General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! LSVPN Loopback

Hi Folks,

I'm currently trying to setup LSVPN between our various sites (with the help of the PaloAlto guide and YouTube video!) but was wondering if we could use a Loopback interface instead of a physical Layer 3 Interface? We currently use this wit

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Resolved! service versus using an application for Rule match

Need to know if we use application instead of service in security policy

When we use service then that will enable the firewall to take immediate action with the first observed packet based on port number.

When we use "application" in Rule that w

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Hardware upgrade process?

Greetings all,

My organization is looking to upgrade from an Active/Active 5060 deployment to an Active/Standby 5200 series deployment. I have Expedition installed although I'm not perficient at it yet (side note: If anyone knows of and can pass alo

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PA3220 HA Trigger Condition

I have a pair of PA3220 firewalls in my environment. I configured Active/Passive for High Availability and I configured Link Monitoring condition to trigger the failover. However I'm still not clearly understand the behavior of PA HA.

I configured a

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