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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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GlobalProtect Problem IOS 12.3.1

Hello, Recently some of my Iphone / Ipad devices running on IOS 12.3.1 can no longer connect via GlobalProtect (AppleStore Version: 5.0.7). On the other hand this same account works on a Win10 computer. Do you have an idea of ​​the problem met? PAN firmware: 8.1.9 Error message: Could not connect to gateway. Please contact your IT administrator....

FlorianP by • L1 Bithead
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Global Protect PAN-OS 8.0 IP pools

Hi all , What is the workaround when you want to assign same IP pool but different access routes to groups or users on the same gateway ? So let's say that on the gateway I have 2 or more groups like Group1 and Group2 but I have one IP pool to assign IPs when they are connected but in Group2 I want split tunnel and define specific access routes...

DNS issues

Hi All, hoping someone could possibly shed some light on what I maybe missing in the configuration...Im going out of my mind looking at this as I just cant see it, ill try to keep it short.... I recently replaced our offsite meeting room location Juniper SRX with a PA-220:PPPoe Setup with VDSL modemVPN tunnel back to main office Meraki AP to pr...

Resolved! PA-500 Very Slow Boot Speed

I rebooted to upgrade my OSBut it took 2-3 hours to boot up.It took nearly 2 hours for auto-commit to complete.After a factory reset, it recovered normally, but I wonder why it's so slow.Someone please give me an answer.Also, is the only solution a factory reset?

Hyeon by • L0 Member
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Unable to register VM firewall from the support website

Hi all,I finally register my account on the support.paloaltonetworks.com website using my credentials from AWS pays as you account. In the other side, I have got a home lab installed with palo alto firewall ESX VM Series.I would like to register my ESX VM firewall on my support account to download the trial licenses for my home lab practices, u...

bngala5 by • L0 Member
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Resolved! GlobalProtect HIPS

Apologies for new guy question.I've been asked to set up GlobalProtect VPN with MFA and a HIPS check. For example if there isn't a particular brand of AV the client is rejected. My question (well, one of my thousand) is I don't understand how HIPS ties to the GlobalProtect connection. I don't see anywhere in the setup where it says, "Use this...

Shawverr by • L3 Networker
  • 5166 Views
  • 4 replies
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Critical error on PA 5000 series running 8.0.12 IOS

Guys, have 2 PA in HA activs-passive mode, couple of days back Active PA was displaying a notification as"A critical error has been detected preventing proper boot up of the device.The system is in maintenance mode"We rebooted and reconfigured with all HA configs and integrated into HA pair again.This week i see the same ERROR on our other devic...

Issue with Gprotect and Azure AIP

We are launching the Microsoft AIP (Azure Information Protection) solution to encrypt documents, etc. The point is that this is working from the office, but when we are with Globalprotect (with the tunnel up) the PC is hung (not only when trying to encrypt an email or a Word document, but simply by going to Outlook and put us on an already prote...

BigPalo by • L4 Transporter
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  • 1 replies
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Resolved! Runing Windows 10 Defender in tandem with Traps

Hello Palo Community! How can I run Windows Defender on a Windows 10 machine with Traps?I observed Windows Defender was automatically disabled when Traps was installedHow can the both runing?Thank you for your help

Resolved! Home lab - Setup with Google Fiber

Hello All, Has any setup a home lab with a google fiber box and a PA-220 ? From what I have gather so far. the Google box is not able to do bridge mode and they require the Gooble Fiber box to be in the line in order to receive service. I was thinking I could just port forward all ports to the interface the PA would connect to, but I do not know...

sami-su by • L1 Bithead
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Palo alto website issue - Virtual wire

HI Guys, Customer has deployed Palo alto firewall in virtual wire mode between Cisco Meraki Gateway and Cisco meraki coreswitch. We are seeing a issue where the website is not loading in first attempt. For example if we are seeing visiting website XYZ.com for first time in network it shows an error "This Site can't be reached the connection was ...

SSL\TLS Profile deployment via Panorama

We have a Panorama running 8.1.9 and were looking to utlize almost every setting possible in Panorama to deploy to our managed firewalls. One of the settings we are looking to standardize on is the SSL\TLS profile. I see you can set this via Panorama but it requires you specify a certificate. Does this feature deploy the actual certificate or j...

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