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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Need User-ID Agent file install

Helloi want install User-ID Agent on my Lab Server, but i need the User-ID Agent file install, plz can you give me the downlaod link ?my email is hamza.zidane@ineos.ma, our company is already your partner, but i still waiting you to confirm my email to get access to your portal, until you confirm my email plz give me the "User-ID Agent file inst...

Resolved! Palo Alto 220 - Home Setup with BT Home Hub 5

Hi All, I think I know the answer is not what I'm going to want to hear, however I'll ask... I have recently got a PA-220 for my home, I have Fibre-to-the-Premises (FTTP) with BT and a BT Home Hub 5. I've taken a look at this article which shows the topology splitting out the modem and wireless AP... this is obviously all built into the HH5. Any...

mattfj by • L0 Member
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  • 1 replies
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How to set up Excempt NAT in Palo Alto Networks

Hello, I have a VOIP server in the enternal LAN related to other site . I need to do a NAT to the traffic in the LAN and not this server . How can I set up the exempt NAT in Palo Alto Networks? I add two rules in PAN: First rule : No NAT for the source ( address IP of this server ) destination (WAN) Second rule :: PAT NAT : source (any ) destin...

ra7oub4 by • L2 Linker
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  • 2 replies
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High Availability - Interfaces Passive Firewall are power off (down)

Hi, I have a firewll PA-3050 version 5.0.11 and the High Availability cluster is configured Active / Passive mode. The interfaces to backup firewall are powered off and I tried switch the configuration in Active / Passive to auto instead shutdown, but the interfaces still powered off .Can you help me ? How I can power on the interfaces in backup...

Resolved! How can I get Antivirus Profiles information from CLI?

Hi everyone,I'm having troubles to get certain information from CLI. For some hours, I have been looking for zones information or Antivirus Profiles information but i did not found anything (also, when I get the static routes, the entries name is not displayed for example..). I'm checking Operational data with "show" command.Is the PaloAlto CLI...

Resolved! Cannot locate certificate from search function

Hello, Before deleting I tried to check if the certificate is used anywhere else using the search function and it shows me the result below.When I select the text line (member...) it does not provide any further information nor takes me where it is located. Using PAN-OS 7.1.0.Any idea where to find the text? Thanks in advance.

Certificate.jpg
Farzana by • L4 Transporter
  • 2936 Views
  • 3 replies
  • 0 Likes

globalprotect on windows 7

I had an odd thing happen today, I could not get GP version 4.0 to work on a windows 7 install for a users, though I am using it on my personal pc at home

jdprovine by • L4 Transporter
  • 8655 Views
  • 18 replies
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AIM 8.0.10.2 client does not use the "aim" App-ID, it uses "aim-express" which we need block

I opened a case - 00720785 - but after significant troubleshooting, repeating the behavior via screen shares with Palo Alto technical support and sending packet captures, I was asked to post this here. We need to use the America Online Instant Messenger (AIM) client since our compliance recording solution requires it. However, the traffic from t...

GGallent by • L0 Member
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  • 1 replies
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Resolved! high dataplane cpu at PanOS 7.1.5

Hello all. We use pa-3020.PanOS 7.1.5 1, session 43%2,CPU 100% Why CPU 100% used?Normaly, 500Mbps use. BUG?? I get show tech messages. ::Resource monitoring sampling data (per second):::CPU load sampling by group::flow_lookup : 95%:flow_fastpath : 91%:flow_slowpath : 95%:flow_forwardi...

awawa100 by • L2 Linker
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Resolved! Apply QoS for Youtube or Streaming Media

I'm trying to wrestle down some NetFlix and Twitch users on my network. Because they're running in a browser, the application match for their traffic is only "SSL". However, I know that anything headed for nflxvideo.net is NetFlix traffic, for example. I can't find a way to apply QoS policy based on a wildcard match against the source DNS name...

Global Protect List of Portals

Hello, I was wondering if there's a way to be able to create a list or profiles of portals in Global Protect client which would allow to list all of the differnet portals that one uses. I have over 15 differnet portals which I use but everytime I try to vpn or use one of those portals I have to enter the port's ip or dns name into the portal fie...

Resolved! Captive Portal With SSO Breaks All Rules

Hello ALL - This is my second post here regarding Captive Portal. I enabled Captive Portal in my environment the other day thinking it would be for webaccess for my users in the event the User ID tool did not work. Upon enabling this feature other rules on my firewall stopped processing since there was no users associated with those rules. Is ...

2 factor authentication issue on Palo Alto Global Protect client

we need support from Palo Alto to understand the following issue:A portal and gateway profile has been created for ¿internal¿ users and ¿external¿ business partner users. All users need to authenticate using OTP (One time passcode). By default users must first authenticate against Portal and second to Gateway. Unfortunately this means that user...

mss-ops by • L0 Member
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