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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Virus: use of the packet capture

Hi, I wanted to know what you usually do when you see a Virus detected on the PA. How do you check that it is not a false positive? Do you use the packet capture in the case of a virus? Does the name/id of the Virus help you to find more details on the web?Thanks

Dynamic update sych in HA environment

We have a pair of 4050s in a HA configuration. I was wondering if there was anyone that has a best practice or advice on setting up the Dynamic update synch. We are looking for the best way to keep the environment up to date through dynamic update while in normal operation and when failed over to the secondary.With the primary FW dynamic update...

Why are new units shipped so out-of-date?

We have purchased eight units (2020s and 4020s) in the past two months and they all shipped with PANOS v3.1.4, no updates of any kind, and an incorrect setting for the URL filering (surfcontrol vs. brightcloud) which requires a full reboot to fix. It has been very time consuming to get all these units up-to-date before we can use them.I realize ...

KGC by • L3 Networker
  • 3517 Views
  • 2 replies
  • 0 Likes

LDAP Authentication questions

Hi everyone,when I configure LDAP for authentication,then I'm getting the groups in the distinguished name (dn) format.I can choose them in policies and in the authentication profile.Now my questions,is the pan-agent then needed for policy authentication, too? Please explain why!when I add a group in the dn format to the allow listof an authenti...

indevis by • L2 Linker
  • 5610 Views
  • 4 replies
  • 0 Likes

How to disable threatID for defined IP addresses

Hello!I would like to disable one threatID for specific sources/destinations (e.g. when source or destination is file sharing server), but I would like to enable it for all other users and/or addresses. Is it possible to do that?Thank you and best regards,Maja

mkopcic by • L2 Linker
  • 3190 Views
  • 1 replies
  • 0 Likes

How to handle if control link/data link failure in HA

Hi All,I would like to know if our environment using 2 x PAN and formed HA. The control link and data link connected to switches as our office over 3 floors in the same building. If the switch failure, how did the PAN response? Will they are not able to fail over?Thanks!J

johnnyw by • Not applicable
  • 5334 Views
  • 3 replies
  • 0 Likes

Resolved! blocking files based on size ..

hi,i was looking for a way on how to block files based on size like to block files which is greator than 3mb for exmaple.i thought it could be created in custom vulnerability but i cant find.. so is it possible ?

Any documents with Logging and Splunk

I got as far as sending all the logs to our Splunk server, but am having problems with generating simple reports or using the Splunk for Palo Alto networks App. Any tips in getting that to work?I found one PDF from a while back, but doesn't quite seem to work.

Resolved! Paloalto to Firebox

Any know issues with an ipsec VPN connection between a PA-500 to a Watchguard Firebox?

twhite by • L1 Bithead
  • 6790 Views
  • 4 replies
  • 1 Likes

Resolved! IP to user mapping issues with Pan Agent

We run McAfee which does some user authentication on AD for group policies. The problem is that when this happens, the ip to user mapping shows this service account as the user instead of the actual user that is logged in. The actual user is then unable to match on a specific rule and therefore gets the incorerct access.Not sure if changing some...

hallk by • Not applicable
  • 3836 Views
  • 3 replies
  • 0 Likes

Resolved! insufficient-data/incomplete application in logs but still permitted

I am currently only allowing ssl and web-browsing applications to a specific server. If I do a "telnet x.x.x.x 3389" it connects even though the rule should not allow this. I would think that the application filter is unable to block this due to the application coming up as insufficient-data or incomplete.How do I block this??

hallk by • Not applicable
  • 11462 Views
  • 12 replies
  • 0 Likes
  • 24431 Posts
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