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New LIVE AMA event, LIVEcommunity Team Roundtable!

If you are curious to know more about how the LIVEcommunity works, have a chance to chat with community team members, or ask a non-technical question? Now’s your chance! The floor is open for all you burning questions now through June 24. The LIVEcom...

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jdelio by Community Team Member
  • 253 Views
  • 1 replies
  • 4 Likes

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 18479 Views
  • 41 replies
  • 32 Likes

Spyware with no Name

This week i have many Threats from type spyware with the name "none". Example: None:www3.oe-static.de What is "none" mean?

RogerBi by L0 Member
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  • 1 replies
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URL Categories - "Music" vs. "Entertainment and Arts"

Does anyone else feel like the Palo Alto URL Filtering categories "Music" and "Entertainment and Arts" have a lot of potential for confusing crossover? Name: Music Description: Music sales, distribution, or information. Includes websites for music ar...

RSKadish by L2 Linker
  • 2116 Views
  • 3 replies
  • 0 Likes

app web-browsing not allowing soap after 545 update.

Application and Threat Content Release Notes Version 545 had a modification on an app for SOAP. We had a rule that was allowing users for the app 'web-browsing' and now it is showing them denied using Application soap on port 80. The users are app de...

rrowe by L1 Bithead
  • 3177 Views
  • 6 replies
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BGP Active/Passive vs Active/Active argument

I'm running into an argument with our carrier for our 2 ISP links that I need to clarify. We currently have two 3050's with 2 ISP links coming into both devices in an Active/Passive configuration using PBR's to route traffic. We are adding a third IS...

Resolved! URL Filtering and CRL Download

We have PA Zone for which we have a very restrcitive URL filter , i.e. lots of categorys are blocked. The issue is that when a user in that zone goes to the SSL encrypted site and the browser tries to download the CRL for the SSL certificate it gets ...

RC-BHF by L2 Linker
  • 626 Views
  • 1 replies
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Important News About Email Support

Please note: To ensure a consistent, managed support experience, Palo Alto Networks Customer Support will no longer accept case creation via email sent to support@paloaltonetworks.com after March 1, 2016. Click here for more information.

Global Protect client upgrades are not working on Windows

We're trying to push out a newer version of the Global Protect client with the "Prompt" method via the Portal. The users are promped, but when they click Yes, it never upgrades - ever...we've had clients connected for hours with no success. The upgra...

kk555 by L0 Member
  • 726 Views
  • 3 replies
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POODLE BITES (and other Informational Vulnerabilities )

Just wanted to gauge what others are doing with regards to this particular vulnerability if anything. Historically this has been set to reset-both on this vulnerability. Which, by and large doesn't seem to cause that much of a problem on most sites, ...

JRussell by L3 Networker
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ssl sever certificat can't be verified

Hi, This issue is on a Palo-Alto PA-500. I've renewed my SSL certificate from my provider and updated it in the Palo-alto / Device / Certificates. It tells me that this certificate is valid. Ok. thanls. But now that the date it should have expire is ...

Resolved! Application 'github-base' and SSH

Hi all, Can someone please explain why the "github-base" application depends on SSH? We are running into a number of problems with web sites that are hosted on Github. Users want to get to these sites for legitimate reasons. IT people have also wante...

RSKadish by L2 Linker
  • 6146 Views
  • 7 replies
  • 0 Likes

Radius Accounting

Is there a way to configure the boxes to act as a NAS by sending a Radius Server (like Freeradius) accounting information? I am particularly interested on the session start and session stop attributes. I am about to provide Globalprotect VPN access t...