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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! How do I stop low level file blocking (threat) alerts being sent via email?

Email alerting in Log Settings->System is set to high and critical only, Does anyone know why we receive low level email threat alerts from the file blocking security profile? We detect and alert on all file types - however, we do not necessarily wish to see all file transfers as email alerts. Any suggestions on how to tune this?Thanks!

dsinno by • L1 Bithead
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Problems with SMTP after latest Vuln Profile update?

Anyone else seeing a bunch of their SMTP connections blocked by this signature after the latest update?Name:SMTP EHLO/HELO overlong argument anomalyID:30384Description:This anomaly would be triggered when an overlong parameter is sent to the HELOcommand of SMTP protocol. Some servers such as Tabs Laboratories MailCarrier2.51 might be prone to an...

bradenmcg by • L3 Networker
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  • 3 replies
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Establish SSLVPN on login?

Is there a way to automatically establish the SSLVPN on a user login? It needs to be as seamless as possible; users may be unable (or unwillig) to log into the SSLVPN, yet I need to ensure that the vpn tunnel is established.

staunton by • L0 Member
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Captive Portal SSL Certificate?

Does anyone have a recommendation on where we can get an SSL certificate that works with the Captive Portal and will be fully trusted by the most commonly used browsers. Or.. perhaps some guidance on how this situation is best tackled... Our situation is as follows:1) We want a certificate that will not generate an error of any sort when diges...

tjcarter by • L1 Bithead
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  • 12 replies
  • 0 Likes

users identified by NTLM are not automatically overwritten

Hello,please check the attached document.It seems like users identified by NTLM are not automatically overwritten as soon as another domain users logs into the system ??Is this a bug ? It's working fine for multiple AD users who are working on the same system ,but NOT if an "NTLM identified user" logs off and an AD users logs into the system.Tha...

OCDBE by • L2 Linker
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  • 1 replies
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Gratuitous / Proxy ARP in Failover

Hi,I know that PA sends out an Gratuitous ARP in Failobver to inform the network partners that the active IF-IP has changed. But waht about the configured static NATs on the Public Network which redirects traffic to internal Servers (e.g. DMZ) ?Are there also Gratuitous ARP send out for those "Proxy Arp" Adresses?I ask this because at a customer...

Haecker by • L0 Member
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Resolved! 4020 : Unable to Connect to Management-Int

I have the following configurtionTwo PA 4020 in HAI can connect to Primary Box over web/ssh/ping but not able to do the same.Here is my configuration on secondary box.jksyed@SV-PA-Zulu(passive)# show deviceconfig system serviceservice { disable-http no; disable-https no; disable-telnet yes; disable-ssh no; disable-icmp no; disable-snmp yes...

URL filtering

hi all,I am trying to configure Palo alto's URL filtering for allowing user to access web site like mappy. Problem is mappy make request to other web site for displaying photos and others ....Do you know if it's possible to create a rule using a criteriun like "referrer" in URL filtering ??eg: allow mappy and mappy referrerthanks in advance for ...

VinceM by • L5 Sessionator
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  • 3 replies
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SSL-VPN: Unable to receive vpn status from service

We have a problem to connect a client with Mac OSX v.10.6.6 with netconnect: Error message: Unable to receive vpn status from service.In the FW we can see that vpn client configuration is generated successfully: slvpn-config-succ SSL VPN client configuration generated. User name: test, Private IP: 172.20.60.6, Client version 1.2.0-402, Client O...

trying to export CSV getting 'Error in data download: Error in parsing xml response.'

Hi,I hope this is the right place to ask this.I've been exporting some filetered logs to look at in Excel. This was working fine for a while, but now whatever I export, the file I'm saving (e.g. exportLog.csv) just contains "Error in data download: Error in parsing xml response." and nothing else.We have a recently installed pair of PA2020's, ru...

Resolved! Problem with two ISPs and two SSL-VPN poprtals

HelloWe have PA500. It is connected to two ISPs. The requirement of moving specific traffic from LAN to one ISP, and the other taffic from LAN to the second one is easy, using policy based forwarding. But I have problem with two separate SSL-VPN potral connections. As there are two ISPs, I configured two default routings (0.0.0.0/0), to one ISP ...

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