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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Pre-tunnel latency vs Post-tunnel latency GP Logs

Hello,I am looking to understand a new feature of Prisma Access and the GlobalProtect client, which is the reporting of latency. I have read a few articles provide what the feature Is, but I would like to know the difference between pre-tunnel latency and post-tunnel latency. For instance, I see the following in the logs:Pre-tunnel latency: 74ms...

Connect before logon status disconnected

We have setup Connect before logon and was successful creating the VPN connection vioa the network sign-in option and logged into the device the first time, however as soon as they reboot the device the globalprotect staus changes to 'disconnected' and the user cannot re-open the connection and continue to login to the device. Any ideas?

Bishopg1 by • L0 Member
  • 2294 Views
  • 1 replies
  • 0 Likes

Resolved! Difference Between GlobalProtect Portal and GlobalProtect Gateway

Read few of the docs but never understood the difference between the GP Portal and GP GW. Is there any way we can compare this with other vendor products and co-relate it? For example Cisco Anyconnect, Checkpoint Endpoint Security. I wanted to know the actual difference and why few customers configure both Portal and Gateway. Is it really necess...

PC take few attempts to connect to GP

Hi Community, We have few users who complain that it takes few tries to connect to GP 5.2.5.We are running PAN OS 9.1.8 Firewall does not show any logs for failed attempts.why is that?It only shows successfull connection attempt. Below are the logs of from GP agent we are using pre logon then on demand P5188-T16948)Debug(3690): 07/15/21 08:44:0...

Global Protec

We are migrating from Cisco any connect to Global protect. From our cisco any connect all SAP applications from Juniper Pulse VPN are working. However when we connect on Global protect all SAP applications are working except https://sap-portal.juniper.net. The policies are allowed correct and all routes are correct, split tunnels also are set co...

weezy by • L3 Networker
  • 6897 Views
  • 12 replies
  • 0 Likes

GlobalProtect average bandwidth usage per user

Hi, I would like to measure how much bandwidth a vpn user consumes per day on average. Is there a way to do this using built in tools or snmp. I know the ACC monitor tab kan filter out applications used and amount of data transfered but this is not what I am looking for. Any hints tips welcome.

GOMEZZZ by • L2 Linker
  • 3185 Views
  • 1 replies
  • 0 Likes

CPanGPADlg::OnTimer - about refresh configruation

Anyone know what this log indicates in the GP client logs? We are investigating reports of unexpected GP disconnects, and in many cases the disconnect seems to start with this sequence: 15:32:38:033 --Set state to Disconnecting... . . . 15:32:36:375 ----Portal refresh configuration starts----15:32:36:375 msgtype = refresh-configuration15:32:...

Windows Update HIP Check

i saw another user is having pretty much the same problem as me, but her post was over a year ago. was hoping some other users might have had the same problem as me. here's the original post: https://live.paloaltonetworks.com/t5/globalprotect-discussions/hip-check-patch-management/td-p/449066 essentially what we would like to do is.... 1, ch...

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wcoulson by • L0 Member
  • 4297 Views
  • 1 replies
  • 0 Likes

Global Protect - valid certificate client is required

Hi all of a sudden at the beginning of this week, our Global protect clietns have been failing with "valid certificate client is required" the environment is set for machine cert auth (windows adcs) now, to get around this issue we have turned off CRL in the certificate profile, but still at a loss tried the latsst version of gp client check...

Resolved! Global Protect VPN installation on manjaro

Hello,I am a manjaro(arch linux based distro) user, and I need to use this Global Protect VPN for some reason. But I can't install. I am looking for an alternative installation or solution. I installed my own AUR repository and defined versions with openconnect. I provide connection but no access. I can't download the files in the .tgz file from...

merlins by • L0 Member
  • 5315 Views
  • 1 replies
  • 0 Likes

GP clien window size

I have a bit annoing behavior afte add hardware 2FA to GP. Client windows is not scalable and not possible is scroll text in window. In effect I'm not able to chose 2FA method 😞 Only hardware key is working. Is possible to unlock sizing or scrolling of this window? Windows looks like this.

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MarKra by • L1 Bithead
  • 3797 Views
  • 5 replies
  • 0 Likes

Global Protect VPN Client not authenticating to 2012 R2 Domain Controller

We recently installed a new Domain Controller and can't get the Global Protect VPN client LDAP authentication to work. We have tried everything we can think of and would like to know if anyone else has had this issue and could assist with a solution. DC01 - Primary DC which firewall and VPN currently authenticates to. DC02 - Secondary DC which...

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