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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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User-ID for Exchange Permission Issue

Hi All,I'm running an agent-based User-ID setup against three AD DCs and two Exchange CAS servers. Unfortunately, despite having the Event Log Reader permission, I cannot seem to get data from the Exchange servers. I am successfully getting data from the DCs, but the Exchange servers always show either Connecting or Connecting (A required priv...

HA question

Hi,In an HA pair does the passive HA unit also generate the canned predefined reports? Or only the active HA unit?Thanks,Emma

Problems with ms lync / url filtering

Hi all,I am trying to get lync2013 working, and more specifically Skype for Business, successor of Lync. I have Lync 2013 completely working, but I would like to permit all the wildcards permitted through url filtering, linked to a number of applications as Stun, ssl, mslync,... After this rule , there are also other url filtering rules, for exa...

Time stamp of traffic/threat/url logs are 3 minutes into the future?

Threat logs, traffic logs, url filtering logs are all in the future by 3-4 minutes where everything else has the correct time from the ntp server. The dashboard shows the correct time and what's interesting is that the Configuration and System logs show the correct time (same one as in Dashboard - General Information) yet as you can see the Logs...

zbierskik by • Not applicable
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Resolved! Data plane User-ID mappings empty

We currently have a pair 5020s using LDAP for User-ID - up until about a week ago it was working.I can see in the logs that the mappings are taking place, and the management plane mappings are there, however the data plane table is empty.This is causing drops on policies which have User-ID as a stipulation.Any ideas?

VPN Tunnel between static Palo Alto and dynamic Fortigate

What is the exact settings in order to establish a VPN tunnel between a Palo Alto firewall that has static WAN IP address and a Fortigate that has Dynamic WAN IP address?If both has static IP address, the tunnel works.If Fortigate has dynamic WAN address, I cannot get the VPN working. I tried aggressive mode on both sides. Palo Alto log keeps ...

Not understanding "WildFire: Automatically Detect and Prevent Unknown Threats"

First of all I'm very impressed with Palo Alto's firewall, I'm definitely a "fan", however we purchased a wildfire subscription under this premise:WildFireTM simplifies an organization’s response to the most dangerous threats, automatically detecting unknown malware and quickly preventing threats before an enterprise is compromised. Unlike legac...

HIPmatch IP?

Palo currently emails me the hipmatch alert and includes the internal IP that globalprotect assigned it. How do I get the public IP that the user came from in the hipmatch alert email?I know I can manually find it via the interface (which shows both the internal and external IP for users) but since hipmatch is emailing the internal IP field, how...

ulti by • L3 Networker
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  • 2 replies
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Resolved! Captive Portal logs

HelloDoes anybody know how can I get some logs to check how many times a specific user was authenticated via Captive Portal?Is it possible ?Thanks in advance!!!

Resolved! Wildfire cannot test some Word docs - unsupported file type

Greetings all!I have discovered WF is not able to test some Word docs; it gives the following error:Unsupported file type: HTML document, ASCII text, with CRLF line terminatorsHowever, I am able to open these Word docs within a VM. They contain malicious macros and they are in tact. Has anyone else run into this? I haven't dug deeply yet but am ...

SDorsey by • L4 Transporter
  • 8464 Views
  • 4 replies
  • 0 Likes

Resolved! Vulnerability - disable event log

Hi,I would like to get rid of events created by specific Vulnerability signature. Is this possible somehow?Thank you for any suggestions!BR radek

radp by • L1 Bithead
  • 3833 Views
  • 1 replies
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Traps and Antivirus

Hi All,Looking at the Traps solution and wanted to know if the solution allows for a replacement of Antivirus or does it supplement one? I don't really want tot have to support multiple services and agents on all the devices so i was hoping for the former?

bcsgroup by • L2 Linker
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