UserID present on Agent but not Palo Firewall

Does anyone know under what conditions a Palo firewall will not be tracking a user ID, when said ID is being tracked by a Palo agent that is active and operational?

I have had experience of the agents themselves losing an ID for various reasons, but c

User-ID configuration guide for version 4.1.2

Hi Guys,

I was just wondering if you guys (PAN) could come up with a document on the installation guide for User-ID version 4.1.2.  I did look up the knowledge base and found out various documents regarding Syslog, API and other stuff.  But I am looki

How do I set up VPN for Windows and IOS devices?

I'm trying to figure out how to allow users to VPN into the Palo Alto, and I was wondering what my options are?

I attempted GlobalProtect, but it really was not clear on how to allow users to download the client for the first time. I'm not sure that I

Problems with the Apps/Threat Database

Recently my developers are complaining about some aspect of their site development that is failing. Long story short, I had to roll-back to the 307 version of the apps/threat database to get the site to work again. I'm not a programmer and barely kno

Slow Loris and Palo Alto Firewalls.

I had a number of questions from clients regarding Slow Loris/Flame and others. Wanted to post on this so others could look it up if it came up.

In response to the slow loris, the attack is executed based on timeouts with HTTP.  This leaves open conn

Publicly Routable DMZ for Microsoft Lync 2010 Edge Servers

Hello all,

I'm hoping you can help me with a problem that has me stumped.  I'm trying to configure our PA 5020 to support a Microsoft Lync 2010 server edge environment being load balanced by an F5.  Per Microsoft, in order to do this the IP addresses

Question about how to deploy PAN-2020 for a lab with a DSL gateway

Just had a dedicated DSL modem installed for our test lab. Would like to know some recommendations on how to cut over to the DSL as our internet source for the lab, rather than hitting the corporate lan as it is currently. I can set up the DSL as the

one leg setup clarification ..

hi all,

i need to setup two PA-2050 ( HA mode ) but am not sure about the design were i need some help her, the customer network is devided into vlans and they all communicato to each other through the corre switch ( cisco 6500) and if they require in

WebSense to BrightCloud URL Category Mapping

Hello all,

I am trying to find out a document that maps WebSense URL Categories to BrightCloud Categories.

A lot of our customers are replacing their WebSense URL Filtering System with the BrightCloud Database that comes with Palo Alto Networks Applian

custom application of application cxceptions in antivirus profile

Hi All

Can i use custom application in the application cxceptions of antivirus profile? I try seveval times, but still not find it in the application cxceptions of antivirus profile.

Is there any way to custom application in the application cxceptions

Decrypt traffice

Is there a reason you wouldn't want to decrypt traffic like:  Shopping