's in a storage closetThanks,Justin

jhickey by • L3 Networker
  • 2813 Views
  • 1 replies
  • 0 Likes

Log file quota when is reach 100%

Hi,Can i know when the log space uses 100% of the quota, will delete the old log to recycle to space, or do PAN just delete portion of the log? if it only delete a certain percentage of the log , how many percent of it will be removed? or it delete the portion of log based on time?Regards,Alan

jeffhooi by • Not applicable
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How to disable App-ID for all applications

Hello, I've got two VWIRE pairs that see some duplicate traffic. Basically:VWIRE1 sees LAN to InternetVWIRE2 sees LAN+DMZ to Internet.What I'd like to do to free up some resources is disable inspection on one of those pairs for traffic when source IP matches a CIDR block. Creating a custom application doesn't work in this case.Has anyone been ...

abarnett by • L0 Member
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  • 3 replies
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Resolved! Feature to test Firewall rule logic with test packets?

Im setting up some rules right now which 'should' just work as they are fairly straightforward.Is there a feature that will let me state a certain packet with certain info is comming in on an interface and the FW can tell me what rules it hits and what path it takes through virtual routers?I just want to see the flow of the packet through the fi...

choff123 by • L3 Networker
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  • 2 replies
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Resolved! Since update problem with a particular site

Hi All,I have a rather strange thing happening. Tuesday this week I did the latest PA updates (Software, URL, Antivirus and The Application/threat). It all seemed to go fine, but I have been informed that since the updates our users are having problem with our ISP management site. Now there is nothing fancy about this site. It is all HTTP. Howev...

JRussell by • L3 Networker
  • 5980 Views
  • 7 replies
  • 0 Likes

Address object limits / Panorama ...

Heya,Two related questions regarding address objects and current limits....1) Is there a command to see the number of address objects currently on a specific firewall (whether they're local objects or Panorama objects)? I'm familiar with how to view address object limits for a particular platform (show system state | match address)...but would ...

Resolved! Upgrade caused AD admin authentication to fail

I upgraded my passive unit from 4.1.6 to 4.1.8 after the reboot I can't login using my domain credentials. I still can with the active unit still on 4.1.6 and I can login with the local admin account. Everything is setup the same, and LDAP lookups seem to still be working. All I see in the logs is: general auth-fa 0 User 'DOMAIN\USER' failed...

rgreens by • L2 Linker
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  • 2 replies
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Import global sign root CA

Hi,I'am setting up global protect. The customer has a global sign certificate to use with the Global Protect. But I have to select the root ca in the Global Protect configuration. On the website from Global sign I can copy the certificate but can I import this in some way on the Palo Alto?Or how should I do this?Regards,Kevin

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