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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4129 Views
  • 0 replies
  • 0 Likes

what is the concept of DNS-proxy?

Hi all.I’d like to configure and know DNS proxy. Domo customer wants to configure DNS proxy. So I was read a PA 4.0 administration guide but I can’t understand completely. What concept does DNS-proxy has?? is it mapped between internal DNS and external DNS?If I will make a DNS-proxy rule, is it possible to connect internet with internal DNS serv...

willstech by • L3 Networker
  • 5677 Views
  • 4 replies
  • 0 Likes

Reset to factory

I had to reset to factory, now I am prompted for a (PA-HDF Login), I have tried the normal admin/admin but it does not work. Any suggestions?

cbecker7 by • Not applicable
  • 5603 Views
  • 4 replies
  • 0 Likes

User enumeration error

2011 07 13 06:09:26, PAN_AGENT_GET_NEW_IP: Number of IPs received from device (192.168.255.220): 12011 07 13 06:09:26, QueryIP 192.168.6.2 (_unknown_) done2011 07 13 06:09:26, Sending 1 IP(s) to device (192.168.255.220)2011 07 13 06:09:26, [1] 192.168.6.2 : _unknown_ to device (192.168.255.220)2011 07 13 06:09:46, User enumeration error for 19...

Lacking Logs from FTP Log Server

Hi all,I configured Schedule Log Export to sent Traffic Log events to FTP server. I found that Log Traffic Events can received full log from PAN some day, and lacked to received some day. (Lack means can receive traffic logs from PAN but cannot get all of them, just can get some period in a day.Are there anyone found this issued like me before.

Regular expressions in URL filtering

Any chance there will be support for regular expressions in URL block/allow lists and custom URL groups? It is annoying to have to enter both a base domain name and the domain name with "*." to completely allow/deny a domain.It would be much preferred if I could put a single line that covered both "exampledomain.com" and "www.exampledomain.com" ...

DHCP Garbage Collection - or lack thereof?

I may have misunderstood the PAN tech support rep, but I believe he told me about an hour ago that there is no garbage collection routine on expired DHCP leases in PanOS. First of all, did I misunderstand the rep, and if not, how are you handling cleanup of expired DHCP leases? Are you going out and clearing the dhcp leases periodically my manua...

bporter62 by • Not applicable
  • 2780 Views
  • 2 replies
  • 0 Likes

Error in data download: /opt/pancfg/session/pan/csv/0052551788358449.csv not present

Hello to everyone, I hope someone could help me.When I generate PDF Reports by User-Activity I receive a .CSV File instead of a PDF File with the following line in the file. Error in data download: /opt/pancfg/session/pan/csv/0052551788358449.csv not presentDo someone know why is this happening?Thank you for your help.

Business by • Not applicable
  • 2521 Views
  • 2 replies
  • 0 Likes

Resolved! google applications versus localization

Hey guys,I have a theoretical question regarding a issue i had today.A user called and said that google-translate was blocked. I couldn't understand that, since i knew that we've allowed that.I went to http://translate.google.com and sure enough, "Application Blocked".I went to the monitor tab on the firewall web interface and set a filter for g...

question of user-id with not joined active-directory clients

Hello all.Customer has an Active-Directory. But clients are not joined Active-directory. Is it possible to configure User-ID with not joined active-directory clients at the Active-Driectory enviroment??In other words, i don't want to configure user-id with RADIUS, eDirectory, Terminal Services and etc.Thanks,Eugene.

willstech by • L3 Networker
  • 3218 Views
  • 1 replies
  • 0 Likes

Not-configured message appear on the Interface

Daer Sir,When users compalined there was no browsing, I check the pan-agent status from the cli and came to know that there was no pan agents in the firewall.After that When I check the interfacces, all interfacce were green lighly without a bright green. (Please refer the attcahed doc)and also I saw some messgaes in the log and those are mentii...

Asanka by • L2 Linker
  • 2695 Views
  • 1 replies
  • 0 Likes

Correlate VPN User to IP

Is there currently an easy way to Correlate a VPN user in trafic logs with the IP the user authenticated from?For now I am having to view the traffic in the Traffic log note the user then goto the System logs and correlate the date / time of the VPN login go see the IP they authenticated from.-Michael

Internet to Shared Gateway

Has anyone used a Shared Gateway for inbound connectivity? For example, if one wanted to host both an "Internet Surfing" Vsys for people to use for outbound Internet traffic and a separate vsys for a DMZ style setup, where users from the Internet would initiate connections into an environment. My real question lies in a scenario where you would ...

admin password not reset to default

Hi all, brand new user. Thrashing around on a new 2050 in test\learning mode. Thru maintenance mode reset system to factory defaults. 3.1.4. The admin\admin id\pw doesn't work. My old passwords don't work either. Anyone know of a admin password that it may be set to? Thanks for any light.

johnpc by • L0 Member
  • 4670 Views
  • 2 replies
  • 0 Likes

Resolved! ACC Risk Factor

Hi,i would like to know how the ACC Risk Factor is calculated?Best regardsNicolas

nmarchal by • Not applicable
  • 3977 Views
  • 2 replies
  • 0 Likes
  • 24336 Posts
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