Service Connection Redundancy

Hi Team,

I know that we can Redudanant the Service Connection witht 2 ISP with 2 Tunnels

but i want some information we know we have 2 tunnel so if our one tunnel is down another will up 

but but what about Service Connection itself e.g i have

BGP

i am activated BGP in service connection, but why in BGP status is Not Enabled, while in Monitor > Data Center BGP Status is UP.?

Multiple IdPs for GP Authentication

Hi Team,

Today, I received a new use case from my customer.

In their Prisma Access cloud-managed environment, we have configured SAML authentication for SSL VPN connectivity.

Now, the customer has a new requirement: one of their clients needs access

Prisma Access - CIE multi profile - breaks SSO

Hello all . 

Seem to be casting into an empty pool here but will try anyway. 

My issue is with Multi Auth profiles using Global Protect & Prisma Access. 

If you use more than one IDP you can only match against one profile , hence you can't use mu

Configuration of Remote network in prisma cloud with my home-office network

I have home-office with Fortigate (which is support ipsec) 
I would like to set it up with remote network connection

Any document or any suggestions ?

How to troubleshoot the Prisma Access Browser Extension on Mac.

How to troubleshoot the Prisma Access Browser Extension on Mac. please help me if Any one have any idea. I m trying to install PAB extension  in chrome in MAC but it not reflect on chrome extension. 

Prisma explicit proxy for on-premises servers?

Hi Palo experts!

Do you know if Prisma explicit proxy can be used for on-Orem servers’ internet sccess?

I have few small sites with two segments: remote networks (for users) and server subnet (which is reachable via service connection from Prisma M

IPSEC Tunnel Secondary is always down

We configured service connection with 2 tunnels in strata cloud manager, primary and secondary. The primary tunnel is up but the secondary tunnel is still down. For config proposals, phase1 and 2 are appropriate and match.

Is the behavior when the pr

In an environment where IP Optimization is enabled, what are the conditions under which the Egress IP increases or decreases?

Hello Team,

IP Optimization for Mobile Users—GlobalProtect Deployments
https://docs.paloaltonetworks.com/prisma-access/administration/prisma-access-setup/retrieve-ip-addre...

IP Optimization for Mobile Users
https://svc-desc.paloaltonetworks.com/mo

About Activity Insights Office Users and Other Hosts counts

The following document explains Insights > Activity Insights > Users > Office Users and Other Users in Strata Cloud Manager.
Please allow me to confirm a few things that were unclear about this section.

[Activity Insights: Users]
https://docs.paloalt