Webpages are loading very slow

Hi!

Me again, I apologize. I am currently out of troubleshooting tricks.

So here it is. I have configured my Source NAT, outbound-to-internet and default route. All are good. No issue. Traffic is hitting the correct Rule and NAT.

The thing is, th

slow GUI

Hi,

why my GUI is soo slow ? I have to wait 10-15 sec for new clicked tab to open. (Main Menu on top)

Does anyone of you have the same problem?

My PA is PA-2020, software version 4.0.3

I am from Mexico, but I want to know which company teaches the classroom course to accredit the PCNSE certification.

I am from Mexico, but I want to know which company teaches the classroom course to accredit the PCNSE certification.

I know in advance that the exam is applied in Pearson Vue, I have a couple of courses in Udemy, but I would like something in perso

Changing AWS Instance Sizes for a VM-Series

Hi,

I am planning to increase the EC2 instance type that is in the same instance family. Will there be a possible disruptions?

How to deregister CSP User Account when SN is expired

I don't need to use Palo Alto products anymore. So, I want to deregister my CSP account.

At current, the SN I purchased is expired. Therefore, I cannot create case to request account withdraw from CSP.

Could anyone guide me to deregister my account?

wildfire upload failed and log shown in the wildfire submission log repeatedly.

Software Version 10.2.9-h1

wildfire log flood. it cause the wildfire malfunction.

2024-06-04 11:47:50 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script upload failed PUB 28404 686 337 0x801c allow
2024-06-04 11:47:50 +0800: d

Problem logging into the support customer portal

When I try to log in, I have a problem accessing the support customer portal

I cant create the tickets

Typo'd a serial number and unable to remove from account

I have never touched a firewall until today. I added my serial number to our account and put a 6 instead of a 5 for one of the numbers. It took the devices serial number and that device is now in our account. I added the second, correct one to our ac

Anydesk issue.

Hi everyone!
I have some issues with anydesk application. It has ssl issue because of decryption, I think.

I've added *.anydesk.com ind 'SSL decryption exclusion', but it didn't worked.

Maybe some of you have faced such kind of issue?

Thanks in advance!

Blocking RDWeb brute force attempts

Hi,

we have a customer that's under a slow brute force attempt by a persistent party. Blocked their IP several times, but they switched and even started using multiple addresses at the same time now.

It's doing around 3 to 4 attempts per second per

How do I get a website's risk level lowered, since we know it is safe?

Earlier this week, I submitted a website that was blocked because it was categorized as malware incorrectly.  This was corrected very quickly. Now that same website is blocked because it is listed as "high risk".  We know that it is not. When I tried

Active Directory groups w/ members from multiple domains

I'm using AD groups for some security policies and am expanding to use other domains in our company. While I can add users from another domain into an AD group, the PA only shows me the users in the same domain as the group.  For example:

Domain 1: DC