General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

...

Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

...

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

...

Resolved! Failed Install dynamic update

Good Morning,

Last week, one of our Firewall had a power failure, after recovering, we have seen that dynamic updates are downloaded but not installed correctly

I have reviewed the "less mp-log ms.log" file and you see the error is as follows:

rpmdb:

...

Resolved! autolock

It was recommended that we turn on autolock so that people would not step on each other commits so we did. We had a non admin user create a filter, it requites a commit and he has no admin rights to commit. So the firewall became locked and no one co

...

Nodes polling error

Hello somewho have an idea?

Installed Minemeld on an fresh Ubuntu 14.0.4 like the manual installation guide.

Import the Office365 configuration

All Nodes got an SSL Error message see below

2017-04-19T12:45:54 (22890)basepoller.hup INFO: office365_

...

Resolved! How does URL Filtering Works

Hi Guys,

I have slight confusion about the working of URL filtering i.e once u define the URL Filtering Profile on any rule how does the URL or any website gets catogorised,i mean how does the PA knows that this website belongs to this category.

I kn

...

User activity Report

Hello all

is it possible to put timestamp in user activity report for chronology?I am checking the Including detailed browsing but i can not see in the report which user or group of users at what time went into some resource

Firewall working as proxy for mail server

I have customer using TMG holding public ssl certificate for mail . The mail server doesnt have ssl certifcate.

Customer wants to eliminate TMG and using palo. Can palo hold the cert to authenticate the ssl . Mail server

sits behind the palo in trust z

...

Global Protect - two portals same firewall

Hello all,

Here is my question. Can I configure on the same firewall one global protect profile to only authenticate users based on certificates and a separate profile to authenticate users based on their AD credentials?

Currently I have authenticati

...

Resolved! Global Protect with multiple portals

Is it possible to have more than 1 Global Protect portal and gateway on a single appliance? We use tunnel all mode with a route of 0.0.0.0/0 for all of our users. However today a vendors need access but want to use their own systems at the same tim

...

OCSP App-ID fail

Hello,

is anyone using ocsp as single app in a rule ? It's sometimes failing to match, seen as "web-browsing" although on very easy to recognize URLs such as ocsp.comodoca.com. Quite annoying when you debug a third-party software failing to setup beca

...

In VSYS vsys1 from zone inside of type layer3 and to zone MPLS of type unknown are incompatible

Hi Guys

I have created a new parant Device group that contains shared rules for sub device groups under it. The rulease are zone specific and this is where the problem comes in, I get the error below when commiting to specific device.

Last Push Stat

...

Resolved! Minemeld missing new O365 web

Hi,

We have installed PA with Minemeld. Everything is working fine but sometimes we can not access to any function in O365 online (for example "to create a new word cocument"), so we go to PA and we see that in URL logs that PA is blocking this web

...

Resolved! PAN-DB download failed. Please check your network connectivity, DNS settings, and NTP settings.

Hi,

have a PA200 Updatet from 6.1.x to 7.0.1 and now i get ther error PAN-DB download failed. Please check your network connectivity, DNS settings, and NTP settings.

This comes when i will reactivate the PAN-DB licenses because there i no downlaod "Cl

...

Resolved! Query on URL filtering

Hello,

We are using this Security Policy:

Source->Inside, User->any, Destination->any, Application->any, Service/URL category->any, Action->allow.

We are using Group Profile under Profile Setting with a URL Filtering Profile 'test-URL'.

In this URL Filt

...

QoS statistics Graphic monitoring Issue

Hello,

Using PAN-OS 6.1.17.

At first, Bandwidth graph was not showing in both Chrome and IE. The only change I made was adding all the classes into the QOS profile. The classes that were in use by QOS were already showing up in the other statistics t

...

When are we getting a GlobalProtect Client for Linux

Hey guys,

I already know how to get my Linux clients (Ubuntu) to connect via xAuth, and it works great. However, I've been tasked with implementing MFA to the VPN infrastructure. Works fine for the Windows/Mac clients using the GlobalProtect Client.

...

Discussions

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

Ensuring a Safe and Secure Community: How You Can Help