General Topics

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Android Samsung update doesn't work

Hello everyone,

I can't solve the problem of updating Samsung smartphones running Android connected to the company Wi-Fi network.

I created a custom rule for mobile phone updates, but it still doesn't work. Everything is set to allow in the monitoring

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FortiGate 501E & FG1101F equivalent Palo Alto model (below PA-5000)

Hello,

I am planning to migrate from Fortinet to Palo Alto.

Current firewall: FortiGate 501E Edge & DC

Current Firewall: FortiGate 1001F Edge & DC

Deployment: Enterprise edge
All security features enabled (IPS, App-ID, URL filtering)

I am looking f

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KB KB5022661

Hello,

Does anyone have a Cortex XDR query to check if any endpoints and/or servers are missing Microsoft KB5022661. Any assistance would be greatly appreciated

User Mapping -Server Montioring / AD -Access Denied

Hello All,

In PA 440, the User Mapping – Server Monitoring was previously connected, but it is now showing “Access Denied.”

Resolved! No app ID for for WinRM, port 5985?

I am trying to add WinRM to a allowed policy and I am not finding the app for it. Does PA call it something different? I was thinking there was a way to search the app db by port but nothing is coming up.

Does Palo Alto plan to offer on-prem versions of the DLP, OT discovery and Strata Cloud Manager for data sovereignty?

As data sovereignty becomes a big issue for some customers palo alto has great features but some like DLP, OT discovery and Strata Cloud Manager are only SaaS based.

My question is does Palo Alto plan to offer on-prem versions of the DLP, OT discov

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About PAN-301496

Attention: Global TPM team,

Hi,

I found PAN-301496 in PAN-OS 12.1.4 Addressed Issues.
https://docs.paloaltonetworks.com/ngfw/release-notes/12-1/pan-os-12-1-4-known-and-addressed-issues/pan-os-12-1-4-addressed-issues

Is this issue fix in PAN-OS 1

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Resolved! Outlook and mapi-over-http

Hello team,

Today, I had problems connecting Outlook 2019 to Exchange Online. After analyzing: it turned out that my PA suddenly started dropping the Mapi-over-http application, which it didn't need previously. What could be causing this behavior?

Resolved! MANDATORY ACTION REQUIRED: Device Certificate Enforcement affects PA-440

Hi everyone,

We have a pair of PA-440 and when we login to the dashbaord we are greeted with a notification on the Device Certificate enforcement (I have attached a screenshot of the warning).

When I have gone through the Customer advisory they c

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HTS code and ECCN code for PA 220

HI, can you please confirm HTS and ECCN for PA 220 firewall?

Resolved! PA 220

Got a question. I'm seeing a red light on ALM ( icon) on our PA 220. I did some research and it says that

ALM (Application and Threat Content Updates) indicator of a Palo Alto 220 firewall, it typically indicates that there is an issue with the fi

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Resolved! IKEV2 Errors in Log

On my PA-500 and PA-820's when I have a IKEV2 tunnel I tend to see this alot. Both of these are running 8.0.10

'IKEv2 SA negotiation is failed. received notify type TS_UNACCEPTABLE

Trying to figure out what is causing this. Anyone have any ideas

Windows-Remote-Management & Implicit Use of Web-Browsing

I need your help with understanding this.

We've got a rule that was intermittently working. We built a rule around the use of "windows-remote-management" which is using the standard port of 5985/tcp. The rule is a service "application-default" r

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CVE-2025-14847 MongoDB Server Bulnerability

A MongoDB vulnerability (CVE-2025-14847) was recently disclosed. We would like to verify whether Palo Alto Networks NGFW and any other Palo Alto Networks solutions are affected by this vulnerability, and if so, what mitigations or updates are recomme

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Excel downloads being blocked

In the last couple of days we've been getting reports from multiple users that they are being blocked from downloading .xlsx files from a cloud service.

I can see that there are multiple entries in the Data Filtering log for each file, and then fi

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