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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! pdf summary report

I am having trouble finding how I would run a pdf summary report for a specific time period. If you click the summary report and then the date it generates for that day.Am I able to do this for the previous month?Thanks

haigroup by • L1 Bithead
  • 3477 Views
  • 3 replies
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Resolved! Using Regex search in Monitor Tab

I want to make a search string with regular expression in Monitor tab --> TrafficLike that ( addr.src in (192.168.*?) ).If I have any miss syntax, please help me.Any document for Regular expression for searching in pan, please show me

Resolved! How to setup SSO on a Microsoft Surface PRO

Hi,We're using GlobalProtect client on many workstations. GP Agent is configured in SSO mode. This work flawlessly on Windows XP, 7, and some Windows 8 Pro PCs and tablets.I just got a brand new Microsoft Surface Pro running Windows 8 Pro 64 bits. For some reason, SSO won't work with this tablet. It looks like credentials are not sent to the GP ...

PatrickD by • L1 Bithead
  • 4555 Views
  • 4 replies
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I'm having a problem with Canon printers communicating with an external IP (Canon site).

I'm having a problem with Canon printers communicating with an external IP (Canon site). They are trying to communicate to a particular IP on port 443 (simple, right?) but they aren't contacting the destination. I checked my Palo monitor and didn't see anything wrong but I thought I'd create fresh rules just for these printers. So, I've setup...

Resolved! Using Virtual Router

Hi all,Having a paloalto with multiple VR and subnet overlapping ( having multiple interfaces / Sub witth same subnet).EX: Int1 - IP: 10.1.1.1/24 - VR1 Int2 - IP: 10.1.1.1/24 - VR2 .....It works but does anybody knoes how: For management services, specify one VR or another. You can choose per IP but not per VR / Interface ? F...

VinceM by • L5 Sessionator
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  • 9 replies
  • 0 Likes

How to disable the use of SSL compression on HTTP-TLS interfaces on the device.

Dear All,Please help me on this issue. The IT Security Audit team has scanned the PaloAlto Firewall PA-2050 and they found this vulnerability:*********************************************************************************************************62565 (1) - TLS CRIME VulnerabilitySynopsis:The remote service has a configuration that may make it ...

Resolved! Monitoring VPN tunnel by email

Hi all,Is there an effective way to send an email alert if a VPN tunnel is down? I checked several places in the web admin UI but could not find a good way to configure it.Thanks!PM

Securing IPSec VPN tunnel

Recently we are planning to roll out potentially hundreds of IPSEC VPN tunnels at our customer locations to access our own remote devices securely over the Internet. However, we don't have good control of physical access to these remote VPN devices managed by us and I don't want unauthorized access to our trusted network (in separate security zo...

Resolved! LDAP Server failover

Hello there.I configured two ldap server in one server profile like below, but it was failed to authenticate from second ldap server when first ldap server had gone down.When configure two ldap server in one server profile, how does failover work?Thank you.

namok77 by • Not applicable
  • 5518 Views
  • 4 replies
  • 1 Likes

Weird thing custom report

Hi there,One of my custom reports is Top Users Last Month. The report gives 500 top users sorted by bytes. It worked just fine every month for almost a year now. For the last month (november 2013.) there is one user with over 2.6 milion terabytes of total data. Something strange happened when PA calculated total bytes which resulted in this enor...

marjan by • Not applicable
  • 2285 Views
  • 2 replies
  • 0 Likes

How to monitor and alert on sessions

HI,I was wondering if anyone has done session monitoring on the network and management interfaces and then alerted as of when a threshold was breached?I would like to do this for TCP and udp sessionsIf you have what network monitoring solution did you use?

Ash_uow by • Not applicable
  • 4487 Views
  • 1 replies
  • 0 Likes

Resolved! Blocking images with EXIF data

I have a customer that wants to block outbound images that have EXIF data (gps coordinates). Can this be accomplished with a customer app-id doing a pattern match perhaps?

What mean is 'no destination zone from forwarding' on global counters?

Hello,I failed to install FWs to custom.The FW was L3 mode with two interface(untrust , trust).When I installed inline, from untrust traffic did not go through to trust.Destination IP was just trust zone. In addition, FW did not have nat , vpn and protection configurations and security police was allow.At that time, I found out strange traffic l...

Captive Portal - NTLM without webform

Hi,I have PA 5020 running PAN OS 5.0.5, I've got user identification working fine using an agent, however when users transition between the wired and wireless networks sometimes they lose internet access momentarily as the agent hasn't picked up a logon event yet for that network. I can resolve this issue by enabling Captive Portal and NTLM auth...

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