General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Resolved! VM-Series SKU End of Life question

Hi Guys

 

so we have a client with a number of VM-100 FWs on Azure.. we recently migrated them from perpetual licenses over to NGFW Software Credits. so at the moment they are still running as VM-100 but with the flex licenses valid till 2026

 

now..

...

PA_nts by L3 Networker
  • 1234 Views
  • 2 replies
  • 0 Likes

Resolved! Upgrade PAN OS from 10.1 to 11.1

Hi Community,

 

My customer plan to upgrade their PAN OS from 10.1 to 11.1

From documentation said, You can now use the Skip Software Version Upgrade feature to skip software versions when upgrading your device from PAN-OS 10.1 or later releases.

Wh

...

HSutanto_0-1709107246673.png

Source NAT Pool range use case practices

Hi Expert ,

 

I would like to consult about how can use  Source NAT Pool range with multiple clients to source NAT pool can use DIPP ( Dynamic IP and ports) or Dynamic source nat  actually I hesitate to use DIPP because I think suitable than dynamic

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Resolved! WEBUI Session Timing Out

Hello,

On my PA-820 I started getting the idle timeout message below:

"Your login session has expired and you have been logged out for security reasons. Please log in again if you wish to continue."

Normally this was never an issue and I simply logge

...

RH747 by L0 Member
  • 701 Views
  • 1 replies
  • 0 Likes

Download Failed

Model PA-440
V 11.1.2-h3

We have GP agent 6.2.3 downloaded to our PA-440, but I have not had my Apple Mac updated to that version for several months. I can still connect to my office via GP VPN but my computer client is GP App version 6.1.3-703. When

...

JCapron by L1 Bithead
  • 1253 Views
  • 1 replies
  • 1 Likes

Various Commands on CLI returning Unknown

Anyone know why various commands such as "debug" would return "Unknown Command" on the CLI? 

Is this possibly due to my permissions on Panorama? These commands are relatively common and are even referenced in palo KB articles but they don't seem to w

...

Restore Panorama from backup

We have issues logging back to panorama and error message is authentication profile missing. I have opened a case but to me it looks most likely we have to rebuild or factory reset it. We do have the daily configuration backup .tgz file which contain

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raji_toor by L4 Transporter
  • 4863 Views
  • 2 replies
  • 0 Likes

Errors in S2S VPN configuration.

Hello, I am configuring a site to site VPN between a Palo Alto Firewall and un Firewall Fortinet, but despite several attempts we are not able to get it to go up either in phase 1 or in phase two in the logs of Palo Alto you can see:

 

2024-05-16 23:

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M.Ochoa by L0 Member
  • 692 Views
  • 1 replies
  • 0 Likes

UnAuthorized Access -- CSP

Hello,

 

I am not able to access the Customer Support Portal getting below error:

UnAuthorized Access
Your membership has expired or has not been approved, please contact Palo Alto Networks Support.
 
I have contacted the NextWave <nextwave@paloalt
...

GlobalProtect Android version 13 issue

Global Protect login continues to fail on Version 13 Android.

 

It seems to have been caused by Android security enhancement issues.
 
created it with SHA 384 but I can't log in.
 
"The network connection is unreachable or the portal is unresponsive,
...

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qmso475 by L3 Networker
  • 1113 Views
  • 4 replies
  • 0 Likes

Resolved! Block Connections from Different Region

Hi All,

We have a requirement to setup a Block rule for the users connecting to GlobalProtect from different countries. We need to allow users only from one particular region to connect to GlobalProtect.

 

In Prisma we can use the Specific Tag and Sp

...

Resolved! PA-200 Stuck in Maintenance Mode, attempting factory reset

I'm attempting to factory reset a PA 200 that was on the spares shelf.

 

The unit appears to be stuck in Miantenance mode, every reboot command boots in maintenance mode.

 

I attempted to execute the factory reset and the message I get is:

"No curren

...

Slow speed with GlobalProtect

Hi to all,

We are trying to understand why the download speed is really slow vía GP.

We stablish a VPN GP with IPsec without Split Tunneling. We acces to some public web to download a test file. Im downloading a 1G file.

If we download without GP but th...

nanukanu by L2 Linker
  • 44566 Views
  • 16 replies
  • 0 Likes
  • 24193 Posts
  • 101 Subscriptions
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