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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Failed to get portal config from portal

What conditions allow the GP coffig to be downloaded? I have the GP configured and am able to dowload the client. No cert error. I am using a single cert. Firewall is in 4.1.4 & GP is on 1.1.4.Here is the error from the PANGP Service logs:(T6460) 04/08/12 19:03:59:055 Info (2375): msgtype = user_credential(T6460) 04/08/12 19:03:59:055 Deb...

msingh by • Not applicable
  • 13899 Views
  • 7 replies
  • 0 Likes

Resolved! UserID not 'working'

I've got a PA500 pair with 4.1.7 where PAN agent has been replaced with group mapping, whereby I now need to install a user-id agent instead of the PAN agent to get any user details in the logs and use in policy (is that statement correct?)I'm having a few problems,* user accounts to IP devices seem to pick up the wrong one, from what I can thin...

Ante by • Not applicable
  • 4762 Views
  • 4 replies
  • 0 Likes

VPN PAN and TMG

I´m looking for a Guide to configure a VPN site-to-site between PAN and Microsoft TMG.Regards,

rrunge by • Not applicable
  • 3378 Views
  • 1 replies
  • 0 Likes

Resolved! GlobelProtect cached Portal

I have multiple PaloAlto for diverent Customers. My Problem with GlobalProtect is that i often change the portal.Now when i enter my credentials they just disapear and the clients connects anyway with the messageUsing Cached Portal.How can i delete this information? I allready Uninstalled the Client..but after reinstall it uses again the Cache!S...

gsteiner by • L3 Networker
  • 6518 Views
  • 1 replies
  • 0 Likes

Resolved! QoS SFP interfaces

I have a question, in datasheets the number of the interface supported is equal to the number of the cober interfaces. For fiber interfaces (SFP or SFP+) is supported QoS?

proscar by • Not applicable
  • 4014 Views
  • 3 replies
  • 0 Likes

SystemAlert: Websrvr

Hi @all,can somebody explain the following event, please:websrvr: exiting because service missed too many heartbeatsCurrently I'm not able to connect to the UI via https, via ssh is all fine...Well, how to deal with that issue?Thx & cyachris

Wirecard by • Not applicable
  • 5723 Views
  • 8 replies
  • 0 Likes

Resolved! Panorama HA - NFS vs internal storage

I have not been able to find very much information about Panorama HA. Only a short chapter in the admin guide. Does it exist any more documentation about this?Is there any best practice when it comes to configuring log storage for a Panorama HA setup?As I understand it, if you have internal storage on your Panorama HA peer's, there is no log syn...

torm by • L4 Transporter
  • 4602 Views
  • 2 replies
  • 0 Likes

Resolved! ip adress of mgt

hello ,i forgot the ip adress of my mgt interface, so i can't reach itcould you tell how i can figure it outthank's

atelcom by • L3 Networker
  • 2970 Views
  • 1 replies
  • 0 Likes

Resolved! FQDN Table in CLI

Hi,does anybody knows what is the meaning of CLI output for > request system fqdn show, that states for fqdn object ...Not usedSome fqdn objects that i've configured, PAN has resolved, but for some there is output Not used. I'm sure that those fqdn's are in use. For example when i use nslookup those get resolved.thnx,

agrgic by • L1 Bithead
  • 6347 Views
  • 1 replies
  • 0 Likes

Resolved! Problem Access Routes with VPN

Hi everybody.I've got a problem with my configuration of VPN for remote clients,If I configure only one access route (see picture1), I obtain the following routing table and everything works well:As VPN client we are using vpnc from a Linux distribution (the same problem happens with cisco VPN client from windows computers)If I configure only on...

Resolved! Globalprotect and Linux

Hi everybody.Is it possible to use the client GlobalProtect on a Linux operating system? Is there a "workaround" or some free Linux VPN client that can be used for it?Thank you very much.

Best way of restricting web access?

Hi there,Have a "interesting" problem. Scope* Clients are not to be allowed access to the internet. Restrict and control with firewall.Scope creep*Clients need access to Google to do a search, click on any links in that search. They will search for people/locationHow can I best isolate and protect these clients web access? I've been trying to fi...

Ante by • Not applicable
  • 3611 Views
  • 4 replies
  • 0 Likes

Resolved! User-ID agent v.4.1.4.3

A question about using palo alto with the user-id agent v.4.1.4.3I get complain from the administrators of Window env. They see that the user-id agent doing many logs on all PC. They are store in the Events>Security logs on each PC.Since the installation of the agent, all PC logs many stuff in the computer event> security tab. All of t...

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