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Featured Article

GlobalProtect App Log Collection and Troubleshooting FAQ

vathreya
L4 Transporter

Explore the most-asked questions about GlobalProtect App Log Collection. This guide is for the feature available to Prisma Access customers using 1.8 Plugin and above, and can help you navigate through common questions and provide answers.

GlobalProtect: Pre-Logon Authentication

Learn more about how  to add pre-logon authentication using machine certificates. 
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‎10-03-2022 09:51 AM

GlobalProtect: Implement Split Tunnel Domain and Applications

GlobalProtect with Prisma Access or with on-premise firewall is utilized by employees to securely connect to their enterprise environment and access their corporate applications.
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‎07-11-2022 11:39 PM

Troubleshooting GlobalProtect MTU Issues

Learn why we need to consider Maximum Transmission Unit (MTU) size when talking about VPN solutions, such as GlobalProtect, and what fragmentation is and why we want to avoid it.
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‎07-11-2022 11:36 PM

GlobalProtect: Optimizing Office 365 Traffic

Learn how GlobalProtect can securely enable access to Microsoft Office 365 applications.
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‎07-11-2022 11:35 PM

Updates on Certificates for GlobalProtect App Log Collection Feature

Please be sure to update the certificates for GlobalProtect App Log Collect and ADEM on Panorama Managed Prisma Access and NGFW by performing the following.  
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0% helpful (0/2)
‎07-11-2022 11:31 PM

GlobalProtect: Authentication Policy with MFA

Learn more about to configure Authentication Policy with MFA to provide elevated access for both HTTP and non-HTTP traffic to specific sensitive resources.
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‎07-11-2022 11:30 PM

Seamless Login With GlobalProtect (Client Certificate Authentication)

Watch this demo of a seamless login user experience with GlobalProtect using client certificate authentication on Portal and SAML authentication on the gateway.
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‎07-11-2022 11:30 PM

GlobalProtect: Expanded Setup

See how to configure multiple external authentication types as well as add an internal gateway. 
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‎07-11-2022 11:29 PM

Applying Vulnerability Protection to GlobalProtect Interfaces

View the configuration steps for applying a vulnerability protection security profile to GlobalProtect.
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100% helpful (1/1)
‎07-11-2022 11:29 PM

GlobalProtect: User/Device Context and Compliance

See how to modify security policy matching based on user identity and device context provided via the GlobalProtect app.
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100% helpful (1/1)
‎07-11-2022 08:30 AM

New Feature (Disable Local Subnet Access) for Linux Clients

Learn more about a new feature in GlobalProtect 6.0 that allows you to disable local subnet access for Linux flavors.
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‎07-11-2022 08:30 AM

GlobalProtect: Initial Set Up

Learn more about  the initial setup of GlobalProtect, including a portal, external gateway, and user authentication via local database.
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100% helpful (7/7)
‎07-07-2022 01:57 PM

GlobalProtect Portal Internal Gateway Not Filtering by Source IP Address

How to solve for the GlobalProtect portal internal gateway not filtering by source IP address. 
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‎03-31-2022 10:52 AM

GlobalProtect App Log Collection and Troubleshooting FAQ

Explore the most-asked questions about GlobalProtect App Log Collection. This guide is for the feature available to Prisma Access customers using 1.8 Plugin and above, and can help you navigate through common questions and provide answers.
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100% helpful (1/1)
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‎03-03-2021 09:14 AM

Troubleshoot Split Tunnel Domain & Applications and Exclude Video Traffic

Find troubleshooting tips and tricks related to Split Tunnel Domain & Applications and Exclude Video Traffic features.
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100% helpful (9/9)
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‎01-14-2021 11:24 AM

GlobalProtect App 5.1.2 for Windows and Mac Announcement

Learn why GlobalProtect 5.1.2 for Windows and Mac is no longer available in the support portal.
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‎05-01-2020 11:44 AM
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