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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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ADEM Shows Gaps In Synthetics Trends

New to Prisma/ADEM and GlobalProtect in a SASE environment. I'm using ADEM/Activity Insights to troubleshoot a user experiencing Citrix Disconnects. We noticed high Memory Utilization (> 85%) and believe that is it. However, I'm perplexed- ADEM shows two ~ 5-minute gaps in Synthetic Performance Metrics graphs in the user's Experience graphs b...

Unable to ping to Secondary ISP IP from Primary ISP IP

Hello Everyone, I'm using two internet connections: a primary ISP and a secondary ISP. Is there a way to ping the public IP address of the secondary ISP from within the local network? I would appreciate it if you could share the configuration steps. Thank you so much!

URONMAPU by • L1 Bithead
  • 536 Views
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3200 dual power packs

Is the purpose of the 2nd optional power pack for redundancy? If connected to a separate PDU, does the optional one automatically supply power upon failure of the primary? Is one actually primary? What is preventing over-power from both supplying? #paloalto3200

james by • L0 Member
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Palo 3020 dagger logs

I've done a private reset to the palo, ive done a factory reset to the palo. After logging in, the command I try putting in is show interface all. comes back as server error: Error Occured: See dagger.log for information. I then type the command to view the dagger logs, "less /var/log/mp-log/dagger.log" same when i try using "tail" and I get a I...

Resolved! License needed for SD-WAN dashboard on Strata cloud manager

Hi, I need to confirm what is the license needed for SD-WAN dashboard on Strata Cloud Manager. This part of the document informing that SD-WAN dashboard is supported by Strata "Cloud Manager Essentials + Strata Logging Service" or Strata Cloud Manager Pro https://docs.paloaltonetworks.com/strata-cloud-manager/activation-and-onboarding/str...

how to erase this "Warning Expired Certificate Check" PA-1410 version 12.1.6

Hi team, I would like to ask if there is any way to erase this Warning Expired Certificate Check. According to different articles, we can ignore due to the fact that it is not affecting traffic or something else. Moreover, I already checked the certificates and all of them are valid, and default trusted certificates showed me a lot of certifica...

F.Pinar by • L3 Networker
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Need to block WINSCP application but want to allow ssh

Hi Team In sec policy I have allowed for some users only RDP and SSH application. But these users are able to use WINSCP application because WINSCP application also using port 22. I want to block winscp application but allow ssh application. How can we achieve this ? Please help us. RegardsMohammed Asik

Re: How to Post a LIVEcommunity Discussion

NGFW Engineer Certification Active in CertMetrics but No Verification ID, Certificate Download, or Credly BadgeHello Everyone,I passed the Palo Alto Networks Next-Generation Firewall Engineer certification exam through Pearson VUE on 19 May 2026 and received the provisional pass notification after the exam.A few days later, the certification bec...

Resolved! Does Palo Alto plan to offer on-prem versions of the DLP, OT discovery and Strata Cloud Manager for data sovereignty?

As data sovereignty becomes a big issue for some customers palo alto has great features but some like DLP, OT discovery and Strata Cloud Manager are only SaaS based. My question is does Palo Alto plan to offer on-prem versions of the DLP, OT discovery and Strata Cloud Manager? Not like appliances or Virtual Machines like Panorama but maybe k...

SSL certificate has expired end date after PA decryption

Running into a weird problem with SSL decryption and a vendor's internet certificate that has broken after going through the PaloAlto. An external vendor updated their internet-facing certificate this afternoon and internal users immediately started receiving certificate expired errors. Externally the certificate appears fine, but internally the...

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