General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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kiwi by Community Team Member
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Support wait times and SLAs

I am in the call queue since 3 hours. Called in yesterday and left a call back number, but never received a call back. Does anybody have a similar experience lately?

uvolk707 by L1 Bithead
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Resolved! Pipe a command and using match regular expressions

Dear experts!

I'm trying to compile a match which matches the following regexp: (debug|monitor).(global|level|pcap|detail\.enable) but it seems like it does not support capturing groups. I've searched for a manual for the match command but struck out.

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epacke by L0 Member
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Resolved! PA-440: Bottom Face Screw Mounting Footprint

I am looking to add the PA-440 to the Elevator Model I am working on, but because of limited real-estate, we do not have room for standard 1U server rack, and have to create a custom enclosure to house the firewall.

 

I am looking to mount the PA-440

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Resolved! Importing list of Blocked IP's and URL's into EDL

Hi,

  I want to be able to quickly blacklist a bunch of URL's and IP's from internal uers going out to the internet. 

  What is the best way to achieve this? Would I just place them all in a file text file, and just import them to a custom External D

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Resolved! Panorama Disk

We have Panorama VM with 1tb data disk.

I am not able to add 2tb disk. Gives me an error due to this 1tb disks.

What can i do?

 

chens by L3 Networker
  • 1302 Views
  • 3 replies
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Resolved! OSPF route suppression

Hello, I have a question about suppressing OSPF routes.

We have a PA-3410 with software version 11.1.4-h7 and we have configured OSPF neighbourship with the Huawei switches.

All OK, in OSPF we advertise static and connected routes, but we want to sup

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snmpd.log error Solarwinds monitoring PA1410

I am investigating an issue with Solarwinds monitoring a PA1410 , in the snmpd.log i see the following :

 

2024-07-18 09:39:45.403 +0100 Error:  pan_snmputil_sysd_fetch_modified_obj(pan_snmputils.c:1528): Unable to fetch sw.cmd.*.dp*.counter={'interf

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Ridwaan by L1 Bithead
  • 904 Views
  • 1 replies
  • 0 Likes

Long commit times when changing DNS settings

On an HA pair of PA-460, the commit time is usually around 60 seconds, when changing the DNS settings to something that is not reachable, the commit time changes to 10 minutes+. I've tried replacing the primary but the issue is the same. When I looke

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s0lselcia by L3 Networker
  • 1229 Views
  • 3 replies
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