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Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 19543 Views
  • 41 replies
  • 32 Likes

Resolved! Need error information

I received a critical notification in the system log statingEvent:"Abnormal system memory usage detected, restarting mgmtsrvr with virtual memory 853744 KB.”I have been unable to find any documentation explaining what this error means or why it may h...

Rauen by L0 Member
  • 989 Views
  • 6 replies
  • 0 Likes

Resolved! Report Generation

Hi All,there is a site for the partners for uploading the logs for generation of the reports for the client.Just wanted to know if there is something like that??Thanks & Regards,Nitesh Saxena

NiteshS by L2 Linker
  • 624 Views
  • 2 replies
  • 0 Likes

Resolved! Internal NAT failover

Hello all,I was wondering if a certain scenario is possible through a Palo Alto PA-3020. Say we have a single ISP with an internal NAT rule pointing to internal server A that is accessible by anyone in the outside world. If server A ever goes down (o...

ClintL by L2 Linker
  • 2179 Views
  • 10 replies
  • 0 Likes

Resolved! Pan-OS 6.0 Download fails on 5050

I have a PA-5050 and ran the "check now" for software. I am on version 5.0.10 and the only version I see for 6 is 6.0.1 (do not see 6.0.0)When I try to download this version I get the following error message:Details: Successfully downloaded Preloadin...

pko by L1 Bithead
  • 2103 Views
  • 10 replies
  • 0 Likes

SUPPORTED/UNSUPPORTED SFP

Trying to find any documentation on supported SFPs for PA-4020. Having an interface issue and I am tryiing to determine if the "unsupported spf detected" error I am seeing is related.

bbenko by Not applicable
  • 3766 Views
  • 2 replies
  • 0 Likes

Resolved! commit hangs on 98%

Hi,I had an antivirus download/install job that had "download in progress" for several days. I restarted device server and management server,after this the antivirus downloaded and installed.Now when I try to commit policy changes, status says 98% fo...

jsk by L1 Bithead
  • 3391 Views
  • 8 replies
  • 1 Likes

Resolved! Setting up user-id

I have the agent on a member server talking to my domain controllers. I can see in the agent logs and monitoring its collecting IP/usernameI can see the PA box as a connected device.I have the server the agent is running on setup under user identific...

Resolved! Global Protect not passing last login information?

We have a few vendors who have AD accounts, but only connect to Global Protect to SSH to specific servers. They don't use any other domain resources. When we look in the domain controllers there is no last login information. So our policy to disable ...

rgreens by L2 Linker
  • 1681 Views
  • 7 replies
  • 0 Likes

Not able to access th URL

Hello Team,We are not able to access the below URL :tn3270e.amadeusprintservices.comAs per the website support team they have advised to enabled the below port to access the URL :TCP9876,443,80We have already allowed the web browsing traffic for the ...

tiwara by L3 Networker
  • 1633 Views
  • 6 replies
  • 0 Likes

Resolved! Do I have a split - full tunnel issue

I'm a system admin, and have also become the Network guy. This is okay: it's a small network. I'm still learning.I have a PA-200, installed by a VAR, in a colocation rack. Rack is filled with windows and linux hosts. I need to alter the VPN so that w...

bdunbar by L3 Networker
  • 1194 Views
  • 7 replies
  • 0 Likes

Resolved! Email not going out

What is the configuration needed for a PA-500 to allow emails to go out. We use exchange and a Cisco spam blocker using port 25. We are recieving emails fine but external emails are not being sent out.

ARP by L2 Linker
  • 1431 Views
  • 15 replies
  • 0 Likes

Resolved! Problem connecting SSH

I have a vpn configured (PA<->PA) to manage my FWs. The problem is that when I open a ssh to the FW ip LAN (10.105.0.7), session ssh runs successfully and I can connect to the FW. But if I open ssh to the management ip 10.98.200.16 ssh remains frozen...

SOC_CSG by L4 Transporter
  • 4060 Views
  • 29 replies
  • 0 Likes

import config from PA-2020 to PA-3020

Hi,I need to change a old PA_2020 with a new PA-3020 and would like to use the configuration of old device in the new firewall to avoid to do the work again..So, Is it possible to import config file from a PA-2020 to a new PA-3020?If yes, is there an...

PA-500 and memory upgrade

Recently I ordered and installed the memory upgrade for my PA-500. It was under $400, is a simple end user install and upgraded the management plane to 2gb (from 1gb).I will not give any estimates as to improvement as I do not want to exaggerate, how...

BobW by L4 Transporter
  • 2636 Views
  • 16 replies
  • 1 Likes
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