web browsing slowness

Hello,

Is there a Palo Alto expert who can help explain an issue we are facing? At times, we experience internet slowness on our firewalls (not always on the same unit). When this happens, we check resources, CPU, and interfaces, and everything appea

Solution for "SSL decryption bypass for Anydesk"

Hello,

I am being asked a lot about why is Anydesk getting a "decrypt-error" end reason when SSL Decryption is active.

Here is a simple explanation and how to overcome this.

What you usually going to do with this kind of errors is creating a Decryptio

Globalprotect for Android failing to connect

We're having an issue with GP where all other clients (Windows, Linux, MacOS, iOS) are able to connect with the exception of android devices. Users authentication successfully, get the MFA prompt from DUO, and then get this error:

The network conne

Beginner

For beginners, what is the best course to start with?

Kerberos error

Recently we have down the one of our DC server. Since after we are getting Kerberos error.  Please share solution to fix this. 

Unable to open TAC cases due to mandatory TSF file upload requirement

hi guys, 

I am trying to open a TAC case in PA portal, however it seems there is latest change happen which requires a TSF file upload mandatory.

SInce we are a restricted site, we cannot share or upload anything on the portal. Because of this issue,

Where i find NGFW-Engineer Exam Information

I can't find information about this NGFW-Engineer exam on the official site. And yes, how to prepare for this exam, with which practice tests can I prepare for this exam? I have consulted many certified people and they have mentioned many sources.

XML API Results for Custom Report Not Matching Data From Panorama GUI

Hello,

I am attempting to use the XML API for Panorama to capture the output of a report.  I am able to successfully pass the custom report name to the API and get some results, but the results are missing the Source User field outlined in the repo

Blocking Torrent/P2P Connections using app ID.

Hi Palo Alto Community,

I hope everyone’s having a great day! We’re working to enhance our network’s security by blocking torrent and other risky P2P communications. I’ve set up a deny policy using the “bittorrent” and “bittorrent‑sync” App‑IDs, bu

GlobalProtect on HA

We get

SSL connect select error: 0(Resource temporarily unavailable), time left: 0
P26083-T33415 08/07/2025 00:31:33:272 Debug( 468): SSL connect failed
P26083-T33415 08/07/2025 00:31:33:272 Debug( 66): detailed SSL error info:
P26083-T33415 08/07/2025