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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Transferring assets from one CSP Tenant account to another

We have previously purchased and licensed a VM series firewall using our parent company tenant (Company A) and email. However, when comes to license renewal, we have purchased it under our child company (Company B). We would like to transfer the assets from our parent company (Company A) to our child company (Company B) so that we can manage t...

Resolved! how to whitelist Akamai downloads ?

How do yuo configure a correct FW rule to only allow downloads for a specific user from a specific URL, but the content is hosted on akamai networks ? I configred a FW rule with the URL of the server as FQDN in the destination field and allowed downloads but since the content is hosted on akamai, the FW rule is ignored.I don't want to give the u...

DaxVC by • L2 Linker
  • 15336 Views
  • 6 replies
  • 0 Likes

Resolved! Proper "outside" interface configuration

Hello all!I'm facing an issue which brings me to ask what the proper configuration should be for an outside interface. Given the attached diagram and captures, do I have the correct outside interface (vlan.100) configuration? diagram Outbound traffic from the local users is being NATed to 194.204.1.6 Inbound web traffic from the Internet ...

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2025-04-15_14-04-22.jpg
2025-04-15_13-52-51.jpg
relayer by • L1 Bithead
  • 3682 Views
  • 5 replies
  • 0 Likes

ACME and SSL decryption

So i recently got wind of this: https://www.thesslstore.com/blog/47-day-ssl-certificate-validity-by-2029/ acme.sh and/or certbot takes care of the servers, but won't this break existing SSL decryption rules? Any strategies/workarounds for this? tia

Resolved! Clarification on http2 traffic and decryption

Hi all, I was hoping to get some clarification on http2 and firewall interaction. I understand that generally http2 works without issue as long as it's being decrypted. I also understand disabling inspection/decryption (Strip TLS ALPN) on http2 traffic can cause it to be downgraded to http1, thus defeating the purpose. But what if there's simp...

KGDrake by • L0 Member
  • 3901 Views
  • 2 replies
  • 0 Likes

Resolved! Best method to block Instant Messaging

Working for a State Government agency, we are required to keep a record of any official electronic communication. Using public Instant Messaging services creates a problem for us in that we don't have a mechanism for keeping copies of any transactions which are part of a Public Record conversation.In light of this issue we would like to block I...

merrydc by • L1 Bithead
  • 5664 Views
  • 4 replies
  • 0 Likes

GP/ LDAP authentication

Hi, I have a test AD/PA setup.AD and LDAP connectivity is okay so far. My problem is that I am unable to authenticate any user against Global Protect.The un/pw are correct.The group are correct too, as far as I can see. This is the output i get when trying to authenticate: SITE1> test authentication authentication-profile AUTHPROFILE usernam...

Vimz888 by • L1 Bithead
  • 4330 Views
  • 4 replies
  • 0 Likes

IPSec intermittent disconnection issue

Hi, Is there a command to check if a tunnel went down on a specific time and why it happened. I have a tunnel set-up to a 3rd party where they keep monitoring some of their servers. They inform me that they receive alarms every hour that the endpoint is down and its not coming back up for about 15 min. I cant see anything obvious. I have done ...

AY_FASAR by • L1 Bithead
  • 2224 Views
  • 6 replies
  • 0 Likes

GlobalProtect Authentication SAML plus certificate (backup mode)

I would like to know if it is possible to configure SAML to authenticate and in case something in the SAML part is not working, certificate authentication is used. This is for GP authentication. So SAML + certificate auth (backup option). I understand that i will need a authprofile with SAML auth. But where can i choose the backup auth by cert...

BigPalo by • L4 Transporter
  • 1492 Views
  • 4 replies
  • 0 Likes

How to stop the output of CUID errors

Attention: JAPAC TPM team Hello I'm Shono Kawaguchi. Please tell me how to stop the output of the following error. high　userid　cuid-conn 0 gRPC connection to identity.services-edge.paloaltonetworks.com:443 is broken, error: Feature is not enabled or device cert isn't available for CUID gRPC connection time: 2025-03-26 02:51:47 As long as...

Syslog Custom Format for Splunk

I'm trying to get the firewall to send before and after change detail to splunk. I've tried various formats in Custom Log Format, but any changes I make result in no logs being sent to splunk. What is the correct format for Custom Log Format when using syslog and splunk? I'm running PA OS 8.1

Resolved! Applipedia Down?

Hi, Applipedia (https://applipedia.paloaltonetworks.com/) currently seems down - I'm getting "Sorry, an error occurred while processing your request." when visiting. Anyone able to advise when this will be back up, or if this has been moved elsewhere? Thanks.

s3cb0ar by • L0 Member
  • 6931 Views
  • 12 replies
  • 1 Likes
  • 24393 Posts
  • 123 Subscriptions
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