General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! HP MSM765 Syslog RADIUS auth using user agent

we have been trying for some time now to get our msm765 syslog to be read by our pa500 / user agent. we want to use RADIUS authentication on our MSM765 controller and for the agent to read the user to IP mapping. however we have the following issue.

o

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NAT Rules Log / Highlight Unused Rules

Hi,

I'm doing maintenance and have doubts about a NAT rule.

I have enabled the "Highlight Unused Rules" and this rule seems to be that using currently. But we believe that this is not in use.

How can I see the activity related to a policy NAT?

How can I

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Resolved! platform specifications and features summary

Hi there,

Do you know where I can find and uptodate "platform specifications and features summary" document?

Mine is old (March 2011) and there is no PA3000 nor PA200 inside. I search on the website but I can't find this pdf.

Regards,

Edouard

Deploying Panorama M-100 in HA mode

I have purchased two (2) Panorama devices M-100 to be setup in HA-mode.

A couple of questions:

a) There are two interfaces in the front. One for Management, but what is the second one (the one to the right) used for?

b) The devices are "activ

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Botnet Syslog

Hi guys,

I have a syslog that I make some monitoring dashboards and the customer want one view about all botnets in my network.

I had configured Palo Alto to send the logs to syslog. But I can't found the log about botnet.

Somewhere know how can I do t

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Resolved! Reverse Path Forwarding (RPF)

It appears to me after diligently searching that Palo Alto firewalls do not support Unicast Reverse Path Forwarding (RPF/uRPF) in any form. Is this correct? If not, how does one implement reverse path forwading on a Palo Alto Firewall?

GlobalProtect and Cisco IPCommunicator

Recently rolled out GP to our users. We have some that have issues using IPCommunicator while using GP. Anybody know of anything to help these users? They are able to ping TFTP servers.

Users are in UK - CallManager Cluster is in US (Wisconsin)

GUI "Authentication timed out"

Hi,

When I log on GUI shows me:

"Authentication timed out"

What I can do?

I can not access through SSH.

Regards,

Resolved! Management port question

Why a separate management port if I can also logon from the trusted port? Is there a setting so I can prevent anyone from logging in via the trusted port so that they must use the Management port? Does the MP offer some special settings not available

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Exchange Question

I feel this may be a dumb question, but I was hoping somebody could give me clarification.

We had some issues with users receiving malware or a virus through a separate email account (ex testcompany.com), them opening it, and then it would send the em

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Netflow records with zero values for byte and packet counts

I'm running PanOS 5.0.11 on a 5060 and am looking at exporting netflow into SiLK. In the SiLK logs, I'm seeing thousands of messages that look like this:

Oct 9 09:37:43 hostname rwflowpack[3470]: IGNORED|111.222.112.13|100.200.195.225|33775|6917|6|0

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How to request Palo Alto to add the Certificates to the trusted CA?

Hi guys,

Our staff try to access on website https://webmail.spintel.net.au, but session 'aged out'. If we set that website to bypass decryption, it worked.

The certificate was issued by RapidSSL SHA256 CA- G3, but it is not on the trusted CA list. How

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Resolved! LOG_LOCAL

What is the idea/reason behind the facility setting for syslog? Is LOG_USER, and LOG_LOCAL0-7 just a method of ID, or is there something more to it? When setting up to send to a syslog server should you aviod using LOG_USER and use LOG_LOCAL(0-7)?

most stable panos 6?

Hi,

we're planning on upgrading from version 5.0.8 to version 6.x.x. Which version of panos 6 is the most stable?

Thanks.

Dynamic Update Issue?

Our library has a Millenium server, the application is millenium-ils.

It stopped communicating after APP+Threat release 484 installed.

I rolled back to APP+Threat release 482 and it restored communication.

This morning APP+Threat release 485 installed

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