General Topics

SYSTEM ALERT : high : HA Group 1: ** version does not match

Hi Friends,I wanted your help in solving this persiting issue.I have a PA4020 in HA mode which is configured in Active-Passive mode. From last few days i am getting the below errorSYSTEM ALERT : high : HA Group 1: Anti-Virus version does not matchSYSTEM ALERT : high : HA Group 1: URL Database version does not matchthe extracts of the logs is att...

Does PA firewall really support 6in4 tunnel?

I have a free 6in4 tunnel from Hurricane Electric. The tunnel profile inucludes IPv6 Tunnel Endpoints, Routed IPv6 Prefixes and Anycasted IPv6 Caching Nameserver. I used these information to configure a Juniper SSG firewall and it works. I was told by Technical Support Engineer that PA does support 6in4 and it is termed as NAT64. However it need...

Resolved! Unable to Perform Debug Flow

Hello, have a PAN-5050 running 4.1.13, where I am trying to debug flow on. Followed the steps necessary to turn on flow debugging but I am not seeing anything log to either of the dataplane pan_packet logs files. I've confirmed the settings are in place on both data planes but nothing is logged. Anyone know of any issues with flow debugging on...

Resolved! Forward Trust Certificate

Hi,In my office environment, we have an internal certificate that we have been using prior to installing PAN device. Lately after installing PAN, our office staff are always getting certificate warnings whenever they visit a SSL enabled website. I read in the PAN documents that a self-signed certificate generated by PAN firewall will eliminate t...

Maximum PAN-OS in Signature Update

Hi All,I see in Release Note application update in Dynamic Updates or email like this :There is a maximum PAN-OS version in Conficker.Why some threat have limitation in PAN-OS ?Please advice.Thanks.Regards,MG

Is config saved at a flash memory?

Hi.I saw PAN-OS 5.0 Administorator Guide.P37 bellow------Revert to last saved config Restores the last saved candidate configuration from flash memory. The currentcandidate configuration is overwritten. An error occurs if the candidateconfiguration has not been saved.------I recognized it as config being saved at a hard disk.Actually is config s...

Resolved! Ignoring control flags

Is it possible to ignore tcp control flags in the Palo Alto?I have a client where several nodes talk back to a server through the PAN. The nodes will send a FIN packet so the PAN will drop the session.. however, the vendor requires the session to stay up. In the ASA world, there is an option to -ignore control flags-.

gotoassist application recognition

Is anyone else having issues with PA not recognizing gotoassist very well ?Citrix documentation expects you to open tons of DNS addresses and/or IP ranges, but I'm a bit wary of opening ALL traffic on ports 80 and 443 to these (most IP ranges are on Amazon btw) since we're heavily relying on application identification.

Response Page using HTTP

Hi,We are working on custom response pages for all our devices but wanted to know if it was possible to deliver then using HTTP instead of HTTPS as the default ones currelty come via HTTPS and users have to accept the invalid certificate. We have valid certificates on the devices for management but are using transparent interception not re-direc...

Resolved! Can the GlobalProtect Portal be disabled?

I would like to disable the GlobalProtect portal. We would like to control the deployment and installation of the GP client with other tools, and not have this outside logon page availabe to the world, but I still want to be able use the GP Client. Can the portal be disabled without affecting the client, if so how is it done? The seaches I have ...

vWire Fails in BGP

Hi,We have a deployment of Palo Alto in vWire mode. But after it was setup, bgp is no longer functioning. I already created an allow all policy but it didn't work as well. Any advise that can help me to make this work?Thanks,Rex

Resolved! The java.tomdep worm ?

Hi,symantec announce a worm named java.tomdep,Ref link :http://www.symantec.com/security_response/writeup.jsp?docid=2013-111815-1359-99Can Paloalto with Threat Prevention can stop this threat ? Regards

Hey guys have any of you ever come across this issue:

I was looking at some logs and noticed data displayed in the screenshot below. There are several things highly questionable about the data displayed here:- The Start Time is in 2031, and the receive time is 2013.- Bytes Received is about 2 exabytes (we have a large SAN, but not that large)- Application is listed as web-browsing on UDP port 53Is...

Today I had 2 cases opened for the same problem 179616 and179728

I would like to have further discussion on this it seems that we now have a very broad policy at the top of our blocking list which contradicts the first rule of firewalls.

Resolved! Populating Panorama from an existing firewall.

We have a lab PA2050 that I have tweaked to exactly where I want it to be. We are now trying to add it to a lab Panorama and I would like to populate Panorama with all of the policies and objects from the lab 2050. I exported the running config to an xml and imported it to the Panorama instance and just changed the server information (IP, gatewa...

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SYSTEM ALERT : high : HA Group 1: ** version does not match