General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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PA 3020 - new security rule isn't active.

Hey all!

There is a strange problem with my PA 3020 7.1.7:

I need access from a client pc to a printer with many ports so for testing I set up a security rule with application any and service any.

The rule is enabled but it's not effective.

The firewall

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Miner for MS WNS

I would like to set up a new Miner to collect the Public IP addresses for the Microsoft Windows Notification Service (WNS).

The list is available as a downloadable xml file but I haven't been able to find a feed.

Does anyone know whether it is possib

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DAG is not working

hey

i have started playing arround with MineWeld.

i am testing a solution for a customer to update DynamicObject / Block lists on the PA to be used by the SOC team.

i have created a IPv4 List and connected it directly to a DagPusher node.

but w

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Resolved! MS O365 Dynamic IP addresses/Urls of Endpoints Url for MineMeld

In effort to understand the processing of the Microsoft Office 365 MS O365 Dynamic IP addresses/Urls of Endpoints Url (see MS url below) by the MineMeld application, where is the configuration file with this MS Office 365 url stored for the Minemeld

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User-ID suddenly stops recognizing Users

I'm using PA-5020 as a Perimeter firewall with User-ID implementation for 5000+ users with multiple User-ID Agents across network.

Palo Alto Version : 7.1.8
User-ID Agent Version : 7.0.7-13

Problem i'm facing is the User-ID Agent, all of a sudden it st

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Using new MineMeld file hash indicators?

I see that new indicator types for file hashes (MD5, SHA256, SHA1, SSDEEP) were added in MineMeld 0.9.26 this is awesome, but should those indicator types be selectable from the ( NODES > ADD INDICATOR > TYPE ) drop down menu? I don't see them liste

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Resolved! Determining safe starting thresholds for Zone Protection

I've been asked to investigate Zone Protection on one of our PAN firewalls. I'm trying to determine what safe values would be for me to begin with for syn, icmp, udp and other ip protection types.

Since this is a production firewall, I need to be ce

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Resolved! Large amounts of google-base traffic

I am looking into abusers of our bandwidth and have found one person who has 11GB in a day reported as google-base and from the low number of sessions (18), I suspect it's file transfer. I could understand tht much traffic being google drive but sur

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Resolved! Palo Alto VM-100 installed on VMWare workstation is unable to connect to internet.

Hi All,

I have installed a Palo Alto firewall on my vmware workstation 8.0, with current settings i am able to access the Firewall GUI from my machine browser. But unfortunately, i am unable to connect to internet via firewall interface. I have 3 int

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Resolved! Firewall not advertising the public IP

Hello,

We want to allow traffic from outside to come inside our server however cannot see any traffic unless loopback is used. This server is behind DMZ. We can solve the public IP address of the server when we go to www.whatismyip.com

Traceroute sto

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