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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Captive Portal; User loosing internet access

Hello,A user is complaining that he is losing internet access randomly through the day. After he refresh the web browser a couple of times or logs off he is able to access the web. The error he gets is a generic IE 10 error, "This page can't be displayed" etc... When I looked at the firewall, Logs -> Traffic, I notice under the "Source User"...

Global Protect + LDAP + Cert Auth = Auth Fail AND Auth Success

Is anyone else running this setup...Global Protect VPN(iPads specifically) using LDAP(Active Directory) AND client certificate for authentication....if you are, have you noticed in the System logs, when a user authenticates to Global Protect the PA logs one or two Auth Fails followed by an Auth Success?Our users are not noticing anything on thei...

jambulo by • L4 Transporter
  • 3558 Views
  • 3 replies
  • 0 Likes

Resolved! SMTP long MAIL anomaly Vulnerability(30392)

The description says "This signature detects an anomaly in SMTP protocol. It would trigger when anoverlong mail command argument is passed to MAIL command."Can anyone elaborate on this definition or know where I can access more detailed information about this threat ID?Thanks !!!!!

Resolved! IPSec-ESP No matching record

The last few weeks I have noticed a large amount of traffic on the Network Monitor coming from IPSec-ESP. I moved several VPN tunnels off our old WatchGuard to our Palo Alto PA-3020 around the time this started. When I click on the application itself to filter it I see that it cannot identify anything about the traffic. Is this normal? Shoul...

ClintL by • L2 Linker
  • 13576 Views
  • 15 replies
  • 0 Likes

Encrypted Traffic over the Palo Alto

We have site to site VPN (both side PA) in our network, I want to send some encrypted traffic over the tunnel , How the palo alto will decide the encrypted traffic not to be scanned (threats) and filtering rule also not applied for the those traffic. Please suggest.

tiwara by • L3 Networker
  • 6013 Views
  • 4 replies
  • 0 Likes

Fan RPM defaults for a 3020

I recently purchased a PA-3020 and just fired it up for the first time. The first thing I have noticed is how loud this device is. It is almost deafening and can be heard in the hallways behind a door in my server room. Is this typical behavior? I check the fan RPM speeds and all four are registering around 14k. I called support but they st...

rayb by • Not applicable
  • 4007 Views
  • 2 replies
  • 0 Likes

Dual ISP

My main PA is configured for dual ISP's and I am going to put third party certs for my global protect clients. Do I put two certs on? One for each ISP?

infotech by • L4 Transporter
  • 8653 Views
  • 17 replies
  • 0 Likes

Resolved! Help With Custom Datafield or Vulnerability

I have a Snort rule for a specific network activity I wish to either block or alert on. I would like to translate this into a PAN. Would it be best to do a data field or a vulnerability?alert tcp any any -> any any (content:"|6E|"; depth: 1; content:"|36 36 36 58 36 36 36|"; offset: 3; depth: 7; msg: "Beacon C2"; sid: 1000000001; rev:0)

SDorsey by • L4 Transporter
  • 3682 Views
  • 5 replies
  • 0 Likes

Use VM-100 With Could Provider - MAC Issues

We are trying to set up a VM-100 as the entry point to a virtual data center. We have run into an issue with the MAC addresses on the VM device not matching the MAC addresses on the Palo interfaces. We appear to be stuck at this point. Apparently it is not possible to change the MAC addresses inside the Palo. We approached the cloud provider abo...

khansen by • Not applicable
  • 4160 Views
  • 4 replies
  • 0 Likes

API test url category

I want to use the API to query URL (Brightcloud) categorisation. This is the command in the CLI:pan1(active)> test url theguardian.comtheguardian.com news-and-media (Base db)running the same check via the API browser:https://x.x.x.x/api/?REST_API_TOKEN=250290343&type=op&cmd=<test><url>theguardian.com</url></test&...

Resolved! Public IPv6 DHCP Support

Since many ISPs are adding support for IPv6, I wanted to know if PAN firewalls support receiving an IPv6 via DHCP from the ISP? When I go to IPv6 on the interface, I don't see a DHCP or PPPoE option. It appears one can only set a static address ?

SDorsey by • L4 Transporter
  • 4128 Views
  • 2 replies
  • 0 Likes

User IP-user-mapping incorrect

(PA3000 series FW running 6.0.2) Getting users being blocked by the captive portal from a local service account running on their machine.. only way around it is to disable the service and/or account and then flush the user to ip mapping cache. Any way to eliminate this???? It has been added to the "ignore list" text file on the server running ...

rrau by • L3 Networker
  • 8189 Views
  • 14 replies
  • 0 Likes
  • 24429 Posts
  • 125 Subscriptions
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