Accepting Egress Allocated IP Whitelists on Strata Cloud Manager

Accepting Egress Allocated IP Whitelists on your Prisma Access Mobile-User infrastructure.

When upgrades happen on the backend of your Prisma Access Infrastructure there is an automation flag that requires the customer to "accept" the egress IP whi

Having to reboot Mac to access VPN

We are seeing a rash of Macs users that have to reboot their machines to get Global Protect to function after it just stops working. in the logs I am seeing lots of repeating messages such as this 

65): getaddrinfo of [inet_ntoa error] failed with er

Regional Blocking Prisma Access Gateways

Is anyone aware of a way to block access to Prisma Access portal/gateways? We are moving to Prisma Access for VPN access from on-prem. We block all regions to our on prem GP portal VPN via a security policy and allow access to a region as someone tra

agent-user-override-key bad encryption or wrong masterkey after updating Panorama Master Key

Mainly creating this to share the resolution as there doesn't seem to be anything publicly available on this topic. After updating the master key on all of our devices using the below guide I was no longer able to push changes from Panorama to the Pr

Internal Host Detection

How do I ensure that when global protect identifies that it is on the internal network, it does not connect?

error connect global protect prism

what to do when you get the error below

The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect.

Google Calendar ANd Global Protect Prisma access

We do not run Prisma access Global Protect at  our headquarters since we wish employees to access on net resources.

When Users are remote and Prisma access Global  Protect is operational our users are forced to use Global protect or else they are blo

Unable to get Internet After installing Global protect Prisma Access

Hi Team,

I raised and eval trail license for practice Prisma access i go through with the tech docs i configure subnet infra and also i configure the global protect installed it on my machine 6.2.x connected successfully with local user. Now i trie

Internal Host Detection

dear, I configured Internal Host Detection with an internal IP and DNS, but it keeps trying to connect. What configuration is needed for the pop up to appear, identify that it is on the internal network and do not try again.

Really slow load times for webpages using fonts.googleapis.com on my remote networks

Hi all 

Im having issues on all my remote networks when loading some websites.

Most of them if I open Chrome's developer tools I see the following error

GET

https://fonts.googleapis.com/css?family=Open+Sans:300,300i,400,400i,600,600i,700,700i n

Block OpenAI within iTerm2, but allow through browser

Hello, I know it's silly, but we are looking to do just what the subject of this topic says. With the release of iTerm2 version 3.5.0 there are ai integrations to OpenAI. We want to block this traffic if it's from the "UserAgent: iTerm2/3.5.0", but a

Strata Manage Prisma Access Best Practices Documents (not a youtub link)

I am searching for specific Strata Manage Prisma Access best practices documents, not just generic best practices. I would prefer not to receive a YouTube link. I have been unable to find any references to Strata Manage Prisma Access best practices d