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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Ruckus vsz Syslog and User-ID Agent

Hello community, this topic has been on my mind as well. I already searched the forums, but unfortunately I couldn’t quite make sense of it. Which setting do I need to configure on a VSZ 7.1.1.0.872 for the syslog server? Take a look at the image, please! Or rather: will I then see these entries in the syslog that ends up on the Palo Use...

2026-05-11_08-41-10.jpg

Design active passive connected with vrrp switches

Design active passive connected with vrrp switches for physical connection and AE i want to connect full mesh topology but want to confirm it's working like stack switches. PA1 > (2 links sw1,sw2) PA2 > (2 links sw1,sw2) so for aggregation to i can assign port to the AE. thanks.

Configuring XFF logging without a URL Filtering License

1. Create a Custom URL Category with * under ‘sites’ (Objects >> Custom Objects >> URL Category >> Add) 2. Create a URL Filtering Profile & set your Custom Category action to “alert” (Objects >> Security Profiles >> URL Filtering >> Add) Tick the box to log XFF on the ‘URL Filtering Settings’ tab… ...

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Resolved! X-Forwarded-For (XFF) operation query

Hello, We are evaluating the implementation of X-Forwarded-For (XFF) functionality for logs. https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-admin/policy/identify-users-connected-through-a-proxy-server/use-xff-values-for-ip-based-security-policy-and-logging However, this functionality was activated and affected the traffic, denying traffic...

Alpalo by • L4 Transporter
  • 2278 Views
  • 2 replies
  • 1 Likes

Regarding HA ports and PoE ports

Thank you for your continued support. Please allow me to confirm the following. ① The PA-400 and PA-500 series do not have HA ports. However, we are assuming that the regular ports will be used as HA ports. In that case, are two HA ports required? Currently, we are using 8 ports (1 port for HA), so we understand that a device with 9 or more ...

Resolved! PA-445 setup on Mac

Hey All, Completely new to firewall configurations, so i'm hoping to get some clarity. I was tasked to configure a PA-445, i'm trying to do a basic setup and can log into the GUI but the option to setup through the Standard method doesn't do anything after clicking the button. The ZTP setup works when i click on that button and can see the in...

Resolved! Customer support portal not open

Dear Team, I want to tell you whenever I login to customer service portal then its gives error . please tell how to resolve this error. Error: An unexpected error has occurred. Please contact support.

Palo Alto Networks Certified Security Professional

I’ve just begun my journey toward the Palo Alto Networks Certified Security Professional certification. As a native French speaker, I feel more comfortable studying in my first language, and I was wondering whether the training platform I’m currently using — Customer Hub - The Learning Center — is available in French. Studying in French would gr...

M.Djoko by • L0 Member
  • 1558 Views
  • 1 replies
  • 0 Likes

Resolved! Restriction for generative AI application

Hello Our company has purchased licenses for certain generative AI applications, such as ChatGPT and Gemini. We would like to enforce access only through company-provided licensed accounts and block access using personal accounts or unauthenticated sessions. Can this be achieved through the firewall? Thanks,

Resolved! Export excel

I'd like to be able to export the details behind the Software NGFW Credits Dashboard in one file with the credit pool numbers. Right now i have to go into each profiles details to export

Resolved! Questions about PAN-303959

Attention: Global TPM team, Hi, I have some question about PAN-303959.----Traffic that is incorrectly identified as unknown-tcp/unknown-udp eventually drops due to an App-ID resource limitation issue.----https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-9-known-and-addressed-issues/pan-os-11-2-9-known-issues Q1...

MasaW by • L2 Linker
  • 4610 Views
  • 2 replies
  • 2 Likes

Resolved! Change Geolocation IP Address

Hi When going to threatvault -> IP Feed our customer noticed his IP is wrongfully shown as US. How and where would one request to update the feed? Thanks,

ShaiW by • L4 Transporter
  • 1313 Views
  • 3 replies
  • 0 Likes
  • 24443 Posts
  • 125 Subscriptions
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