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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Quest Asc - TSF Upload take forever

I am trying to upload a TSF to the Quest Asc tool, The TSF is 120 MB. When I upload no error but it keeps spinning. I have tried it few times and no luck. I have a good stable internet and good upload/download speed. Tried different browser but no luck. The only thing I can think off is Netskope but don't see any blocks either.

ArunKu by • L0 Member
  • 869 Views
  • 3 replies
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Resolved! why PAN‑OS version 12 is often considered not recommended

I would like to ask why PAN‑OS version 12 is often considered not recommended.Is it mainly due to stability concerns during the first year following its release?New PAN-OS 12.1 Release Cycle & 4-Year Support Policy | Palo Alto Networks>During the initial Innovation Phase (the first 12 months), we will deliver two targeted Feature Releases...

Resolved! What PAN‑OS version should we choose as the recommended release today?

Hello everyone, I have a question regarding the recommended PAN‑OS versions. In the past, Palo Alto Networks provided a web page that clearly indicated which PAN‑OS versions were considered recommended or preferred. However, recently it seems that some of those pages are no longer accessible, or at least I can no longer find them through the sam...

Resolved! Support Down??? Unable to Open tickets.

Is anyone else having issues opening support tickets this morning? We are unable to open tickets because it is mandatory to upload a TSF file, but the website does NOT allow uploading a file. It just hangs. We have confirmed that other sites like SharePoint/One Drive have no problem accepting uploads. Even making an empty 1 KB TSF file is n...

birkhojk by • L2 Linker
  • 2329 Views
  • 4 replies
  • 0 Likes

Resolved! What certificate to use for Palo Alto-provided EDL validation

Hello all, I am trying to tide up a bit the EDL configuration in our Panorama. We are using some of the EDLs which Palo Alto provides as optional. Following the official documentation at this link: https://docs.paloaltonetworks.com/network-security/security-policy/administration/objects/external-dynamic-lists/configure-the-firewall-to-access-...

paolopoz by • L1 Bithead
  • 1859 Views
  • 2 replies
  • 0 Likes

GlobalProtect IOS stuck

Good day, After updating to10.2.1 and 6.0.2 GlobalProtect client I could not connect to VPN.The problem was occurred for one endpoint. So I used the second one to connect and update the client. Also the DNS(for split tunnel) was not work. I had to make "virtual change", just to press the OK button and commit. After that DNS was working. Also the...

Pantelis by • L1 Bithead
  • 18631 Views
  • 20 replies
  • 0 Likes

Resolved! Question about my post rejection at VirusTotal Discussions

I tried 3 times to submit a false positive on https://live.paloaltonetworks.com/t5/virustotal/bd-p/VirusTotal_Discussions My post follows the format below: File Hash: <SHA256 hash> Link to Virustotal report for the file: <link> Current VirustTotal Verdict: <verdict> Description: <description> The administrator rejecte...

woeruw by • L2 Linker
  • 2635 Views
  • 2 replies
  • 0 Likes

Resolved! Licensing and install questions for Azure

Hello- I have a few questions regarding installs in Azure tenants regarding products and licensing. My understanding is that we can install either the VM-based model of NGFWs in Azure or the SaaS model, correct? If so, do both/either of those two require Panorama for management? Both VM-based models and SaaS models require licensing? If I h...

beakkenn by • L0 Member
  • 1176 Views
  • 2 replies
  • 0 Likes

Palo Alto Dual ISP, ECMP enables the external interfaces and enables IPSEC VPN tunnels

Palo Alto Dual ISP, ECMP enables the external interfaces and enables IPSEC VPN tunnels. Good afternoon, as always, thanks for the collaboration and support. A few doubts, We currently have an PA configured with ECMP, for outbound to the Internet, with two different ISPs. We plan to configure a Site to Site VPN, with each of the ISP. Here a...

Metgatz by • L4 Transporter
  • 7564 Views
  • 5 replies
  • 0 Likes

Resolved! Dynamic Administrator Authentication based on Active Directory Group rather than named users?

Hello, We have an environment with several adminstrators from a rotating NOC. With the current LDAP method to my understanding we have to manually add the administrator name to the PA administrators list before login will work (e.g. jdoe). We would like to be able to tie it to an AD group (e.g. "Firewall Admins") so anyone who is a member of tha...

jgrote by • L1 Bithead
  • 12047 Views
  • 9 replies
  • 1 Likes

Resolved! Migrating Cisco multi-contexts into one vsys Palo Alto firewall

Hi there, We are looking to migrate a Cisco ASA 5545 with two contexts (Internet and LAN) to a PA-1420. We don't have a multi-vsys license, so everything needs to be merged into a single vsys. We’ll be managing the PA locally (no Panorama) and using the Expedition tool for the migration. Is it possible to merge both ASA contexts into one vsys?...

AK74 by • L2 Linker
  • 1213 Views
  • 2 replies
  • 0 Likes

Google Playstore rule allowed services

Dear Members, Am here a new member, please I wish to know how to allow only the google play store for a specific networks with android devices.If I try to add only google base/play application, other traffics also blocked.Let me know how to allow google play store . Regards, Tiago Marques

tlmarques by • L4 Transporter
  • 687 Views
  • 1 replies
  • 0 Likes

Prisma Access and Microsoft Tenant Restrictions

Hello All . Been wrestling with this for a week . My starting point is to only allow connections to the entra joined domain for e,g, fred.onmicrosoft.com . The rational is DLP - if I go to my browser and attempt to logon to another enterprise - dave.onmicrosoft.com it is blocked. This is not consumer BTW - home tenants are blocked with t...

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