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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Captive Portal HTTPS SSL decrypt

Captive Portal HTTPS decrypt Dear all: Very good afternoon, I have the following doubts and concerns:-Is it mandatory to configure SSL Decrypt ( I understand that yes, please confirm, it is for the point that when they enter a HTTPS site, it displays the captive portal in HTTPS ). Thinking to avoid having to manually pass and distribute the cert...

Metgatz by • L4 Transporter
  • 3840 Views
  • 2 replies
  • 0 Likes

server hello message dropped at firewall

We are facing currently this issue with a DC firewall. The following is the environmentEnduserPC-> DC Firewall (PAN) -> f5 Load Balancer-> Web Servers All these days the users were able to login to the web services without any hassles. For the last 2 days, we found that the users are not able to access the application properly. f5 load ...

file saving issue through global protect

I'm facing issue at the time MS-Office files saving when global protect is connected.Logs showing temp file (.rels ) .When we excluded temp file file blocking profile, after that its start to saving file.But for long time we cant exclude temp file from blocking profile.So please suggest how to resolve this issue.model:-3020os:-9.0.9-h1app versio...

SurajN by • L2 Linker
  • 2807 Views
  • 1 replies
  • 0 Likes

GP latency with excel add-ins

Hello allanyone faced this latency issue with excel add-ins load, it takes up to 8 minutes to load which is unacceptable from a user perspective.the only workaround i found for now is to install VDIs on premises LAN for users, so they can rdp to and open their excel sheets with add ins and that works fine.any fix exists for GP for this issue ?...

How could I using Global Protect with Google Authenticator?

Greetings everyone,Is there anyone trying Global Protect with Google Authenticator using OTP features?In past, i tried Duo Security for Two-Factor features, that need Proxy Server to connect PA and Microsoft Active Directory with RADIUS authentication protocol.Now i could implement OTP feature using Google Authenticator, but there's no any post ...

VPN on palovm deployed on Azure

Hi Team, We have palovm on azure cloud and we want to create s2s vpn between off-prem palovm which is deployed on azure and on-prem fortigate firewall. I tried to search document publicly but unable to find any resource. So please help me to provide some docs to create the same. For your reference : regards,Shiv

ShivShankarBhagat_0-1630091402932.png

User-ID ignored user list not being respected

Hello,We leverage a deployment software at our organization and when a computer is having software deployed or is being scanned for inventory by this software a service account does a network logon to create a temp service to run the process. This process generates a logon event on our domain controllers and maps the IP of the device being scann...

why firewall drop server hello message

network flow Lan Network -->Firewall A----->switch -->-Firewall B ---->Internet-------->Database server We are facing issue to connect database server from our lan network.We took packet capture on Firewall A and firewall B .When we initiate traffic from LAN network to database server:Firewall B ; We are getting client Hello and s...

bit_byte by • L2 Linker
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  • 5 replies
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allow website with non standard port

i have to allow a specific website with non standard port , but already have policy allowed "any" services . still the cannot open the page and incomplete app type in the traffic

amna02rs by • L0 Member
  • 2569 Views
  • 2 replies
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Firewall integration

Hello,There was a question about integrating a firewall with third-party sandboxes to send files for review, such as cuckoosandbox or checkpoint, is there such an opportunity and where can I find documentation or information about similar experiences?they say asianpussy is the tastiest and most beautiful sounding. you can check it out by looking...

nirucise by • L0 Member
  • 2013 Views
  • 1 replies
  • 0 Likes

EDL blocking URL

We have a feed for ELD in Palo Alto. We realised that we add this URL (https://unrealengine.com) this web is been blocked properly, but not "https://unrealengine.com/en-US/donwload.For example, www.unrealengine.com. The URL part does not block the URI part either, only if you add it as a domain (without the URI part), it blocks effectively. it c...

BigPalo by • L4 Transporter
  • 3978 Views
  • 3 replies
  • 0 Likes

Resolved! User authentication - Global Protect

HI.I'm pre-staging a couple of PA2020's (active/passive), and am having an issue with getting authentication via AD working for Global Protect through Active Directory.As far as I can tell, the LDAP configuration is correct - the firewall connects to the agent, and gets a list of users from the groups I have configured to be allowed - but every ...

darren_g by • L4 Transporter
  • 35770 Views
  • 12 replies
  • 0 Likes

Resolved! Global Protect client disconnects every 5 minutes for 1 minute

GP client disconnects from VPN every 5 minutes for about 60 seconds.During the disconnection the is no connectivity to internal resources (Chenking pings for example). Internet connectivity is OK during the disconnection.The issue is related to internet connection (User / Laptop works fine on another location.)After 60 seconds the client detect...

ET by • L3 Networker
  • 17015 Views
  • 3 replies
  • 0 Likes
  • 24376 Posts
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