resources-unavailable for DNS-base traffic

Model: Palo Alto PA-3420
Software version: 11.2.4-h1

Most of our dns-base traffic has the "session end reason" resources-unavailable suddenly. We're also having trouble loading webpages. The resources-unavailable reason is only on DNS-base traffic a

Stale SIP Sessions

Hello all,

We seem to have an issue with sip sessions being stuck in the session monitor for weeks and sometimes months.  There have been instances, albeit extremely rare, where it prevented new sessions from being formed on a sip trunk we were testi

Android Samsung update doesn't work

Hello everyone,

I can't solve the problem of updating Samsung smartphones running Android connected to the company Wi-Fi network.

I created a custom rule for mobile phone updates, but it still doesn't work. Everything is set to allow in the monitoring

FortiGate 501E & FG1101F equivalent Palo Alto model (below PA-5000)

Hello,

I am planning to migrate from Fortinet to Palo Alto.

Current firewall: FortiGate 501E Edge & DC

Current Firewall: FortiGate 1001F Edge & DC

Deployment: Enterprise edge
All security features enabled (IPS, App-ID, URL filtering)

I am looking f

KB KB5022661

Hello,

Does anyone have a Cortex XDR query to check if any endpoints and/or servers are missing Microsoft KB5022661.  Any assistance would be greatly appreciated

User Mapping -Server Montioring / AD -Access Denied

Hello All, 

In PA 440, the User Mapping – Server Monitoring was previously connected, but it is now showing “Access Denied.”

Does Palo Alto plan to offer on-prem versions of the DLP, OT discovery and Strata Cloud Manager for data sovereignty?

As data sovereignty becomes a big issue for some customers palo alto has great features but some like DLP, OT discovery and Strata Cloud Manager are only SaaS based.

My question is does Palo Alto plan to offer on-prem versions of the DLP, OT discov

About PAN-301496

Attention: Global TPM team,

Hi,

I found PAN-301496 in PAN-OS 12.1.4 Addressed Issues.
https://docs.paloaltonetworks.com/ngfw/release-notes/12-1/pan-os-12-1-4-known-and-addressed-issues/pan-os-12-1-4-addressed-issues

Is this issue fix in PAN-OS 1

HTS code and ECCN code for PA 220

HI, can you please confirm HTS and ECCN for PA 220 firewall?

Windows-Remote-Management & Implicit Use of Web-Browsing

I need your help with understanding this. 

We've got a rule that was intermittently working.  We built a rule around the use of "windows-remote-management" which is using the standard port of 5985/tcp.  The rule is a service "application-default" r