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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! scheduled app-update does not download according to schedule

hi,am facing a weird issue my app+threat update did not update since 489-2600, nothing changed connectivity exist i tried manually to download from the gui it worked perfectly, even yesterday update is been missed for some reason.although the logs show it contaced the updates.paloaltonetworks.com with no issue but still not downloaded.any hint o...

Palo Alto BotNet Reports

Hi!I've got a question about BotNet reports available on Palo Alto firewalls. Maybe someone has an experience on how accurate they are, what logic they are using and how to better tune them to display more precise information?At this point I have all default settings configured. But I have noticed that some of the web sites categorized by Palo A...

IPSEC Phase-1 fails as initiator but not as responder

Hello support community,I'm using a PAN 3020 A/P cluster on the perimeter running 6.0.9. At all of my remote sites I have a cisco ASA that uses IPSEC tunnels to connect back to the main network. The IPSEC tunnel configuration (IKE phase 1, IKE phase 2, and peer IDs) are consistent across my remote sites (best to my knowledge). Out of my 8 IPS...

dan731028 by • L3 Networker
  • 9710 Views
  • 2 replies
  • 0 Likes

Config Backups Explained

Is a KB article out there that explains what each type of config export is and what is included? Looking through our Palo Altos I can see these 6 different config exports...Named Configuration SnapshotCandidate ConfigurationConfiguration VersionDevice State(Panorama)Scheduled Config Export(Panorama)Panorama and Devices Config Bundle

jambulo by • L4 Transporter
  • 14194 Views
  • 7 replies
  • 0 Likes

Antivirus Decoder Action

I feel silly asking this - wouldn't you want a deny on any decoder where a virus is detected rather than allowing the traffic and just throwing an alert?

GlobalProtect with "Vodafone Mobile Connect"

Hey there,my colleagues are not able to connect via the HSPA USB Stick "Vodafone Mobile Connect" with our GlobalProtect gateways.I do not see any error-message on the Firewall, only a successful log in but the client disconnect after ~1 second. Also I do not see a useful hint in the log files of the GP-Client.I tried it with a LTE/4G mobile Wifi...

Error synchronizing config because of Certificate

Hi,We have a cluster active/Pasive. We have created a certificate signed by external authority with this config:After creating the certificate we have done a commit and the config failed synchronizing to the passive firewall.¿The certificates pass through HA to the passive firewall or i would have to export this create certificate to the passive...

SOC_CSG by • L4 Transporter
  • 2752 Views
  • 2 replies
  • 0 Likes

Shared Gateway with multiple virtual routers

Hello,I currently have my palo alto setup to use two VSYS ( VSYS1 AND VSYS2) each with its own virtual router.I would like them to use the same interface for outgoing internet traffic which I though I could accomplish with "shared gateways"My problem is:The interface I select to use for the shared gateway configuration does not appear when tryin...

riverj30 by • L0 Member
  • 4804 Views
  • 3 replies
  • 0 Likes

Resolved! How to Clear Disk Space/reduce disk usage

Hi Friends,panos hshah hsharma HULK Steven Puluka panagent Please suggest for the same. i am already check below document and i think, i dont have permission to root access for PAN.https://live.paloaltonetworks.com/docs/DOC-3772https://live.paloaltonetworks.com/message/31894#31894RegardsSatish

Satish by • L4 Transporter
  • 13799 Views
  • 5 replies
  • 0 Likes

TCP Windows scale option

Hi, could someone explain if PanOS is able to consider the filed "TCP Window Scale Option (WSopt)" ( http://www.ietf.org/rfc/rfc1323.txt?number=1323). when tcp asymmetric-path is disabled (drop)?I mean that in my experience the firewall drop the packet as "oow - out of window" even if it not should be dropped if we consider "calculated windows ...

helpdesk by • L1 Bithead
  • 12045 Views
  • 3 replies
  • 0 Likes

How to disable ssl v3 on vpn web page?

scanned the PA webserver we use for our VPN portal with qualys ssl scanner. Got a grade of F. Suggested to disable .... Diffie-Hellman (DH) key exchange512-bit export suitesSsl v2 and v3 how can I go about doing this?

choff123 by • L3 Networker
  • 4461 Views
  • 3 replies
  • 0 Likes

Resolved! PAN-DB categorizing wrong

Hi,We are expecting problems with PAN-DB. Our firewall in URL-Filtering is categorizing www.lavanguardia.com like category malware instead of NEWS.Why is this happening??? how can i recategorize a web in PanDB????any troubleshooting with pandb in the firewall????Atnoher question, we in my license i can see download for panDB???? should i donwloa...

SOC_CSG by • L4 Transporter
  • 6966 Views
  • 6 replies
  • 0 Likes
  • 24452 Posts
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