Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
07-03-2023 10:42 AM
So twice now in the span of only a week it looks like we have to RMA an ION3000 and ION2000 device after the site lost power due to local Storms. After power was restored our ION's can't connect to the SD-WAN cloud, I can't access the devices remotely and I can't pass any traffic on the devices. Basically the ION turns into a brick. We replaced one of the 3000's and it looks like we have to replace the 2000 next. Has anyone had any work around to get these devices back online? Palo Support is sooo bad, I can't even get the RMA process started in a timely fashion and I need to get these sites back up and running, so we are just physically replacing the devices out of pocket.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
