Customer Support Portal error

Receiving attached errors when attempting to access the Knowledge Base articles under "Resources"

PA-445 stability?

Anyone else having issues with PA-445 stability? We're doing our 2nd RMA in less than 6 months on a PA-445 that just randomly restarts. It's on dual independent electrical circuits (with UPSs). After the first RMA it did it again and support said it

sorting question

How do I remove the sort by ascending/descending in tabs like vulnerability protection profile and in URL categories, I recently accidentally activated these features and they are quite annoying. 

previously the Custom URL category allow/block list

New periodic alert: Configuration size 19MB is above 80% of the maximum recommended configuration size 23MB for the platform.

Dear all,

since a couple of days I'm getting alerts like:

Configuration size 19MB is above 80% of the maximum recommended configuration size 23MB for the platform. Please consider removing unused configuration

I removed all old auto saved configs

syslog-ng 3.5.4.1 failure on boot

Hi, We have integrated syslog-ng 3.5.4.1 on a client machine which sends logs to server which is running syslog-ng 3.16.1, some times, I see below error at the boot up of our target

syslog-ng[1762]: Error opening control socket, bind() failed; socket=

VPN Cisco concentrator/ISE - USER-ID log to PA

USER-ID log from VPN Cisco concentrator

Dear Live community, how is everything going ?

Have you ever had to do the following?

We have to integrate a Cisco ASA, with Palo Alto, so that the PA receives from a Cisco ASA and/or Cisco ISE the users

Response Pages pushed with Panorama

Hello-

I am looking to push a custom response page out from Panorama to several PA-500's. As part of the configuration of the response page, there is an HTML file that I am uploading to Panorama. Can someone tell me if the HTML file can be copied o

SSL TLS

Can A Secured SSL And TLS Encryped Virtual Casino Can Be Decrypt To Get Any Sort Of Information Looking Throught 

Panorama Disk

We have Panorama VM with 1tb data disk.

I am not able to add 2tb disk. Gives me an error due to this 1tb disks.

What can i do?

User-ID and Microsoft Entra ID Internal

We recently setup our CIE to work with our Microsoft Entra ID so when on GlobalProtect, we can track users and their traffic.

We are now looking for solutions for a similar setup for internal users (not on GlobalProtect but on network). We are tryi

Stop wsc files

Hi

I know WSC is not on panos file types encoder list.

My question is, how can i lower down download risk by using custom url filtering?

How can i stop for example:

Https://www.c.com/download/*.wsc?

GlobalProtect Authentication failed Error code -1 after PAN-OS update

We are on PAN-OS 8.0.6 and have GlobalProtect and SAML w/ Okta setup. It has worked fine as far as I can recall.   

However when we went to upgrade to 8.0.19 and any later version (after trying that one first), our VPN stopped working.   

The client wo