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Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Reg Case _reg 01075000

Hi Team , I have a problem with connecting paloalto with minemeld via EDL, i have installed the minemeld according to documentation and the certificate with the feed user. The result is the next: 2019-02-06 12:03:42.234 -0500 EDLRefresh job started processing. Dequeue time=2019/02/06 12:03:42 2019-02-06 12:03:43.353 -0500 client authd reporte...

alal by • L2 Linker
  • 5517 Views
  • 3 replies
  • 0 Likes

How to enable VMware Tools for the Panorama Virtual Appliance version 8.1

Hi! We are in the process of installing and configuring a new Panorama Virtual Appliance version 8.1 in our VMware vSphere Cluster from an OVA file supplied from Palo Alto. In the below information from Palo Alto regarding VMware Tools on the Panorama Virtual Appliance version 8.1 it states that it supports VMware Tools on the Panorama Virtual A...

magtai by • L0 Member
  • 6070 Views
  • 3 replies
  • 0 Likes

Question to traffic processing (PA-3020)

Hey guys,Can someone tell me how exactly the Palo Alto firewalls, especially the PA-3020, process traffic?Is that done via Software/CPU or via hardware?I mean, if it's done via Software, the palo alto firewalls are just workstations with a linux os and network cards, aren't they?Sometimes I observe that the latency in the network rises. That is ...

MPI-AE by • L4 Transporter
  • 2356 Views
  • 1 replies
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Automating Palo Alto update sequence

Hey guys, so I've got the various Palo Alto PA220 XML Apis that lets you automatically update the Firewall instead of having to do it through the GUI interface. I want to know what is the best way to create a script to do this automatically so I don't have to do this manually step by step.

Zohaib89 by • L0 Member
  • 2269 Views
  • 1 replies
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Upgrade Path

I am using PA3050 & need to upgrade PAN OS from 6.1.9 to 7.1.21can I know the OS path for upgrading & downgrading (for backout)

Question to wildfire renewal

Hey guys,we need to renewal our licenses and I'm thinking if I should renew the wildfire subscription.The problem is that we are not allowed to upload data to the public cloud (because of data privacy reasons)So we actually don't really use wildfire fully.What do you think? Is it worth to do the renewal under that circumstances?

MPI-AE by • L4 Transporter
  • 1984 Views
  • 1 replies
  • 0 Likes

Model PA-5060

Hi All, I have deleted the mp-logs by mistake, is there way to retrieve the logs?If please kindly provide your suggestions will help us greatly. I run the below command delete debug-log mp-log file *

Resolved! GUI shows interface CLI shows Int not found

Web gui shows interface eth1/23 But cli show interface ethernet1/23Server error : Interface 'ethernet1/23' not found show system state | match capacfg.general.is-admin-login-saml-capable: Falsepeer.cfg.general.is-admin-login-saml-capable: Falsesys.s1.ha1.capability: [ auto, 10Mb/s-half, 10Mb/s-full, 100Mb/s-half, 100Mb/s-full, 1Gb/s-half, 1Gb/s-...

MP18 by • Cyber Elite
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  • 4 replies
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Resolved! QoS statistics pop-up no longer shows a graph

Anyone come across a situation where the QoS Statistics pop-up dialog no longer shows a graph of traffic? With PanOS 6.x, this dialog worked great. With 7.1.x on the PA3020 it worked great. But With PanOS 7.1.21 on PA500 and PA200, I just get an empty gray area. Using Google Chrome 72 on Ubunutu Linux 18.04.

fjwcash by • L4 Transporter
  • 3616 Views
  • 3 replies
  • 0 Likes

Evnet IDs descriptions

I am looking for a KB article or document which explains event IDs related to System logs. For e.g. Logs> System > type (general)- event ID (system-start). How many type of event IDs are in PAN firewalls system logs & their descriptions ?

Schedule Restart of Firewall

Is there any web/gui interface option to schedule a reboot/restart of a PA 3000 series firewall running 8.1.5? Any command line level option? We'd like to restart the firewalls middle of the night without IT being awake to do so. Mike

mlarish by • L1 Bithead
  • 14621 Views
  • 3 replies
  • 1 Likes

sync panorama config to FW

Hello I have 2 FWs(HA pair) managed by panorama and I I followed below instruction and applied on 1 of them(the primary one) now cannot see any configs from panorama on the device.https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClfkCAC And now I've "enabled Device and Network Template" and "enabled Panorama policy and o...

qd_056 by • L2 Linker
  • 3851 Views
  • 1 replies
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SSL Decryption

Hi guys,Nowadays I am playing with a PA-VM (no license) and decryption policy. Basically there are many articles and that explain how Decryption policy works and how to set it up. I have checked and double checked my setting and I cannot make facebook.com for instance work when I enable the Decryption. Here are the rules:Decryption RulesSecurit...

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Resolved! User Credential Detection- False positive

What method is everyone using to handle false positives for credential phishing? Does everyone just create a custom URL category and drop in the sites where users use corporate email as their user ID?

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