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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4120 Views
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User-Id Agent no longer showing domain

I setup the user id agent with the PA for an organization several months back. They reported it not blocking correctly so I logged in to take a peek. The PA used to report their username as domain\user but now it is just reporting the username (with no domain) which explains the rules not matching correctly.Their PA was last updated a month ago ...

SDorsey by • L4 Transporter
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  • 1 replies
  • 0 Likes

Resolved! ftp export log traffic query example?

Can someone provide an example of the valid parameters and format for the query statement used in an FTP export? My immediate need is to limit to a specific vsys, and the size is too large to do through the GUI.I know the base command is this: ftp export log traffic start-time equal 2012/07/26@20:59:00 end-time equal 2012/07/27@21:05:00 to a...

u11756 by • Not applicable
  • 3320 Views
  • 1 replies
  • 0 Likes

Resolved! How to Clear (remove) Pending CFG Changes

So I have a few changes that are in the candidate config waiting to be committed.However there are a few changes in there that I dont remember doing and they make me a bit nervous.How can I clear the candidate config so there is nothing to commit? I dont see an option to do that.Maybe I should save the current running config (which im happy with...

choff123 by • L3 Networker
  • 13485 Views
  • 2 replies
  • 0 Likes

Resolved! Brightcloud update in Palo alto

Hi,On startm, I just want to stating that im french. You may have some difficulty to read next ! Its a question about how Palo Alto take new update of Brightcloud URL DB.We replace WebSense by Palo Alto, because PA manage more then just HTTP and a few of apps. a HUG more. so far PA is a great product. But...In WebSense, when i was asking a rec...

Resolved! reverse proxy key doesn't match certificate

We deployed our PA last month, generated an SSL certificate (forward trust, forward untrust, and trusted root CA), and created SSL decryption rules. Since the creation of the rules we are getting weekly medium system alerts (8 of them) stating "reverse proxy key ['cert_name]' doesn't match certificate issued to '1.1.1.1'." There are others tha...

sconley by • Not applicable
  • 7081 Views
  • 1 replies
  • 0 Likes

ISP Failover and Global Protect (Routing Issues)

Hello All,I have a pretty simple setup here - single PA-2020 with dual ISP's (One Virtual Router). We're also using Global Protect (SSL VPN only) currently. I seem to have an issue that I cannot sort out.ISP failover works great through the use of PBF. All inbound services (policies and NAT continue to function) just fine...but here's the kic...

Pan Agent Clear clear user-cache all issue

Hello,I've an issue with a cluster of PA500 running PANOS 4.1.7.I'm using User Agent (release 4.1.5-1 installed on two 2008R2 servers) to authenticate users.When I clear the user cache (with the command 'clear user-cache all') on the firewall, the cache is NEVER populated again.All users are marked as 'unknown' in the output of the command 'show...

licenselu by • L4 Transporter
  • 3047 Views
  • 1 replies
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Resolved! Security Policy to block Dropbox

I have created a security policy to block Dropbox traffic, but so far it is not working. In my policy I have chosen:Source: Destination Zone: User: Destination Address: Application: Service: Action;trust untrust Me (as a test) d...

Resolved! Radius PSK limitation

Hello,Can somebody from paloalto give the limitation of the shared secret word size and characters that we can use in the RADIUS Server profile ?(I had some trouble to use complex secret with 64 characters with Windows 2K8R2 NPS))

u5128 by • Not applicable
  • 4234 Views
  • 2 replies
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Resolved! Multicast stream from one VR to another.

Hi,We have a IPTV multicast stream coming in on one of our virtual routers, and its working very well for all networks in this VR.However, when we try to "route" this multicast stream to another VR on the same box, we can't make it work.We have basically the same setup on this VR, except that we use "Remote Rendezvous Point" instead of the local...

johnd by • L2 Linker
  • 3084 Views
  • 2 replies
  • 0 Likes

VPN SSL & Linux

Hello,Here are some questions about VPN SSL Linux support :- When do you plan to provide a Linux SSL client ?- It would be great to not need the root privilege to be able to download and/or upgrade the VPN client.Thanks :smileycool:

bdaussin by • L0 Member
  • 14655 Views
  • 29 replies
  • 0 Likes

Committing Firewall changes

Does committing firewall changes bring the firewall down or will it remain functional while updating the configuration. I basically want to know if I can commit a NAT policy change without bringing down my tunnels

Bagar390 by • Not applicable
  • 3974 Views
  • 3 replies
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Resolved! User identification

Hi,I´m trying to configure the User Identification based on LDAP to Win2K8 Domain Server.Apparently everything is fine - I can connect to AD Server and see the directory in User Identification -> Group Mapping Settings -> Group Map ProfileMy problem is that just groups are displayed, no users and no computers.I think that that maybe it is ...

rrunge by • Not applicable
  • 4807 Views
  • 1 replies
  • 0 Likes
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