General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! API command to send to f/w to upgrade IOS

Hi is there a API command to send to f/w to upgrade IOS

Have to reboot globalprotect client to connect.

WE have a problem with globalprotect- The users sometimes need to disable the globalprotect client in order to connect to another VPN. Later when the globalprotect client is re-enabled, any attempt to authenticate immediately returns a username/pas

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Resolved! Best practice for assigning IP addresses to HA1 and HA2 on directly connected PA3050's

I am setting up HA on two PA3050's. They are racked one above the other and will be directly connected HA1 to HA1 as well as HA2 to HA2. However, the management ports are connected into a pair of Cisco 3750's stacked.

My question is, what is the be

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Resolved! Migration tol vs No migration tool

Other than migration tool is that the only way to do a multi rule edit? For example if I wanted to apply profile to 5 rules at once w/o using migration tool

Management Profile and Security rules

Hi There,

I got a question, on non-mgmt interface firewall, I configured a management profile to access SSH and HTTPS do I need to allow the security policy explictly to access firewall ?

Resolved! Check software update failed

Hi all!

I have this problem: when i check new software updates, clicking "check now" button, this error appears: "Failed to check upgrade info due to generic communication error. Please check network connectivity and try again."

Doing a traceroute we

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Resolved! How To Best Control Access to SFTP Server in DMZ

I have an interesting problem. There is a requirement for moblie devices (Throughout the Us and Canda) to access an SFTP Server from the Internet and upload files to it. No other devices are allowed access, from the Internet, to the SFTP server. The

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vsys CPU utilization

Just wondering if the more vsys you add, how much more CPU utilization or resource utilization will be used? Does the more you add degrade the system at all? I'm looking at a 5060 or a 5560 with at least 7.0 OS.

Is there any documentation that stat

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