Cortex XDR Incidents new field

Hi all,

This is my first post here.

I had this idea/suggestion that a new field should be added on incidents page.

When we deal with multiple incidents, a necessary field will be needed for quicker decision making for an analyst.

So I wanted to suggest

creat exception profile with file extension

my customer has a service that requires to be excluded from Cortex XDR agent activities. he gave me some processes and file extensions and paths. where can I do this on Cortex console? 

What is an agent protection password?

I use MacOs and Cortex XDR, and I wanna uninstall the Cortex XDR.

Cortex XDR Uninstaller.app said a following sentence:

[ Enter agent protection password ( set by the administrator ) ]

I didn't set the agent protection password.

How can I uninstall the

Coretex XDR alert/incidents for wildfire test file

Hi Community,

Does the wildfire test file generate a alert/incident which can be seen XRD console ?

I have a XDR agent connected to cloud. The wildfire test sample in prevented and i can see it in events of XDR agent. I cannot see this in XDR console

Host Firewall Logs

Hi Team,

We have Host firewall profile enabled to block access to some of the IP address.How can we check these logs, if any users tried to access these blocked ip addresses and at what time they tried so. please advise.

Submit a revision about false positive malware in Cortex

Hi,

Before in Traps Management Services, I was able to report a false positive hash to WildFire for revision.

How can I do that in Cortex ?

Thank you.

problem starting the pc

I have been having problems with some users, they report that their computer takes 30 to 40 minutes to start when they have the cortex agent installed and when they uninstall it it starts normally. It is worth mentioning that the agents are currently

xdr agent download 22MB with each check-in

Dear community,

I hope you all stay safe and doing great.

I noticed that per each 5-minutes check-in the cortex XDR agents they will get 22MB back from the cloud.

I think this is considerable amount of data if there´s no policy/content update to be se

What's the easiest way to identify your xdr-tenant?

Sending some instructions to another team and want to verify I send them the proper info. In regards to dc-<xdr-tenant>.traps.paloaltonetworks.com, where do I find what my tenant name is? 

Disable Live terminal

Hi Team,

How to disable live terminal access to endpoint

Regards

Marsooq

Scripts/ Download File size limit

I am trying to get a live memory dump from the Endpoints with Cortex XDR agents installed. through a live terminal and the the file explorer, we are limited to 200 MB downloads from the remote host. Is there a way to expand this file size limit or ho

cortex-xdr 2.3-how to check scan report

Hi Team,

How to find cortex xdr on-demand scan report and also how to check what was the duration of scan time?