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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Problem with ssh decryption after SSH server upgrade

After upgrade ssh server to OpenSSH_6.4p1-hpn14v2, OpenSSL 1.0.0j 10 May 2012 I can't connect to this server when using ssh decryption on Palo Alto.Before ssh server upgrade, decryption was working correctly and I could connect and decrypt ssh traffic.When I'm trying to connect from client PC I get response:'Server unexpectly closed network conn...

Custom APP-ID

Hi,I'm trying to create a custom APP-ID for nearmaps.com. However, cannot get the monitoring to identify the traffic. Following is how I created the APP-ID,captured the header information from HTTPFox on Firefox. Refer attached screenshotIm not sure what i'm doing wrong here. Appreciate any response.

Shayan by • L1 Bithead
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  • 1 replies
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Resolved! Log recovery after Panorama downtime

If the Virtual Panorama goes down for a several hours for maintenance and then comes back online will the Panorama reliably request and receive the updates from the individual firewalls logs for the time it was down so that the logs will be complete? What caveat's may be expected.Customer has a Virtual Panorama that collects logs from several fi...

Monitor session end reason

Hello,How to check what was the reason behind session end? I mean it could be RST, FIN or timeout from firewall.Regards,ifpilm

ifpilm by • L1 Bithead
  • 3141 Views
  • 2 replies
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Tunnel Monitor Configuration question

Operation CommitResult FailedDetailsIPSec tunnel #NAME enabled tunnel monitoring while binding to tunnel interface tunnel which has no IP address assigned to it yet.I receive this error when configuring a tunnel monitor to the IPSec tunnel. I'm guessing the actual tunnel interface needs an IP, what what kind of configuration is needed when that ...

rking13 by • L1 Bithead
  • 5289 Views
  • 4 replies
  • 0 Likes

IPSEC Tunnels and HA Failover

Hello, In a scenario with two palo alto firewalls where the active firewall fails over to the passive firewall, if there are IPSEC tunnels established are they suppose to automatically come up on the second firewall when the failover occurs or do we have to initialize them manually? If we wanted them to automatically come up, how would we do so?...

MarkTan by • L2 Linker
  • 5465 Views
  • 3 replies
  • 0 Likes

dynamic address group

Hi,when adding an dynamic address gorup with a lot of criteria(each or criterias not and)is there a way to learn which criteria related to which ip address.when using command " show object dynamic-address-group all" I cannot understand which ip is related to which object.Thanks.

VPN to dynamic (ddns) destination

I have a VPN setup to a destination that using ddns to keep the hostname across IP changes. This works fine as long as the remote end is initiating the tunnel, but it seems the PA cannot be configured to be able to also *initiate* the tunnel:When the remote IKE Gateway is configured to "Peer Type: Static" I could enter an IP address, but since t...

ctr_ts by • L1 Bithead
  • 3996 Views
  • 2 replies
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SFTP Timeout

We are experiencing a timeout across SFTP; while SSH seems to be set to timeout at 120 hours, SFTP transfers are timing out at the 1 hour marker.Is this an expected result? And if so, can we adjust the timeout for SFTP specifically?Thank you.

CalvinR by • Not applicable
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Resolved! Software Upgrade

Hi Everyone - I have a 4050 HA pair (4.0.12), 2050 HA pair (5.0.1) and several 500's (5.0.3). I am looking to upgrade the software on all firewalls but have had issues (typically high CPU and memory issues) with all these versions of code. Can you recommended a stable version of code? Does anyone have a similar set up (with the HA clusters) a...

ROUTING INTER VSYS

Hello ,I need to route users between more than 2 VSYS. do you know if it's possible to route packet between more than 2 VSYS. PACKET IN-> VSYS1 -> VSYS2->VSYS3-> out. What is the limitation for the routing inter VSYSthks for your help!ALex

alle by • L3 Networker
  • 4363 Views
  • 3 replies
  • 0 Likes

User-ID Agent not reconnecting after network outage?

We had a strange issue today.We had a network outage which basically meant that all our DCs that run the User-ID agent were still running, and our PAN was still running, but there was no LAN between the DCs and the management interface on the PAN.The outage was several hours (it's been a "fun" day).Once the network was back, nobody could get to ...

Resolved! Proxy-Arp behavior and NAT's

Hi All,This problem is a little confusing to explain but I will do my best to lay this out. Keep in mind I have changed the IP addresses to keep examples simple.I have a Palo Alto 2020 with a basic configuration. One internet connection and One LAN network behind it.The firewall has a public IP address of 5.5.5.2/24 with a default route pointi...

Resolved! Can't logon to web interface after 6.0 upgrade

Hi All,Anybody having toruble logging on to the web interface after upgrade to PAN OS 6.0.I can visit the web interface and then type my UN and PWD that seem to be accepted but then I am redirected to the login screen again after clicking submit.If I type them incorrectly I receive a prompt saying so.Thanks,Jaggie

JAG by • L1 Bithead
  • 2443 Views
  • 1 replies
  • 0 Likes

Scheduled Log Export doesn't accept new SSH host key

Hi everyone,today I reinstalled our syslog server which we use to archive the traffic logs of our PA-3020s (amongst some other things) and didn't import the old server's ssh host keys.After updating the configuration for the Scheduled Log Export in the GUI I clicked the "Test SCP Server Connection" button and got the following message:Even thoug...

AnneB by • L0 Member
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  • 1 replies
  • 0 Likes
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