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Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.
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Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.
About Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.

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Welcome to the Prisma Access Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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Prisma Access with ECMP

Hi Everyone, We are trying to troubleshoot an issue where enabling ECMP on the Virtual Router breaks Prisma Access. We have 3 circuits configured (see pic) to load balance internet traffic. This firewall is also a service connection back to Prisma. When enabling the 3 link we loose routing from Prisma to the subnet advertised on the service co...

Prisma Browser conditional access issue with outlook app

Hello all, I'm facing an issue after trying to enable conditional access policy on Azure entra id in order to prevent the use of other browser except from Prisma Browser. Although the conditional access works for all the applications (SharePoint, in house apps using entra id, etc) as I wish, I'm facing a problem with outlook app and teams app (n...

Argyris by • L1 Bithead
  • 7572 Views
  • 3 replies
  • 0 Likes

New global protect install for Windows x64 v6.3.3c828 has broken MSI

Hi, We have just downloaded the latest GP for Windows x64 v6.3.3c828. The MSI properties indicate that the product code is {B316DC7F-EB20-4A36-AA0A-96099FA142DB} however when it installs it installs as the previous version product code {CD809CD6-9D01-417E-9E76-D19EEE77E74F}. We have verified that the version installed and running is the c828 ver...

Resolved! Please advise on upgrading GlobalProtect using Intune.

Attention: JAPAC TPM teamHello Team, We are considering upgrading GlobalProtect using Intune.Under GlobalProtect Setup > GlobalProtect App > App Settings > Upgrade GlobalProtect,if Disallow is selected, will this affect upgrading GlobalProtect via Intune? My understanding is that Disallow only prevents users from upgrading manually,...

y.saitou by • L3 Networker
  • 9084 Views
  • 1 replies
  • 0 Likes

New RN-SPN

Hi Team, Today I created a new RN-SPN in one of the US location and I see the Service Endpoint Address is being displayed with the FQDN. Have created multiple nodes before and never saw an FQDN and it use to be IP address always. Just wanted to confirm if this is something which is new and will the IP address the FQDN resolving now will be sta...

CVE-2025-4619

Attention: JAPAC TPM teamHello Team, https://security.paloaltonetworks.com/CVE-2025-4619I have reviewed the vulnerability information above. It states that upgrades have been completed for all PrismaAccess instances if there are no scheduling conflicts. However, if you are currently using the affected version of PAN-OS with PrismaAccess, doe...

y.saitou by • L3 Networker
  • 3279 Views
  • 0 replies
  • 0 Likes

Resolved! How do I check license usage in Prisma Access Panorama Managed?

Attention: JAPAC TPM teamHello Team, Could you please advise on how to check the license usage for mobile users in a Panorama Managed Prisma Access environment? In the case of SCM-managed environments, my understanding is that we can check the usage of mobile user licenses and other subscriptions from the Subscription Usage page. -Is there a s...

y.saitou by • L3 Networker
  • 9411 Views
  • 1 replies
  • 0 Likes

Notification of Content Displayed in SCM Announcements

Attention: JAPAC TPM teamHello Team,Could you please let me know about notifications for the content displayed in SCM Announcements (bell icon)? Is there a way to send the content shown in the SCM Announcement (bell icon) via email or other methods?I have checked the following URL and confirmed that it is possible to notify Announcements (bell i...

y.saitou by • L3 Networker
  • 2197 Views
  • 0 replies
  • 0 Likes

Please tell me how to check the license in SCM.

Attention: JAPAC TPM teamHello Team, I am checking the following URL: https://docs.paloaltonetworks.com/prisma-access/activation-and-onboarding/your-prisma-access-license/validate-your-license It seems that the NGFW and Prisma Access overview page mentioned a way to check this, but since the SCM interface has changed to the new UI, the link desc...

y.saitou by • L3 Networker
  • 5430 Views
  • 2 replies
  • 0 Likes

Please tell me about the new feature "BGP Filtering and Route Metric Support for Prisma Access" in Prisma Access 6.0.

Attention: JAPAC TPM teamHello Team, I confirmed from the following documents that BGP filtering and route metric support have been introduced as new features in Prisma Access 6.0:(1) https://docs.paloaltonetworks.com/prisma-access/release-notes/6-0/prisma-access-about/new-features?otp=concept-j4m_cjd_v2c(2) https://docs.paloaltonetworks.com/p...

y.saitou by • L3 Networker
  • 1850 Views
  • 0 replies
  • 0 Likes

Resolved! Service Connection for Prisma Access Browser- How to ?

Hi We use Prisma Access SASE and SD-WAN. We have PAB license and we already setup PAB, we are happy about it. Now, we want to integrate the PAB with our Private APP access for remote users. Now, How can I do that ? - we have existing Service Connection. -do we need to configure Separate Service Connection ? I couldnt find any documents that ca...

Prisma Access alert notifications

Hello PaloAlto Network Team, I manage Prisma Access with Panorama. Until now, I've received alert notifications as Insights Alerts. However, recently notifications have started coming from SCM. The notifications I receive from SCM differ in many ways from the notifications from Insights Alerts. In Insights Alerts, an alert was notified as ...

Prisma Access update date change

Hello PaloAltoNetworks Team, Customer have received a notification of an update to Prisma Access.The update states: ----------------You may select a Prisma Access location and time window by accessing Insights and clicking the banner on the summary dashboard, or by navigating to Hub > Prisma Access > Insights > Prisma Access Upgrade D...

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Please tell me about the PrismaAccess license expiration time.

Attention: JAPAC TPM teamHello Team, If anyone knows the license expiration time for Prisma Access, please let me know. I checked the URL below and it says 12:00 AM (GMT) for PA-VM. I couldn't find any documentation for Prisma Access. Is this the same? https://docs.paloaltonetworks.com/vm-series/11-0/vm-series-deployment/license-the-vm-ser...

y.saitou by • L3 Networker
  • 631 Views
  • 0 replies
  • 0 Likes

Please tell me about the maximum number of sites that each Remote Network SPN can accommodate.

Attention: JAPAC TPM teamHello Team, My understanding is as follows:- If a compute location is assigned a bandwidth of 501Mbps or more in the RN settings, up to 500 sites can be supported per SPN.- Bandwidth is automatically configured based on the usage of each location. For example, if a compute location is assigned 1200Mbps, two SPNs will...

y.saitou by • L3 Networker
  • 1551 Views
  • 2 replies
  • 0 Likes
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