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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! Mac GlobalProtect = Detected another instance

I just setup SSL-VPN access on our PAN-2020s and downloaded the latest Global Protect Bundle that was released on June 20th, 2012 - v. 1.1.5. I logged into the portal in my mac and installed the version for Mac running OS X 10.7.4 (64bit) and once the application was done installing I get a popup that says "An old GlobalProtect instance exists,...

cmateam by • L3 Networker
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  • 12 replies
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Resolved! Captive Portal - identify user with certificate

Hello everybody.I have a question regarding captive portal user identification.As everybody know user like Mac, iPhone, Android are difficult to identify and manage without insert credential in captive portal.For wireless policy in all my company device I've installed a user certificate who grant wireless access. i would like to use it for user ...

Will FQDN names work when the name resolves to a content delivery service?

For example:H:\>dig www.microsoft.com; <<>> DiG 9.2.3 <<>> www.microsoft.com;; global options: printcmd;; Got answer:;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 41;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 0;; QUESTION SECTION:;www.microsoft.com. IN A;; ANSW...

jraleigh by • L1 Bithead
  • 3708 Views
  • 5 replies
  • 0 Likes

Resolved! Adobe Flash Player download showing as virus

The Adobe Flash player download page is being blocked as the following threat:Name: Virus/Win32.encryptedcontainerdeleted;.dwfID: 2488533Severity: MEDIUMDescription: This signature detected Virus/Win32.encryptedcontainerdeleted;.dwfIs there something bugged in the latest Antivirus release? Our PA-500 is on Antivirus release 833-1147.

Captive Portal with VASCO SMS OTP

Hello folks,I hope everyone is doing well, I have been stumped over this issue that I am trying to find an effective solution for. One of our customers have requested the need to verify Guest Wireless Users that connect to the network via a Cisco Wireless LAN Controller. What they want to do is force the Guest Wireless users to register their Ph...

Tintin

How many milsec/sec does it take for the active PA-5020 to switch to Passive in a HA environment?Regards

DendreT by • L1 Bithead
  • 2592 Views
  • 2 replies
  • 0 Likes

System resources log ?

Hello,Is there a way to record system resources (mgmt CPU, datapalce CPU and sessions count) ?Indeed, we have to perform load test on the devices and it would be quite boring to refresh the dashboard page repeatedly during the test... Also is there a way to set a snapshot that records these resources values with a customizable refresh ?Regards,L...

ldormond by • L3 Networker
  • 3712 Views
  • 3 replies
  • 0 Likes

Active Directory Users

Hello to all, I am currently using active directory in a virtual machine with the User ID 4.1 version installed, and using a PA 2050 for testing, it was working fine until yesterday but now when I create a policy I am unable to select the users from active directory anymore, I click on the dropdown list and it seems to be loading then it stays b...

asaldana by • Not applicable
  • 4223 Views
  • 2 replies
  • 0 Likes

Resolved! TFTP Host in export command

Is there a way to specify the "to" filename in the tftp export configuration command? for example: tftp export configuration from running-config.xml to x.x.x.x:running-config-date.xml

jprosba by • L1 Bithead
  • 3708 Views
  • 2 replies
  • 0 Likes

Captive portal, manage authenticated users

Hi All,I am new to the palo Alto community and would like to say that it is looking good. We have a demo unit installed on our network at the moment, but have a few questions that I sure the people in this forum will be able to answer. Is there any way to manage the currently connected users that have logged on using the captive portal ( is ther...

Billy_G by • L1 Bithead
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  • 2 replies
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Resolved! AD User Identification lost on random clients. Sophos V10.x to blame?

We are having an issue with some of our clients suddenly losing Internet access in the middle of their work-day, many times while actively browsing the internet. We have a PA2020, running V4.1.6, with the older PanAgent (3.1.2) on one of our member servers. So far in our troubleshooting, the common thread seems to be the client workstation attem...

Resolved! web-browsing a superset of applications

Hi,I am very new to the PA. I am configuring a PA500. I hope it's OK to ask a beginners question here.I want to allow web browsing generally. I tried adding lots of applications but it got boring pretty quick. I hope that the PA will do the work for me of weeding out bad web sites. So now I have moved to a policy of allow all traffic to por...

kjh by • Not applicable
  • 6714 Views
  • 7 replies
  • 1 Likes

Global Protect disconnecting after upgrading to 1.1.6

Hi,we upgraded the Global Protect client from version 1.1.2 to 1.1.6 because of the support for MacOS X 10.8 from 1.1.6 onwards.Since that time the clients gets disconnected after a couple of minutes.Attached is the log file of a session that got disconnected.Any idea to resolve this issue?Thanks,Christof

cschmi by • Not applicable
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  • 1 replies
  • 0 Likes
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