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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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PAN GP HIP

This is messing up our EDR solution. This program will run cmd.exe and then whoami /groupsC:\Program Files\Palo Alto Networks\GlobalProtect\PanGpHip.exe Whoami as the Local System authority is a bad thing in our EDR world. Is there anyway to change this behaviour?

KInkster by • L0 Member
  • 13437 Views
  • 3 replies
  • 1 Likes

Resolved! GlobalProtect UI with more than 1 account

Hi all, I'm using GlobalProtect 6.0.4.1 under Ubuntu 22.10. I work with two separate organisations, both of whom use GlobalProtect. So each one has a different server that I need to connect to. After I've configured GlobalProtect with one of them, the server is listed in the window next to "Portal:". It looks like I'm unable to change it. ...

rwanwork by • L1 Bithead
  • 3460 Views
  • 4 replies
  • 0 Likes

Resolved! Gateway certificate error when switching to SAML authentication

I am testing changing our authentication for GlobalProtect from AD LDAP on premises servers to using Azure AD saml. I have the authentication working fine at the portal; the system logs show successful authentication. But then I get "Could not verify the server certificate of the gateway." on the client. The GlobalProtect logs on the firewall s...

rbhoward by • L1 Bithead
  • 5089 Views
  • 3 replies
  • 0 Likes

Gobal Protect VPN says that I need to enable automatic Windows Updates on Windows 11

So my company has switched VPN providers. Whenever I connect and launch Global Protect VPN it says "You must enable automatic Windows Updates in order to access the xxxx Network. In addition, all recent patches must be installed to ensure security." In terms of troubleshooting I have manually edited the policy in gpedit and various places within...

spendl16 by • L0 Member
  • 2052 Views
  • 1 replies
  • 0 Likes

Recent Sophos update has broken HIP checks on Global Protect

We have an issue that we have logged a PA TAC case but wanted to stick out a forum post to see if others are having this issue. It seems when the machine upgrades Sophos from 2.20.11 to 2.20.13, we get the following message: "Your AntiVirus is not updated". HIP checks then fail. The only thing changed is the version of Sophos, but the HIP checks...

Resolved! Palo Alto Global Protect Enterprise App in Azure

We are using SAML authentication via The Global Protect Enterprise application in Azure. E everything is functioning as expected except for the logging is incorrect. The user login logs show the OS as Windows 8 when a Windows 10 user logs in. If you go to the details. in the log entry, The =User agent details show the correct PAN GP version and ...

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Carleton by • L3 Networker
  • 3693 Views
  • 3 replies
  • 0 Likes

SAML Authentication for GP Portal and GP GW

Hi All, We are planning to enable SAML(OKTA) authentication for GP Portal and GP GW in our environment. Below are my queries. How to use the Hostnames instead of IP address to connect from the GlobalProtect. Where is the settings to configure a domain instead of IP address. In Cisco Anyconnect we call it as Alias. Not sure what we call in Global...

Resolved! Azure SAML double windows to select account

Hello everyone, We have configured a new set-up for GlobalProtect which use Auzre SAML authentication and Microsoft AuthenticatorIt's all working fine with the exception of this weird behavior: - User connect to the portal with SAML authentication - A window open for the user to select an AD account to use - User select account - New window ...

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EXCHANGE KEY ECDHE insufficient size Global Protect

Hello team, I have an issue with the exchage key ECDHE size with Global protect. Our Qualys scans show that we accept keys of insufficient size in ECDHE.The problem is that on our equipment, we obviously cannot set the size of the keys. When I checked this KB https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000CqSHCA0&am...

Mamoudou by • L2 Linker
  • 2161 Views
  • 2 replies
  • 0 Likes

Resolved! Palo Alto panos-global-protect include port 4443

I have configure a security policy for global protect access. the security policy I added below app-id panos-global-protect panos-web-interface SSL From my traffic log I can see my firewall is allow port 4443 traffic for this security rules. From Application Research Center I search this few port is only allow port 80 and port 443. Why my ...

JiaXiang by • L4 Transporter
  • 4009 Views
  • 1 replies
  • 0 Likes

GP VPN unable to connect on linux

Hi team, I am using GP (build # PanGPLinux-5.2.6-c18 ) on Ubuntu 22.04 LTS. I am unable to connect to VPN and get the following error: Gateway XXXXXXXXXXXX: Could not connect to gateway. The device or feature requires a GlobalProtect subscription license. If the issue persists, contact your administrator. The same credentials work if I t...

Split Tunnel by Domain Name is not working

I've read a few posts on Split Tunnel by Domain Name. But so far I am only able to get specific routes to work and not split tunneling by domain name. My test is ipchicken.comas traffic to it will reveal either my home IP as the source or the corporate public subnet. I added to INCLDE *.ipchicken.com without specifying ports. After establishingt...

palomed by • L3 Networker
  • 8672 Views
  • 3 replies
  • 0 Likes

GlobalProtect Prompting Network Filter on macOS

We're running macOS Ventura clients and deploying GlobalProtect 5.2.12-26 We’ve been deploying GlobalProtect for the last year without profiles, No issues. We made a recent change to do HIP checks on endpoints, like verify Jamf is running before you can connect to VPN. We then added an exclusion for a domain and list of IPs to not go through t...

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