General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

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kiwi by Community Team Member
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HIPmatch IP?

Palo currently emails me the hipmatch alert and includes the internal IP that globalprotect assigned it. How do I get the public IP that the user came from in the hipmatch alert email?

I know I can manually find it via the interface (which shows both

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ulti by L3 Networker
  • 1992 Views
  • 2 replies
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Resolved! Captive Portal logs

Hello

Does anybody know how can I get some logs to check how many times a specific user was authenticated via Captive Portal?

Is it possible ?

Thanks in advance!!!

Resolved! Wildfire cannot test some Word docs - unsupported file type

Greetings all!

I have discovered WF is not able to test some Word docs; it gives the following error:

Unsupported file type: HTML document, ASCII text, with CRLF line terminators


However, I am able to open these Word docs within a VM. They contain malic

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SDorsey by L4 Transporter
  • 7765 Views
  • 4 replies
  • 0 Likes

Resolved! Vulnerability - disable event log

Hi,

I would like to get rid of events created by specific Vulnerability signature. Is this possible somehow?

Thank you for any suggestions!

BR radek

radp by L1 Bithead
  • 3559 Views
  • 1 replies
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Traps and Antivirus

Hi All,

Looking at the Traps solution and wanted to know if the solution allows for a replacement of Antivirus or does it supplement one? I don't really want tot have to support multiple services and agents on all the devices so i was hoping for the f

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bcsgroup by L2 Linker
  • 2718 Views
  • 2 replies
  • 0 Likes

Category explanations

I'm working to identify a few categories and what they mean. I looked in the online help and all it did was list the categories. Is there a document that gives more information about what content filtering categories are for?

Specifically i'm trying

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240GB Raid SSD Upgrade

Hey guys, we are upgrading our PA-5050s drives from a single 120GB SSD to two 240GB SSDs and I was wondering how long this will take? I assume it will be pretty quick since we are installing two identical fresh 240GB drives but I wasn't sure how long

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HA Widget Showing Anti-virus Mismatch

My HA widget on my Active/Passive cluster is showing that the Anti-Virus versions are mismatched but they aren't. Refreshing the widget doesn't help.

The General Information widget  on both 5020s is reporting correctly at version 1555-2030 (05/21/15)

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epeeler by L2 Linker
  • 2758 Views
  • 1 replies
  • 0 Likes

Authentication profiles

I am trying to create different globalprotect access. so I want to give access by security groups. When I search for the Users group in AD to add security groups from that they do not show up  and I don't know why.

jdprovine by L4 Transporter
  • 3180 Views
  • 4 replies
  • 0 Likes

Self destruct check mark for policies and schedules

A feature I would like to see in the future is a check mark to wipe a rule.  Example:  I have to setup rules that are good for a single time for particular users after which the rules is no longer necessary.

It would be a nice option to be able to hav

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BobW by L4 Transporter
  • 3251 Views
  • 2 replies
  • 0 Likes

PAN-DB download: Failed.

Hello

I get this error message from the passive Firewall in HA Mode. I verify in "Service options" that the "management interface" is in use. From CLI I can reach "s0000.urlcloud.paloaltonetworks.com"

ES2PA5050FW02(passive)> ping host s0000.urlcloud.p

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SOC_CSG by L4 Transporter
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  • 6 replies
  • 0 Likes
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