GlobalProtect license in HA

Hi we bought PAN-PA-1410-GP-HA license an I would like to know what this license for is it for both 2 firewalls in HA actve passive , how to activate it only on active firewall or passive firewall as well

Prisma - ClipChamp

Hi all,

I have an issue where I cannot sign into the ClipChamp application when connected to Global Protect - the web version is fine. Something must be blocking it, but I can't find anything in the logs. I do see some traffic being allowed, but the

HTTPS Access Issue

I cannot access our Palo Alto device through HTTPS, although I can still access it via SSH without any issues.
After investigation, I found that the certificate was expired.

Why did it work after restarting management plane from cli prior to changing

GP issue with IOS device

Evaluation Licenses

I have Palo-Alto Firewalls and Panorama installed via KVM on eve-ng. I am utilising these systems for exam preparation.

I require the eval licenses so I can utilise Panorama correctly.

Can someone let me know how I can get the eval licenses without

Clarification on App Rule - I thought I understood this

I recently moved a firewall into being managed by Panorama.  I setup an Application rule specifying the application as PANORAMA which includes the ports necessary (I assumed) for Panorama communications but the firewall could not be added successfull

PA-VM MGT not reachable in GCP.

I have PA-VM deployed in GCP with SD-WAN. PA-VM sits behind SD-WAN for intranet traffic.
attached image is how my setup looks like .

Query.

I can't reach firewall mgmt via internal network (access via Public IP to mgt Public works fine) . everything o

Customer Portal error issue

I need to get licenses from the customer portal page under "Assets". However, I cannot as I keep getting an error on the page and only have "home" and "resources" as options in the left hand menu options.

Is there a problem with the portal or is it

Upgrading panorama questions

Some real easy questions. 

We want to upgrade our M-200, so in software platforms, I want the m type, correct?

Also, can I safely ignore built in plugins? they don't need to be upgraded separately, correct?

thank you

PCNSE Digital learning - CDS Subscription videos not loading

Hi community,

has anybody experienced with Palo Alto digital learning for PCNSE that the CDS Subscribtion videos are not loading, rather just spinning wheel?

Where do we report this?

Understanding Syslog: Strata vs Panorama

Hello,

I am part of an MSSP, and we ingest data from multiple clients. Some clients forward logs from Panorama, while others use Strata Logging Service.

I would like to understand how we can differentiate logs based on their source—whether they wer

Sending Before Change and After Change details in Panorama to Syslog

I've been testing the logging of change events to a syslog server from Panorama.  Syslog events indicate a change made by a person and the general section of the change without giving any specific details of what was changed.  Looking in Panorama in