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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4131 Views
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Newbie: VPN on PanOS 10

Hi everyone, This is probably trivial, but I am fairly new to this so bear with me:I would like to set up the PA firewall as a VPN server for users to connect to (ideally, using only the built-in windows client). After authentication they should have access to a couple of servers connected to a single network port on the firewall, but they shoul...

PANOS 9.1 know issue PAN-83610 network processor

PAN-83610In rare cases, a PA-5200 Series firewall (with an FE100 network processor) that has session offload enabled (default) incorrectly resets the UDP checksum of outgoing UDP packets.Workaround: In PAN-OS 8.0.6 and later releases, you can persistently disable session offload for only UDP traffic using the set session udp-off load no CLI comm...

VLim by • L2 Linker
  • 4187 Views
  • 1 replies
  • 1 Likes

Maintenance mode

When we try to access maintenance mode keeping "M" press the device just stop booting and nothing appears on console. Then if I press the M after some seconds just normal boot. We also try typing "maint" but no luck

v-ealva by • L0 Member
  • 3352 Views
  • 2 replies
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VWire Radius (NPS) via Mgmt

Happy 2022 ! We've just setup VWires for our branches firewalls (A/A Layer 2), no ip address on any interfaces except :- Mgmt (routable and managed by Panorama)- HA1-3 (non-routable address) Most of the device management (SNMP, NTP and etc via Mgmt IP) works fine except for Radius authentication, we did some troubleshooting :- tested on the fir...

annielee by • L2 Linker
  • 3186 Views
  • 4 replies
  • 1 Likes

Downgrade from 9.1.12.h3 version to 9.1.9

Hi All, I have decided to upgrade my Palo Alto 850 from version 9.1.9 to 9.1.12.h3 but after the secondary Palo Alto upgrade facing an issue where interface are not getting up so my team decided to roll back to version 9.1.9. Should my configuration completely wiped out if i downgrade my device ? or if no then what are the precaution i have to t...

PANOS 8.0.x restart IPSEC tunnels from GUI

Dear all, we found out that we are not able to restart VPN tunnels in PANOS 8.0.x from GUI because its grayed out and it is an expected behavior as you can see the message "Restart disabled because OK". The conclusion is that on version 8.0.x it's not possible anymore to restart the tunnel from GUI if the tunnel is up and running, but you can st...

Rboehme by • L2 Linker
  • 5652 Views
  • 3 replies
  • 0 Likes

Remote backup issue

I am trying to backup the config from a remote backup server. The backup file is generating but no config showing in the file. Instead when I open the xml file, I can see this " <?xml version="1.0"?> -<response code="403" status="error"> -<result> <msg>Type [export] not authorized for user role.</msg> " The st...

Kerberos SSO for Captive Portal

Been working through options for gathering userID data on non-domain-joined machines lately, so here's another complete option using Kerberos (krb) SSO. Create a user in AD (my example, username: krb.palo), check the boxes for:User cannot change passwordPassword never expiresThis account supports Kerberos AES 256 bit encryptionNOTE: this account...

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jbworley by • L1 Bithead
  • 5608 Views
  • 1 replies
  • 5 Likes

Resolved! Best practice to write an application based policy whith some ports different from standard

Hello,I would need to write a policy to allow Oracle connection on specific servers.Unfortunately I have some Oracle instances that don't use the standard TCP 1521 port.How can I handle this problem writing just one rules that matches all my destination Oracle servers even if there are different port used? Thanks for your reccomendations Regards

MGatti by • L1 Bithead
  • 3586 Views
  • 2 replies
  • 0 Likes

Resolved! user-id not mapping

Hello community, I'm facing an issue with user-id agentless. i did the following configurations Create LDAP Server Profile LDAP/Group Mappings configured on FW User-ID Group Mapping Settings. server monotoring is connected Include network set User ID on the source Zone enabled account service on AD with the differents rights : events log read...

Resolved! about session offload

Hello the purpose is to minimze the cpu consomption but in wich way ?how the offload work exactly?thank's

Gregoux by • L4 Transporter
  • 21906 Views
  • 7 replies
  • 0 Likes

Resolved! Log collector drive bays question

Hey all,I need to replace a disk on a Palo Alto M600 log collector There are no disk labels on the device. Could anybody here confirm which bays are A1/A2 and B1/B2? I've attached a photo. I'm guessing A1 starts the top left but I' not sure. #m600

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Modo2016 by • L1 Bithead
  • 3164 Views
  • 3 replies
  • 0 Likes

Resolved! Missing PANGPS Virtual Ethernet Adapter

When launching Global Protect for the first time, the computer will prompt for the portal to connect to. The portal information will be enter and when hitting connect it will only display "Connecting...". It will not get to the username and password login screen. While working on the computer, it was identified that the PANGPS Virtual Ethernet A...

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