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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Unable to register a used PA-500 Firewall

Hey, I recently bought a PA-500 Firewall on eBay for testing in my Lab. Unfortunately, I can’t register it at Palo Alto Website, because it is already registered. So I can’t get access to resources like Firmware-Upgrades or even get access to a LAB-License… < Unfortunatelly I can't open a case because you need a registred device (or a device ...

Resolved! AE Interface State when Connected to Switch LAG

I'm working on an HA project, but can't get the interfaces to negotiate.2 x PA-3220 v8.1 2 x Dell N4032F switches latest recommended firmware The firewalls are setup for active/passive HA and the switches are configured for MLAG and have a LAG setup to connect to the firewalls. The PA ae interface on the active firewall shows one physical in...

Resolved! Want to upgrade only Panorama to panos 9.0

In PAN OS 9.0 multiple URL category feature is added(high, medium and low risk category).Is there any issue if we only upgrade panorama to 9.0 and not a managed firewalls ?We should not face configuration or commit issue as panorama and firewall will be on different platform.

Deepak_K by • L3 Networker
  • 2629 Views
  • 1 replies
  • 0 Likes

Ipsec Tunnel Failover issue

We have a PA-3020 firewall pair that has multiple IPsec tunnels to a VM series pair in AWS. We have 4 IPsec tunnels that we run to the firewalls. They are: Tunnel A - On Prem to AWS FW1 over Direct ConnectTunnel B - On Prem to AWS FW2 over Direct ConnectTunnel C - On Prem to AWS FW1 over Public InternetTunnel D - On Prem to AWS FW1 over Public I...

Fr4nk4 by • L2 Linker
  • 4768 Views
  • 1 replies
  • 0 Likes

Resolved! Lock down VPN for certain users

I am fairly new to Palo Alto so please forgive me if this is a simple answer or answered somewhere else.I have a requirement to lock down our Global protect for our vendors. Here is what I have.I have group mappings and User-ID mappings set up and working fine.I have 2 GP portals and 2 gateways set up. 1 portal\gateway for company users and 1 po...

refresh connection option in GP agent allowing users to disconnect GP

We disallowed users to disable global protect app in Portal > app configuration setting , but still due to refresh connection option user able to disconnect GP and using local internet for browsing.We don't want to disable GP icon from system tray due to password change policy.Also enforce global protect for network resource option in app set...

Deepak_K by • L3 Networker
  • 6837 Views
  • 3 replies
  • 0 Likes

Resolved! Does Palo Alto do NAT before doing Policy Based Forwarding

Hello Folks,I'm trying to set up my Palo Alto to do Policy Based Forwarding. Does PA do NAT before Policy Based Forwarding??? I've created Policy based forwarding to send traffic to an interface, if it is sourced from an address. 10.0.0.0/24 BUT it's seems to be failing ... sometimes. I've noticed that it fails when the source traffic is NATTED...

Jedi_D by • L2 Linker
  • 16480 Views
  • 5 replies
  • 0 Likes

Workaround for GPC-9415 Issue ID

Hi Team, Just want to know whether is there any workaround for the mentioned GPC issue ID. Issue ID : GPC-9415 (For the GUI version of the GlobalProtect app for Linux, SAML authentication with Microsoft Azure does not work on Ubuntu 1804 or greater versions.)Note: Below this Ubuntu version it works. On Firewall GP Agent activated version : 5.0.6...

SahulH by • L3 Networker
  • 3355 Views
  • 1 replies
  • 0 Likes

Resolved! how to create policy and how to identify which ports are being used on PAN

Hi Guys, I am new to Palo Alto. I recently joined the firm and they are using any any as policy for internal to Public, Internal to WAN zone. My tasks is to identify the ports which are being used and apply the ACL. My question to experts is how to find out which ports are being used and how should I apply this ACL on PAN. I have little idea tha...

shafi021 by • L2 Linker
  • 10109 Views
  • 5 replies
  • 0 Likes

Panorama not receiving logs after rebuilding with new OVA

We had to rebuild Panorama from new OVA file. It is on version 9.0.8 and running on vmware.Firewalls are all in-sync This is the disk status on panoramaadm-rajrupindertoor@Panoramanv1> show system disk-spaceFilesystem Size Used Avail Use% Mounted on/dev/root 8.0G 3.4G 4.3G 45% /none 7.9G 68K 7.9G 1% /dev/dev/sda5 24G 9.3G 14G 41% /opt/pancfg...

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raji_toor by • L4 Transporter
  • 3492 Views
  • 2 replies
  • 0 Likes

Problem renewing ssl certificates with global protect portal

Hi all,I have the following problem. We have an ssl certificate (public ca) and this renews end of this month. We use ssl.domain.xx as gateway. Since we have to renew our certificate I ordered Networksolutions certificate and installed this within the certificates 'device/certificates' with the complete chain, according the normal procedure. Roo...

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Resolved! What is the preferred way to monitor vmware view environments for User-ID?

How are others monitoring their Vmware view / horizon environments for user-id?I see there is a terminal services agent you can use, (looks like you can only install on windows and citrix) but I haven't found specifics on actually monitoring the vmware view environment/and what permissions that account would need in vmware. Can anyone point me i...

Sec101 by • L4 Transporter
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  • 4 replies
  • 0 Likes

Resolved! Log Collector question

Please explain: Panorama must be running the same (or later) software release as Log Collectors but must have the same or an earlier content release version:Software release version—If your Panorama management server is not already running the same or a later software release than the release to which you intend to update Log Collectors, then yo...

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