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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Resolved! Disconnect GlobalProtect user not working via API.

I am trying to disconnect a global protect user on our gateway via the API. I have tested using the API browser and via a CURL command, but no matter what syntax or variation of the username I use, I get the message Remote-VPN-Gateway-N joe.bloggs Invalid user name. Below is the syntax I am using with the XML API based on the documentation. Am I...

Jamesy by • L2 Linker
  • 7479 Views
  • 5 replies
  • 0 Likes

Unable to connect to the Global Protect on new Windows 10 build.

Hi All, A client has run into a strange intermittent issue with GP clients not connecting correctly on a new build of a Windows 10 laptop. The issue also randomly happens on some existing domain machines. Basically, the GP client doesn't connect the first time when logging in with a domain account and a registry key needs to edited and / or the...

Ben-Price by • L4 Transporter
  • 6747 Views
  • 2 replies
  • 0 Likes

LSVPN redundant portal

I am setting up a lspvpn solution to replace a current site to site configuration between our main site and 30 home firewalls. Currently I have Portal A sending traffic to Gateway A and Gateway B. I want to setup a redundant portal so Portal B sends traffic to Gateway A and GatewayB as well. Is this possible? I can get the portal connection ...

mmercald by • L1 Bithead
  • 663 Views
  • 0 replies
  • 0 Likes

Resolved! Radius Auth VIA management?

Greetings, i have a GP portal and Gateway configured for radius auth in vr2 with just connected and a default route. vr1 has the routes to the radius server. my question is, can i send the auth requests via the management port? thanks

tcsmithh by • L1 Bithead
  • 2750 Views
  • 3 replies
  • 0 Likes

Resolved! Global Protect Split tunnel dns resoleving problems in MacOS configured with Private Relay

hey, i recently got an issue with a user that got a new MacOs laptop that had an issue with connecting to internal resources, looks like Chrome and Ping and also other client application would not work because the dns is not resolved. there is an Apple feature called "Private Relay" it basically acts like a "vpn" that routes traffic through s...

DorMarcovitch_0-1723010525131.png

Unable to connect to GlobalProtect when using a computer via Microsoft's Remote Desktop

I am unable to connect to any VPN on GlobalProtect when using a computer via Microsoft's Remote Desktop. If I restart the remote computer or "Repair GlobalProtect" in the setup wizard (see picture) it will connect. However, if I close the remote desktop, the next time I remote in, the VPN will be disconnected and I will not be able to connect a...

CyberT by • L0 Member
  • 1673 Views
  • 1 replies
  • 0 Likes

Global Protect 6.2 Disconnected state

We are configured Always-On with Internet traffic allowed after the VPN tunnel is established. We are also forcing all user's traffic through the VPN tunnel, (no split tunnel). Randomly but every few days, Global Protect would go into "Disconnected" state after extended Wi-Fi outage, or after laptop waking up from a sleep state. Once the Glob...

Problem Using New Digitally Signed Certificate

Hi All, One of our client has signed and imported a new certificate. It is showing as valid. But when we apply necessary changes to use this certificate and try to connect. It is displaying this error "Connection Failed:Gateway isp2-gw: Could not verify the server certificate of the gateway. If the issue persists, contact your administrato...

Internal host detection not working

Anyone have anything to look at for getting Internal Host Detection to work? I have been tearing my hair out for several days tying to figure out why the GP client will occasionally detect internal, but mostly defaults back to requiring a VPN login. The setup is a new Wifi SSID (with corporate cert login) that is to be an internal network. Our G...

Resolved! Global Protect Google SAML Authentication Failure

Hello Community, We have been working on changing out our local LDAP authentication to google SAML for our globalprotect login on both our gateway and portal. Authentication for the gateway works as intended but the portal auth refuses to complete. A successful handshake between google and the paloalto is made via the certificate and I can log...

Global Protect on Mac OS 14.5

Hello, I downloaded GlobalProtect app on my Macbook with Mac OS 14.5, but after allowing access from privacy and security, the application doesn't work. When I click on it to open the application, nothing happens. I don't have it on my menu bar either. I don't know what to do. Any guidance will be much appreciated

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