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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! arp timeout

HelloAs written on the manual the arp default timeout is 1800 seconds on paloalto firewallsusername@hostname> show arp ethernet1/1maximum of entries supported : 8192default timeout: 1800 secondstotal ARP entries in table : 0total ARP entries shown : 0status: s - static, c - complete, i - incompleteusername@hostname>Is a way to modify the d...

George by • L1 Bithead
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  • 3 replies
  • 0 Likes

Resolved! This webservice call is only available to Panorama

After upgrading Panorama to 6.1.2, we are receiving the following error "This webservice call is only available to Panorama" when going to Device Deployment, Software. We were planning on remotely deploy 6.1.2 to all of our 200s. We will not be able to do so until this is resolved.Has anyone seen this before?Thanks in advance. Mike

Facing issue in accessing application

Hi Friends, panos hshah hsharma hyadavalli HULK Steven PulukaI am some challenge when i have update the app & Threats. i am not able to accessing application. After Downgrade applications and Threats update its working fine. OS version of Paloalto is 6.0.3 and current App version is 491-2634 and issue faced in version 492-2645.RegardsSatish

Satish by • L4 Transporter
  • 5165 Views
  • 6 replies
  • 0 Likes

Changing accounts

Has anyone in the community had to change companies? I will be leaving my current company this week and will no longer have access to that email. Has anyone been able to change their account or have you had to start new?

Dz3015 by • L4 Transporter
  • 2625 Views
  • 1 replies
  • 0 Likes

E-mail Alerts and Reports Generated from PAN-OS

Hi Friends,I have some confusion for E-mail Alerts and Reports Generated from PAN-OS. i am using mail for SSMTP port 465 or 587. i am not able to find out where i can configure the port. when i am trying to send test email but Unable to Send Email . please suggest.RegardsSatish

Satish by • L4 Transporter
  • 4794 Views
  • 4 replies
  • 0 Likes

how to configure wildfire to block a malicious file?

i used PA3020 and software version 6.0.0, wildfire version is 26818-33137i configured wildfire action to block in antivirus profile and apply to security policy already.but, when i test to download a malicious files. the action is alert and i can download this file. why?i don't know, what is wrong in my configure and i want to know, how to confi...

PDF Footer logo dimensions

The recommended PDF Footer dimensions are 182 x 154 per the GUI but when I put a logo in matching those exact dimensions, it compresses it vertically. Are these recommendations wrong? If so, what are the actual dimensions for the PDF Footer?Thanks.

Dz3015 by • L4 Transporter
  • 4779 Views
  • 4 replies
  • 0 Likes

Zero Access question

Hi,I am new to this website, so I apologize if this is in the wrong location.Can someone clarify for me what the ZeroAccess alert in the Palo Alto is triggering upon? How do I review the signature?Thank you for you assistance.

About response page when uploading and downloading.

Hello,I see repose page with file-blocking when downloading on web-browsing.(http get)But I can not see it when uploading on web-browsing.(http post)I see that each two situation receive http 503 code.But this page does not show me.Why does it happen?Thanks,KC Lee

Resolved! MS Update and SSL Decryption

We are having a problem with MS update and SSL decryption. Currently when a windows machine goes out to get its updates it fails. This appears to be because of the SSL decryption. I tested this by excluding one PC from encryption and it worked just fine. So my question is what are other Administrators doing to allow MS Updates to by-pass encrypt...

Mattk by • L2 Linker
  • 19705 Views
  • 12 replies
  • 0 Likes

Please help me about sslmgr error !!!

I have configure LSVPN that is kind of SSL VPN via GlobalProtect . I have One HeadQuater and fews Branchs connecto to HQ via VPN with GlobalProtect. Both Headquarter and Branch have PaloAlto.Each Branch have two ipsec connections to Headquarter. After configuring , i see that only one connection is active , another connection is inactive. I don...

MinhTuan by • L0 Member
  • 8045 Views
  • 4 replies
  • 0 Likes

Resolved! Test Lab equipment

Hi !We're considering buying a new PA NGF for our test LAB,virtual or hardware. Currently we own 5000 seriesWhat will be the most suitable decision? Your advices?Thank you!

Oleksandr by • L3 Networker
  • 5828 Views
  • 4 replies
  • 0 Likes

2 Meg Down

We have approximately 87 FWs in our enterprise. All of our devices appear to be fine except the last 2 that we deployed. Both appear to have bandwidth issues out to the ISP that is affecting all traffic. One is a 200 the other a 500. If we remove the FW and plug directly into the ISP connection we have closer to what we believe should be the...

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