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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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global protect agent not connecting after windows imaging with new updates.

Hi Team, We are facing issue with our global protect agent not connecting after windows imaging with new updates. We were suspecting windows KB5018410 to broke this, but this is not installed. The error we are seeing in logs is "client certficate not found". However, correct certficate chain is already present in the machines. It only works when...

Jagdeep1 by • L2 Linker
  • 1403 Views
  • 1 replies
  • 0 Likes

Clientless VPN Decrypt error - 10.2.9-h1

HI Team We are facing an issue where Clientless Portal does not show the login page. Traffic reaches the external firewall we see the connection being allowed but it eventually gets denied with a "DENY - decrypt error". We are using the Go Daddy cert and have ensured the cert chain is complete. The strange part is it works when we use GP C...

Resolved! Global Protect Internal Host detection

Hello, I have configured Global Protect with Portal + External gateway and pre-logon always-on with Enforced Global protect Connection for Network Access. I have enabled Internal Host Detection IPv4. So far this is working great and Global Protect detects if it is in an Internal Network and if it is not it automatically prompts you for authenti...

Can't Access Firewall while Connected to GP

Hi Everyone, We have a working GP setup and our users connect to the VPN without issues. However, when trying to access the firewall via its management IP while connected to the GP, we cannot reach the firewall. Other network resources specified in the access routes are reachable. Here are the troubleshooting steps I conducted: 1. Ping, SSH,...

zedexxx by • L1 Bithead
  • 2324 Views
  • 2 replies
  • 0 Likes

Setting up VPN for MAC access

I have GP set up for Windows, and it works. When I use a Mac to go to the portal, it says it has moved or does not exist anymore. I have not made changes, not sure what has happened or where to go to make sure MAC will work.

mbritt by • L1 Bithead
  • 2260 Views
  • 4 replies
  • 0 Likes

Resolved! Disconnect GlobalProtect user not working via API.

I am trying to disconnect a global protect user on our gateway via the API. I have tested using the API browser and via a CURL command, but no matter what syntax or variation of the username I use, I get the message Remote-VPN-Gateway-N joe.bloggs Invalid user name. Below is the syntax I am using with the XML API based on the documentation. Am I...

Jamesy by • L2 Linker
  • 7620 Views
  • 5 replies
  • 0 Likes

Unable to connect to the Global Protect on new Windows 10 build.

Hi All, A client has run into a strange intermittent issue with GP clients not connecting correctly on a new build of a Windows 10 laptop. The issue also randomly happens on some existing domain machines. Basically, the GP client doesn't connect the first time when logging in with a domain account and a registry key needs to edited and / or the...

Ben-Price by • L4 Transporter
  • 6832 Views
  • 2 replies
  • 0 Likes

LSVPN redundant portal

I am setting up a lspvpn solution to replace a current site to site configuration between our main site and 30 home firewalls. Currently I have Portal A sending traffic to Gateway A and Gateway B. I want to setup a redundant portal so Portal B sends traffic to Gateway A and GatewayB as well. Is this possible? I can get the portal connection ...

mmercald by • L1 Bithead
  • 696 Views
  • 0 replies
  • 0 Likes

Resolved! Radius Auth VIA management?

Greetings, i have a GP portal and Gateway configured for radius auth in vr2 with just connected and a default route. vr1 has the routes to the radius server. my question is, can i send the auth requests via the management port? thanks

tcsmithh by • L1 Bithead
  • 2818 Views
  • 3 replies
  • 0 Likes

Resolved! Global Protect Split tunnel dns resoleving problems in MacOS configured with Private Relay

hey, i recently got an issue with a user that got a new MacOs laptop that had an issue with connecting to internal resources, looks like Chrome and Ping and also other client application would not work because the dns is not resolved. there is an Apple feature called "Private Relay" it basically acts like a "vpn" that routes traffic through s...

DorMarcovitch_0-1723010525131.png

Unable to connect to GlobalProtect when using a computer via Microsoft's Remote Desktop

I am unable to connect to any VPN on GlobalProtect when using a computer via Microsoft's Remote Desktop. If I restart the remote computer or "Repair GlobalProtect" in the setup wizard (see picture) it will connect. However, if I close the remote desktop, the next time I remote in, the VPN will be disconnected and I will not be able to connect a...

CyberT by • L0 Member
  • 1735 Views
  • 1 replies
  • 0 Likes

Global Protect 6.2 Disconnected state

We are configured Always-On with Internet traffic allowed after the VPN tunnel is established. We are also forcing all user's traffic through the VPN tunnel, (no split tunnel). Randomly but every few days, Global Protect would go into "Disconnected" state after extended Wi-Fi outage, or after laptop waking up from a sleep state. Once the Glob...

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