Just like trekking a new trail or driving in an unfamiliar city, getting around a new online community can leave you wishing like you, well, had directions. So that’s what we’ve put together here—a guide to navigating our community, so you can start zipping through LIVEcommunity like a pro in no time.
Whether you’re an old-timer looking for a refresher or a first-timer looking for a guide, please—join us as we “tour” through the LIVEcommunity ecosystem.
LIVEcommunity Discussions is where you’ll find member-generated discussions about Palo Alto Networks products. It’s a place to find answers, get support, and share knowledge related to Palo Alto Networks tools and products. Our Discussions area is also a space to engage in conversation with peers in the cybersecurity and IT community.
To discuss a particular product, click the corresponding board in the general discussions area—you can then post directly into that forum. Our Discussions areas are a living, evolving, interactive part of our community and just as the cybersecurity landscape and available tools change, so will our forums.
The LIVEcommunity Blog area is where you will find posts covering everything from new releases and Palo Alto Networks events to important discussions of the week (DOTW) and monthly Rewinds, where we review some of LIVEcommunity’s biggest headlines from the past month.
Stay tuned to our blogs page to find information about new products releases and features, new training tools, and more.
LIVEcommunity’s Articles page is where you will find expert-written technical documentation about Palo Alto Networks products, Tips & Tricks, and Nominated Discussions (which highlights posts with Accepted Solutions).
Note: Only customers will be able to see certain content, such as Customer Journey Guides and customer-only webinars, video walkthroughs, articles, and other technical documentation.
Under the LIVEcommunity Product dropdown, you will find Individual pages dedicated to all Palo Alto Networks technologies,
A dedicated technology page is where you will find discussions, articles, blogs, webinars, Customer Journey Guides, events, and more resources related to that product. We are constantly adding, customizing, and enhancing the LIVEcommunity ecosystem to include all Palo Alto Networks technologies and tools.
Pro Tip: Stay up-to-date on the latest content on any page by clicking subscribing related to that product, subscribe to that page using the upper righthand Options dropdown.
LIVEcommunity’s Education Services area is chock-full of instructor-led trainings, certifications, and digital learnings to expand your knowledge as a cybersecurity professional. LIVEcommunity’s Education Services page is a great starting place to find the educational resources offered by Palo Alto Networks and its learning platform, Beacon.
If you are a customer, you have a special area you can access by clicking the Customer button as shown in the screenshot to the right. 
The Customer area is where you find important information, resources and support, including:
